G oog le BadWeB | Login/out | Topics | Search | Custodians | Register | Edit Profile

Buell Forum » XBoard » Buell XBoard Archives » Archive through August 07, 2008 » XBR headlight service bulletin » Archive through July 18, 2008 « Previous Next »

Author Message
Top of pagePrevious messageNext messageBottom of page Link to this message

Darthane
Posted on Thursday, July 10, 2008 - 08:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Taking the Firebolt in tomorrow so they can jot down the particulars and order me a kit.

...they wouldn't hook up the Uly and tell me what software I had, though they did spend an inordinate amount of time on the phone and at least admitted that it EXISTED.
Top of pagePrevious messageNext messageBottom of page Link to this message

Gjwinaus
Posted on Thursday, July 10, 2008 - 09:55 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Hey Marko, did you get your VIN recall info on line, If you did can you tell me where, thanks
Top of pagePrevious messageNext messageBottom of page Link to this message

Steve_mackay
Posted on Thursday, July 10, 2008 - 10:46 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

well, that, and i use my jedi powers!

Maybe it just comes natural from being a he-bi.... Oh nevermind : )
Top of pagePrevious messageNext messageBottom of page Link to this message

No_rice
Posted on Thursday, July 10, 2008 - 11:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

lol, yep thats me, and DAMN proud of it. i think it has given me plenty of bragging rights over the years...
Top of pagePrevious messageNext messageBottom of page Link to this message

Diablobrian
Posted on Thursday, July 10, 2008 - 11:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'll have to talk to one of the San Diego HD/Buell shops since I'm heading that way tomorrow.

In the end Steve and I may have something worked out regardless, but I'm going to give it
a shot and see if it solves the issue.

Thank you Buell for taking action on this. It is appreciated!
Top of pagePrevious messageNext messageBottom of page Link to this message

Gowindward
Posted on Friday, July 11, 2008 - 09:43 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"Thank you Buell for taking action on this. It is appreciated!"

Ditto!!

It is truly appreciated!!
Top of pagePrevious messageNext messageBottom of page Link to this message

T9r
Posted on Friday, July 11, 2008 - 10:32 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Does anyone have the PDF of this Service Bulletin? B-076

Major props to BUELL!!!!
Top of pagePrevious messageNext messageBottom of page Link to this message

Marko138
Posted on Saturday, July 12, 2008 - 03:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Hey Marko, did you get your VIN recall info on line, If you did can you tell me where, thanks

Yeah I sure did. I entered my VIN on the Harley website under the 'owners' tab. The recall came up right there.
Top of pagePrevious messageNext messageBottom of page Link to this message

Snkkpr01
Posted on Saturday, July 12, 2008 - 07:24 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I guess the 2008 12R will not be on the recall.

When I pull it up, I just get service data.

Darin
Top of pagePrevious messageNext messageBottom of page Link to this message

Glitch
Posted on Saturday, July 12, 2008 - 07:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Does anyone have the PDF of this Service Bulletin? B-076

Keep an eye out here
As soon as we get it, it'll be posted.
Top of pagePrevious messageNext messageBottom of page Link to this message

Gjwinaus
Posted on Sunday, July 13, 2008 - 06:52 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thank Marko, looks like I'm up for new lights as well
Top of pagePrevious messageNext messageBottom of page Link to this message

Marko138
Posted on Sunday, July 13, 2008 - 02:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Sure thing. Glad to help.
Top of pagePrevious messageNext messageBottom of page Link to this message

Sparky
Posted on Monday, July 14, 2008 - 03:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Part of Service Bulletin B-076 (the odd numbered pages courtesy of Bartels' HD/B) is posted here. At least it has part numbers and a list of affected bikes.
Top of pagePrevious messageNext messageBottom of page Link to this message

Dwunundabkr
Posted on Monday, July 14, 2008 - 04:19 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

thanks for that sparky spoke to dealership today and informed them to the service bulletin as they did not know so mine will be the first here downunder in NZ when it arrives
Top of pagePrevious messageNext messageBottom of page Link to this message

Darthane
Posted on Monday, July 14, 2008 - 09:52 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm waiting on the parts now. I requested taking a look at them when I bring the bike back to actually have the service done, just to get a peek at what's different.

Well, crap. The posted info states that kits will be shipped starting today, and no additional orders will be processed until after the first wave...and then something about needing to submit 75% of the alotted yadda yadda...my brain hurts - I just hope it doesn't delay me getting the parts since this is not the dealership I bought the bike from (that dealership no longer wants anything to do with Buells).
Top of pagePrevious messageNext messageBottom of page Link to this message

Odinbueller
Posted on Tuesday, July 15, 2008 - 10:59 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

This just in...


Service Bulletin Update


2 years seems like a long time, but we have customers that didn't come in for their cam bearing recall on early Twin Cam motors, and they're pretty much screwed. Better get while the getting's good!

Chris
Top of pagePrevious messageNext messageBottom of page Link to this message

Iamarchangel
Posted on Tuesday, July 15, 2008 - 11:11 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So, I'm pretty new to this.

Is Buell likely to contact me somehow?

Does the local dealer contact me or do I contact them?
Top of pagePrevious messageNext messageBottom of page Link to this message

Glitch
Posted on Tuesday, July 15, 2008 - 01:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The bulletin says they will contact you.
If it were me though, I'd go ahead and contact the dealership until I was certain they put me on their list.
service bulletin B-076
Top of pagePrevious messageNext messageBottom of page Link to this message

Frinzo
Posted on Tuesday, July 15, 2008 - 01:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yep, as soon as i seen this i took my bike into them. they didnt even hear about it but saw it. they said they call me back once the part was in and let me know how long it will take to do the repair..
Top of pagePrevious messageNext messageBottom of page Link to this message

Mr2shim
Posted on Tuesday, July 15, 2008 - 03:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Ok, so I finally decided to call HD about this. I'm not the original owner of the bike, and I didn't bother to fill out that card in the owners manual and send it to Buell because I failed to see the point. Well it did have a purpose. They told me to just bring in a proof of purchase or have the previous owner call and he can change all the info over to me.

I'm just saying this for those who haven't called yet and aren't the original owner of their motorbike.

Now I'm just waiting for the callback.
Top of pagePrevious messageNext messageBottom of page Link to this message

Court
Posted on Tuesday, July 15, 2008 - 03:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>>I'm not the original owner of the bike

You should have ZERO problems. The fix will accrue to the bike VIN, not necessarily the owner.

Any problems, your Authorized Buell Dealer can resolve them quickly.

Also, it you go to your dealer 12 hours after the campaign was announced and they don't know about it simply give them the number, give them the info and ask them to look into it. It's simple and they can get the info pronto. Few dealers have the time we do to monitor the internet by the hour and get updates sent to their Blackberrys.
Top of pagePrevious messageNext messageBottom of page Link to this message

Mr_gto
Posted on Wednesday, July 16, 2008 - 02:46 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Do you have to let the Harley shop do the work or can you get the parts and put them in yourself?
Top of pagePrevious messageNext messageBottom of page Link to this message

Glitch
Posted on Wednesday, July 16, 2008 - 07:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The shop will have to do it I'm pretty sure.
Shred had a mirror replaced under warranty, they would not give it to him to replace himself, even though he was going to do it there on the spot.
Top of pagePrevious messageNext messageBottom of page Link to this message

Jandj_davis
Posted on Wednesday, July 16, 2008 - 01:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I was told by my dealership that they can't replace parts on my bike until they replace those on all of the bikes that have been sold through them. I bought my bike from a guy on here from Michigan (I am in Iowa), so I am hoping I don't have to wait 6 months before they will replace them for me. I may have to apply a little pressure if it starts to take too long.
Top of pagePrevious messageNext messageBottom of page Link to this message

Diablobrian
Posted on Wednesday, July 16, 2008 - 02:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Anyone seen the first wave of parts arrive yet?
Top of pagePrevious messageNext messageBottom of page Link to this message

Ccryder
Posted on Thursday, July 17, 2008 - 03:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

JandJ:

Have a nice conversation with your dealer and inform them the the SB is based on the VIN number and not where they were purchased or, who purchased the motorcycle.

If they still stand on that line of "our customers 1st", give Buell customer service a polite call and explain your situation and who you talked with at the dealer. (maybe even play the Buell customer service card at the end of the nice conversation with the dealer and, see if that will change their tune) . Above all be polite, it will get you a lot further.

I doubt if you will have any problems after that conversation.
Top of pagePrevious messageNext messageBottom of page Link to this message

Macbuell
Posted on Friday, July 18, 2008 - 02:24 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I haven't checked my VIN yet but if you have an '06 that has a build date later than 09/08/05, does that mean the your headlights and reflective material are just fine? In other words, did they make a change to the headlights in those production models that eliminates this problem out the door?
Top of pagePrevious messageNext messageBottom of page Link to this message

Diablobrian
Posted on Friday, July 18, 2008 - 03:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

IIRC the part numbers for the 03 to present head light assemblies are
the same. It may just be that the mid 06 and newer bikes haven't seen a sufficient number
of failures to make a service bulletin and repair an necessity. This could always change.
Top of pagePrevious messageNext messageBottom of page Link to this message

Diablobrian
Posted on Friday, July 18, 2008 - 06:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I contacted the Kearney Mesa branch of San Diego H-D and was told: "keep calling us back
each week and we'll let you know when we have the parts" Uh-huh, I don't think so.

So I called the downtown branch and they took down my VIN, are submitting the claim, and
will call me when the first wave of parts come in.

Two branches of the same dealership, one has good customer service, the other, well lets
just say I will never darken their door.
Top of pagePrevious messageNext messageBottom of page Link to this message

Ducxl
Posted on Friday, July 18, 2008 - 06:55 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So,on the Harley-Davidson website under the service banner,my X1 is listed with a number of "Recall notices". My '05 12r has one listing called "Product Notice".

THe "Recall Notice" is prefaced with a yellow triangle with an exclamation within.The "Product Notice" not.

What is the difference between these two?

Will BMC take responsibility for my bad lighting or not?
« Previous Next »

Topics | Last Day | Tree View | Search | User List | Help/Instructions | Rules | Program Credits Administration