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White
Posted on Friday, August 15, 2008 - 12:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I called them and can't get a strait answer. I only wanted to see if the seating area was made of leather. I wanted to order a seat online but in the description it says its seating area is leather but when I went to order one it said the seating area is vinyl. When I called them three times the women just transferred me and I get some message machine. I left a message and sent a e-mail but still nothing.
I called American sport bike and the lady there (very nice by the way) said that they had to stop selling Corbin because of how difficult they are to deal with.
How does a company like this stay in businesses? or is this just a isolated incidence? Also is the seating area leather?
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Jeffroj
Posted on Friday, August 15, 2008 - 12:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I thought when you order a corbin you can list what materials you want the seat to be made of. And the base model, if its what you chose, would be vinyl.
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Gentleman_jon
Posted on Friday, August 15, 2008 - 01:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Corbin prides themselves on having the most obnoxious customer service in the industry. They are even worse after you order from them, or so I am told.

Honestly, I do not know how they stay in business.

You didn't mention what kind of seat you wanted, but there are plenty of good seats available for Buell on the Buell web site, and there are millions of different ones available for Harley's from Lepera and lots of others.

What are you looking for?
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White
Posted on Friday, August 15, 2008 - 01:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm just looking for a firebolt seat. If they're like this when I'm trying to give them money I can't even imagine how they would be if I had a problem with the seat.
Jeffro: you could go on the Corbin web site and see that their is no choice for the leather seating area when you order, just vinyl.
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Teddagreek
Posted on Friday, August 15, 2008 - 02:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I really Sargent would do some seats for us...
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Damnut
Posted on Friday, August 15, 2008 - 02:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I've had 0 problems with my Buell Custom seat for my Bolt. 25K+ miles later and I'm still happy with my purchase.






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Treadmarks
Posted on Friday, August 15, 2008 - 02:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Corbin makes a great seat.

Corbins customer service after the sale is the worst I have ever seen. It more than sucks.
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Gentleman_jon
Posted on Friday, August 15, 2008 - 03:25 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

As Jim, (Damnut), says, the Buell Custom seat is excellent.

Probably the first of fifty mods I have done to my bike, and one of the best.

The stock seat is torture by comparison. It also gives you about an inch more leg room, (and seat height).

Available from many of our sponsors, should be in stock at several of them.
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Iamarchangel
Posted on Friday, August 15, 2008 - 03:33 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Question: as a leather hobbyist... why would a seat need so much after sales customer service? That makes me sit back and say whoa.

There's not that much that can go wrong. After you've made a couple, and they've been used, you should have discovered all your potential problems and fixed them. Anything after that would be a fluke and you just straighten that out.

There shouldn't be that many people going for after sales service on a product that's been on that market for a while.

BTW, the select seat works just fine for me.
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Jaimec
Posted on Friday, August 15, 2008 - 03:37 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Seats wear out. Stitching loosens up, leather dries up and cracks... not everyone throws out their saddle and buys a new one. Maybe they like their existing saddle and just want it recovered.
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Jeffroj
Posted on Friday, August 15, 2008 - 03:40 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

On corbin.com, when you go to order, it gives you drop down menus, it is there where you select which material you want the seat panel, the side panels, tail section and welts to be.

Leather is a choice for each one. So yes the seating area is leather.
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Jeffroj
Posted on Friday, August 15, 2008 - 03:46 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My bad, thought you were looking for one for your blast. Don't see why they couldn't when every other buell seat can be made out of leather.
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Xl1200r
Posted on Friday, August 15, 2008 - 03:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The corbin I have on my Firebolt has a leather seating area and vinyl sides. I got it from American Sport Bike back when he was still selling them.
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Azxb9r
Posted on Friday, August 15, 2008 - 05:36 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The seating area is leather, but you have an option on the side panels. Mine is all leather. It was ordered by phone, service seemed to be average. I received the seat in about half the time they said it would take, which was a nice surprise.
I guess I just got lucky.
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Guzzimon
Posted on Friday, August 15, 2008 - 06:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

C Service is actually quite good.

Tough at first, but they came through in the end for me.

XB9R seat bought from American Sport Bike.
Perfect.

V11 Guzzi seat mold had warped. I advised them that it did not fit. THey found a CA V11 -- re-did the mold -- and sent me another free of charge...

IMHO, Sugar beats Vinegar all day long...
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Cmmfiremedic
Posted on Friday, August 15, 2008 - 10:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I put the touring seat on by firebolt and have went on several trips over 600 miles and very happy. I ordered it for 150
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Skinstains
Posted on Saturday, August 16, 2008 - 03:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I've got the leather top vinyl side model on my bolt. Al at American Sport Bike suggested the vinyl over the leather for the sides and I guess he was right 'cause I have no complaints.
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Packrat
Posted on Saturday, August 16, 2008 - 06:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The Corbin in california was WAY TOO RUDE to me..called the Florida office, very friendly folks...gave the guy my requirements (for Aprilia Tuono , less than 2 weeks I had it on my bike--about $230.00 delivered IIRC..It was EXACTLY what I had ordered!!!
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Cycleaddict
Posted on Monday, August 18, 2008 - 11:36 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

leather seats Suck big time - after they get wet , (rain, bike wash , etc.) they take forever to dry !!!
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Jaimec
Posted on Monday, August 18, 2008 - 12:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Never had a problem with my leather saddle drying out after a rain. When I wash my bike, I take the saddle off (DUH!). And leather helps prevent "Monkey Butt" on a long ride because it BREATHES (unlike vinyl). All you have to do is remember to treat it twice a year with a quality leather balm, and keep it clean.

If you're REALLY concerned about rain, then Corbin (and others) sell rain covers, but generally covering the ENTIRE bike when you're not riding it works just as well if not better.
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Skinstains
Posted on Monday, August 18, 2008 - 12:25 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My bike sees all types of weather and I have no problem with the leather. I would like to know how to get the concrete off of it (my saddle) before it wears a hole in my pants though.
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