| Author | Message | ||
     Froggy |
Ok at the beginning of the month, I had my HD/Buell dealer install a race kit exhaust and ECM, and I never got my stock ones back. I never thought about it till today when one of my co-workers said I should have gotten the old ones back. Did I get shafted? After all, I paid for the stock ones when I bought the bike and then paid for the race kit after. | ||
| Gentleman_jon |
You definitely should have gotten them back. They are yours, you paid for them. They are worth money. At least $100 maybe $200. The dealer should have at least offered them to you. Many Harley owners just can't be bothered with take offs, so perhaps this dealer just assumed you didn't want them. Unless you made a deal with your dealer, (very unlikely), that he keep the parts as part payment for the new race kit, he should return the parts to you. | ||
| Jaimec |
I believe in New York State it is the law that they return your parts unless you specifically ask them to dispose of them for you... | ||
| Froggy |
Ok cool, i'll give them a call and see whats up. | ||
| Spike |
I'm not sure how the laws work in each state, but when I worked at an HD/Buell dealer any take-off parts were labeled and set to the side somewhere. The parts still belonged to the owner of the bike, but unless the owner requested the parts they usually just sat in the service department. After a certain number of weeks the parts would either be thrown away or sent down to the used parts department. The parts they pulled off your bike are still your parts and if you want them you should definitely contact the dealer. | ||
| Smokescreen |
Here at my shop if you don't pick your take-offs up in 30 days they become the shops property. They should have at least given you the chance to pick them up before. Read your service contract, It'll state in there how long you have to pick them up. Hope that info helps. Smokescreen | ||
| Ryker77 |
You always want to get the old parts back. Two reasons: 1- to ensure that they actually replaced the part. 2- to ensure that they didn't just tell you that xyz part was bad though it was in perfect shape (just a fuse, wire, or cleaning) then install a new part. Then the mechanic will have a perfect part he can use for his own bike/car or place on ebay. | ||
| Swordsman |
Yup, should have done that at the Pontiac dealer when they "replaced" my grinding belt tensioner pulley bearing. I have a suspicion that they took it apart, repacked it with grease, charged me for new parts and sent me on my way.  ~SM | ||
| New12r |
Yup, should have done that at the Pontiac dealer when they "replaced" my grinding belt tensioner pulley bearing. I have a suspicion that they took it apart, repacked it with grease, charged me for new parts and sent me on my way I dont know the shop but you cannot repack a sealed bearing dude. Also belt tensioner pulleys go bad on all cars all the freaking time. They are cheap crap. No offense but GM uses some of the cheapest crap. | ||
| Rick_a |
We generally give people two weeks to pickup take-offs. Unless they specifically ask for more time they are either tossed in the dumpster of sold bulk to the local "junk man." The service department will always ask a customer if they want them before hand. | ||
| Froggy |
I ended up sending the service department an email because i've been too busy to call, and they ended up calling me back and leaving a message at home telling me they still got them and i can pick them up. I will be picking them up tomorrow afternoon, thanks again guys! |
