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Sickquad
Posted on Sunday, September 10, 2006 - 06:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I have a 2000 M2 that I bought new in 2002. I have about 10,000 miles on it.

It's always had a small leak from the shock. And it has a major bounce to it right now.

I keep reading about this shock problem/recall but I can't seem to figure it out. Anybody out there know how to tell which shocks are the problem ones? I did a search but I haven't found a good post yet.

I'm not sure how many miles a shock should last.

A picture of a recalled and replacement shock or part number would be much appreciated.

Thanks for any help
-Chris
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Sickquad
Posted on Sunday, September 10, 2006 - 08:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

http://www.badweatherbikers.com/buell/bulletins/ShockRecall99-00.pdf

http://www.badweatherbikers.com/buell/bulletins/NewShock95-00.pdf

I think I found what I was looking for on the top posts. I guess I have to measure the shock length and then give Buell a call.

So much good info on this site
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Ragnagwar
Posted on Sunday, September 10, 2006 - 09:00 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I was just going to tell you to go to the "Knowledge Vault" and look under "Service Alerts,Tech.Bulletins" etc. but I guess you found it!
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Whodom
Posted on Sunday, September 10, 2006 - 09:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Chris,

If you send your VIN number to Daves, he can tell you if the shock recall was ever done on your bike or not. If you've still got the original shock, any Buell dealer will replace it for free under the recall.
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Sickquad
Posted on Sunday, September 10, 2006 - 10:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks guys, I contacted Daves.

I appreciate the quick responses.
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Blake
Posted on Monday, September 11, 2006 - 01:50 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

No recall on 2002 shocks that I can recollect.
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Smokinjryan
Posted on Monday, September 11, 2006 - 02:09 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It's a 2000 M2 he bought in 2002 so if the recall wasnt done you should be good.
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Djkaplan
Posted on Monday, September 11, 2006 - 08:20 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"If you've still got the original shock, any Buell dealer will replace it for free under the recall."

This certainly wasn't true when my 2000 M2 rear shock failed in 2001. Not just any dealer will replace it free of charge. I had to pay a $100 'administrative fee' to get mine replaced after 14 months into a 3 year warranty. Calls to Buell customer service about the issue went unheeded. They just kept saying I was getting a $600 shock for $100. Hundred dollars... that's what HD really means.

The extended warranty proved to be worthless in my case. It didn't even give me peace of mind.... after that episode.
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Whodom
Posted on Monday, September 11, 2006 - 09:01 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

DJK,

I think the deal was that they first came out with a shock "reinforcement kit"; some bikes got those under the recall. Later, they came out with a replacement shock. If you already had the kit installed and you later had to replace it, you had to pay the fee to get the shock replaced.

I have a used 2000 S3 I purchased ~2 years ago on ebay that came with the original shock. My local HD/Buell dealer replaced the shock with absolutely no hassles and no charge.

I'd suggest Chris first determine if he still needs the recall shock, then maybe call Buell Customer Service and verify he's entitled to a free replacement, THEN visit the dealer.
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Bomber
Posted on Monday, September 11, 2006 - 09:18 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I bought my Y2K MaDuece with the reinforced shock already on it -- when the new replacement shock became available, the dealer I bought the bike form replaced it for free (I wandered in wiht a rpintout of the servic ebuletin from Badweb) --

my impression is, though, the cost was highly variable depending on the dealer
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Sickquad
Posted on Monday, September 11, 2006 - 12:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Luckily I have a HD/Buell dealer local that is all about customer service.

Paramount Harley in Framingham, MA.

I have never been there but everyone raves about them. I'm going to start with customer service though.
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Djkaplan
Posted on Monday, September 11, 2006 - 01:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"...my impression is, though, the cost was highly variable depending on the dealer..."

That's exactly right. Buell customer service told me that it was up to the dealer whether or not they charge the 'administrative fee'. A friend of mine took his X1 to another dealer and got his SRP shock replaced absolutely free.

The local HD dealer made his free $100 but he lost my business forever. I pretty much get all my stuff from the board sponsors now.
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Djkaplan
Posted on Monday, September 11, 2006 - 01:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"A friend of mine took his X1 to another dealer and got his SRP shock replaced absolutely free."

BTW... the name of this dealer is Dothan HD and Buell in Dothan, Alabama. They have an excellent reputation for sales, service, and parts. I should have gone there.
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Sickquad
Posted on Monday, September 11, 2006 - 05:29 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Somethings not right here.

So I made a mistake in my original post. I bought the bike new in March of 2003. I bought it from Kosko HD in NJ, I live in MA. The story is that Kosko bought a bunch of leftover new Buells from a dealership that went out of business in Georgia.

So this is how it gets weird.

I just got of the phone with Buell, they told me the update was done in April of 2003 in Georgia, but I bought the bike in March of 2003 New in NJ.

I definitely have never been to Georgia.

Buell told me to take it to a dealer to see if the update was ever done. If not they will cover it.

Anybody know how to check to see if it was done? Are there numbers to look for or dimensions I can measure? The "local" Buell dealership is over an hour away.

Any help is appreciated.

-Chris
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Natexlh1000
Posted on Monday, September 11, 2006 - 06:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The "new" shock was shorter than the old ones.

I think they are 16" from the center of eyelet to center of eyelet with all of the weight taken off of the bike.

My 2000X1 rear shock crapped out before 6000 miles. The replacement lasted a good 50,000 miles before it was pogotime.

I ended up getting a replacement from ebay for under $70.

One more caveat: there are a LOT of old recalled shocks out there on ebay.
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Bookyoh
Posted on Monday, September 11, 2006 - 08:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It's pretty easy to tell on the 2000 M2. The stock shock that came with the bike in 2000 did NOT have a reservoir. The recall shock did use the reservoir. If you have the black reservoir then you have the recall shock.

It would seem a little odd for you to have the original shock w/out the recall work because dealers were not allowed to deliver the bike to a customer if it did not have the recall work completed first. I bought my 2000 M2 in July but could not pick it up until August because the dealer had to wait for a recall kit from Buell.

Mark
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Sickquad
Posted on Monday, September 11, 2006 - 09:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I have a reservoir and the shock is in the 15" range unloaded, so I guess it is the corrected shock.

Maybe I need a diet if I wore this shock out.

Well, it's off Ebay to find a used one.

Thanks for all of the help.
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Doncasto
Posted on Tuesday, September 12, 2006 - 10:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

FYI-
There is a more complete discussion of the shock story here . . .http://home.comcast.net/~buellstuff/DonCastosS3ConventionalWisdom.html

I tried to just insert the shock images but it has been a while since I worked with the BWB image system and I failed.

Notes on the older shocks . . .this shock was inferior and was replaced in many cases by the "K" shock . . .in recalls, warranty and customer preference instances. For this reason, you may find many of the older shocks now on eBay . . .being sold by people that salvaged them from the dumpster in some cases.



Hope this is of some help,

Don Casto
Boulder, Colorado

http://home.comcast.net/~buellstuff/

PS. I have just restored the buellstuff pages and know there are many link and image errors. I will work on correcting them in the next couple of days.
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Bluzm2
Posted on Tuesday, September 12, 2006 - 03:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks Don, I was hoping you would chime in.
You are the resident Buell shock expert, particularly on the old tuber stuff.

Good to hear from you!

Brad
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Ulywife
Posted on Wednesday, September 13, 2006 - 12:30 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Anybody know how to check to see if it was done?

If I'm not mistaken, you can ask the dealer or Daves run your vin# and see if something shows up in the recall database. Daves explained to me what to look for to determine if a shock I was looking at on e-bay was an pre or post recall shock.

Good luck!
Kristi
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Whodom
Posted on Wednesday, September 13, 2006 - 01:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Chris,

Watch out carefully on the ebay shocks; make sure you get an updated shock. You see a lot of recalled take-off shocks for sale there. These shocks were supposed to be destroyed by the dealer when they were changed out but I guess quite a few of them got scavenged.
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