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Buell Forum » XBoard » Buell XBoard Archives » Archive through April 25, 2007 » Kudos!!! to Al @American Sport Bike! « Previous Next »

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Kaveman
Posted on Friday, April 20, 2007 - 08:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just wanted to say "Thanks" publicly to Al at American Sport Bike. He went above and beyond to make a purchase right, and help, post sale as well. Support the Sponsors!
Off Soapbox
Kaveman aka Sean
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Diablobrian
Posted on Friday, April 20, 2007 - 08:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

why am I not surprised?
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Busterx
Posted on Friday, April 20, 2007 - 09:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

No complaints here....other than he's on the left coast. A true asset for Buell owners
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Bo_sox
Posted on Friday, April 20, 2007 - 10:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Hey Busterx - watch the comments about the LEFT coast! Must be a NY thing!


Oh yeah - GO SOX!
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Brewtus
Posted on Friday, April 20, 2007 - 10:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

YUP!!
Al has ALWAYS answered all questions I have asked no matter how busy he is. That is top notch customer service!
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Tx05xb12s
Posted on Saturday, April 21, 2007 - 12:36 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I agree. He's helped me out many times, and I've bought the majority of the stuff on my bike from him as a result.
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Asym50
Posted on Saturday, April 21, 2007 - 10:17 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

American Sport Bike is a shining light in these times. Its rare to find a merchant that will follow up customer concerns, regardless of how ridiculous it may seem to them. Al has always done right in ALL our dealings. He's been nothing but an asset to this Buell rider. Support the sponsors!
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Thelumox
Posted on Saturday, April 21, 2007 - 01:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Al for president!!!!
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Busterx
Posted on Saturday, April 21, 2007 - 05:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

No disrespect for the Left coast, I just want him on the Right coast so I can ride to his shop!
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Diablobrian
Posted on Saturday, April 21, 2007 - 06:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Al ships worldwide!
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The_new_guy
Posted on Monday, April 23, 2007 - 07:23 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Al is the best!
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Djkaplan
Posted on Monday, April 23, 2007 - 10:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

There was a time when I kept his number on my speed dial.

I realized I had a problem at that point...
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Court
Posted on Monday, April 23, 2007 - 01:34 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I see you've not met Joanne. . . . arguably one of the world's most supportive and understanding SCU's. It could be more properly said "Actually . . . Al's the 2nd best."

But . . . even that is lacking as it infers he's only just arrived.

To be perfectly honest, you'd have have to say . . . "as it turns out Al's always been the best (this preceded American Sport Bike) and I've just discovered the fact".

There . . .that's pretty accurate.
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Al_lighton
Posted on Tuesday, April 24, 2007 - 01:49 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

thanks for the props, folks. We try.

Beat me to it, Court. Joanne busts her butt every day to get everyone's stuff out while I yak on the phone, answer everyone's emails, and play with motorcycle parts. She also takes care of a lot of the bookwork. Neither the packing nor the bookwork tasks are particularly all that much fun, but she does it so that I have the time to do the emails, tech support calls and product development and all the other stuff that it takes to make A.S.B. work. Make sure if you call for stuff and reach her that you tell her thanks.

Thanks Sean. Keep me apprised of how the VDSTS testing goes.

Daniel, does that mean you've taken me OFF speed dial. I'm hurt...

Al
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Dnchevyman
Posted on Tuesday, April 24, 2007 - 02:00 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

i would like to add a kudos to al!!! 01 buell lightning fuel pumps and regulators are on infinate backorder. well, i called al, and he has a regulator!!!! couldnt beleive i found one. GERAT GUY!!!!
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Kaveman
Posted on Tuesday, April 24, 2007 - 09:06 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Kudo's to Joanne TOO!!! I have had nothing but good things going with American Sport Bike!
As for continued testing, Al I sent you a small update to your email... More to come.
Kaveman
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Djkaplan
Posted on Tuesday, April 24, 2007 - 10:46 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Daniel, does that mean you've taken me OFF speed dial. I'm hurt..."

Don't be hurt... I committed American Sport Bike's number to memory.
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Diablobrian
Posted on Tuesday, April 24, 2007 - 05:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

How could I forget to include mention of Joanne?


I hope she'll forgive me
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Brewtus
Posted on Tuesday, April 24, 2007 - 10:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

How could I forget to include mention of Joanne?


I hope she'll forgive me


+1
She is the one that called to confirm my credit card.
THANK YOU TOO JOANNE!!
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