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Buell Forum » Big, Bad & Dirty (Buell XB12X Ulysses Adventure Board) » BB&D Archives » Archive through July 25, 2008 » Best Buell dealer in the DC area? « Previous Next »

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Sfwaiter
Posted on Saturday, July 19, 2008 - 04:25 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I am in the final decision stages between the Multistrada, the R1200R, and the XB12XT. PArt of my decision will be based upon the level of support I receive from my local dealer. So, I ask you BWB forum, who is the best Buell dealer in the DC area? I am looking for someone knowledgeable, and also someone who will let me take a good test drive.

Thanks in advance for the input.
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Midnightrider
Posted on Saturday, July 19, 2008 - 08:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

HD Buell of Frederick hands down. I've been to HD Wash (currently getting rid of the Buell line), Battley (Gaithersburg), the Annapolis HD/B, Gettysburg ( also now out of the Buell business)and Old Glory (Laurel).

Go to Frederick and ask for Joe
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Djm
Posted on Saturday, July 19, 2008 - 10:31 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Definitely Frederick. Joe knows his stuff.
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José_quiñones
Posted on Saturday, July 19, 2008 - 11:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

1. Frederick
2. Old Glory
3. Battley

Battley/Old Glory seems to be the closest to you, I would develop a good relationship with them for things that you don't want to go all they way to Frederick to get.

(Message edited by josé_quiñones on July 19, 2008)
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Dirt
Posted on Saturday, July 19, 2008 - 11:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

No experience with the dealerships mentioned above but definitely stay away from East Coast, and after waiting 6 weeks to get my bike repaired due to a failed rear wheel bearing, I can no longer recommend Whitts in Manassas. In my experience, Buell repairs take a backseat to HD's. I've run out of dealerships I trust that are within 50 miles of my house.
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Hooper
Posted on Saturday, July 19, 2008 - 03:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Sfwaiter - I sent a PM reply to you.

For the group, I basically explained that I get pretty good service from Battley, even after plowing into the deer in February, which required front end work and a full frame replacement. I don't get the feeling that my Buell gets put at the back of the line at the service shop. I also have a Harley, and the service wait is usually about the same for both (minus the week that it takes to order Buell parts). I like the guys in the service department there. My question is: how much experience do they have fixing Buells? How many Buells do they see come through there each year? Replacing the frame on my Uly must have been a BEAR of a job for ANY technician. Oh, and since I bought both of my sleds there, I get 10% off on parts and accessories, which is just fine with me. $95 per hour labor rate.

The salesguys are fine - good balance of younger, sportriders and surprisingly no stereotypical leather-vesters. The BMW guy there is the real deal - knows everything and has ridden everywhere. You won't find any Buell gear there, though - I once saw a pink Buell hat up in the bargain area. I kind of wish there were Buell-specific events/rides scheduled through the dealer. Who knows - maybe they just haven't sold enough of them to have a critical mass.

I have no experience with the other dealers outside of a t-shirt from Old Glory (but they do a great job with their Buell display) and reading Ratbuell's (Joe's) outstanding advice and support of Buells - though it's a little far from me, I'll definitely head up to Frederick and check them out.

Bottom line: gotta' get a test ride.
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