Author |
Message |
Smadd
| Posted on Friday, February 23, 2001 - 06:39 am: |
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Neil... thanx for the info! I talked to Tat a while back about getting one. I own the nice one he makes for the recall shock. I suggested he might be a little "gun shy" about tooling up for a new one when Buell could change the shock/sizes at a moments notice. I would be. Anyway.. thanx! I'm a real stickler when it comes to cranking up the preload for a passenger... no matter how small. See ya later. Steve |
Loki
| Posted on Friday, February 23, 2001 - 10:58 am: |
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Ahhh, To be the test case for my dealer..... Talked to Buell, asked really politely, YES all the SRP equipped bikes are eligible for the 2001 shock. Went to the dealer and asked real polite like about getting it done. The bad news, I'm the first one to have asked about it there. We went thru the service bulletin, called Buell, started the paperwork for the factory authorization. This replacement is being done under a warranty adjustment scheme. That is if(SRP'd) bikes) had the SRP installed under warranty. For me I found out my SRP'd bike slipped thru the cracks. Buell was not initially told that the dealer had installed it. Buell needed to know that the SRP was in fact installed before any paperwork could be started. Yes there is a goodwill fee attached as a condition. Who gets stuck with it is a mystery. It may come down to wether or not you purchased the bike from the dealer doing the work. The bad news, more than likely not getting it done till after bike week. Why is it everyone waits till just before bike week to take thier bikes in for service? loki |
Loki
| Posted on Friday, February 23, 2001 - 11:03 am: |
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Shock adjustment tools.... I got my plan in the works. Lets see autocad,check; known sizes,check; a friend with a plasma cutter,check; some 7075 T6 aluminum,check. Now wait till after bike week,check! loki |
Mikej
| Posted on Friday, February 23, 2001 - 11:16 am: |
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Loki, Just find a friend with a laser cutter, slice out a bunch of those wrenches, carve out DBW (Daytona Bike Week) into the handle, and take them with you. Sell them and pay for your trip. Or become a manufacturer for Tat on a consignment basis. Just some ideas. |
Aaron
| Posted on Friday, February 23, 2001 - 12:37 pm: |
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Loki ... - SRP's were never installed under warranty. It's a recall item. - Your recall letter explicitly promised a new shock to replace the SRP, at no charge, if you object to the SRP's appearance. Buell is keeping their promise, the cost will not be passed on to you. - If a bike never got the SRP, it can still get the new shock, for free, as a resolution to the recall. But yes, there is probably a paperwork difference. - If your dealer is telling you otherwise, they are uninformed. AW |
Smadd
| Posted on Friday, February 23, 2001 - 05:37 pm: |
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Loki... I'll be the first to buy one if I don't have one by then! Steve |
Loki
| Posted on Friday, February 23, 2001 - 11:50 pm: |
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Ooops sorry I did not mean that the SRP was a warranty item I have no recall letter, my bike could not be delivered until the recall package(SRP) was completed. For those bikes with the SRP kit installed. The new shock is being treated as a warranty/adjustment for the cosmetic reason. My shock is still good, it still takes a factory authorization to be approved. In which case the dealer had better sent off the completed paperwork for installing the SRP. In my case the dealer had not sent out the original recall action completed paperwork. From what I can see. A non leaky showa w/the SRP installed takes one set of approvals. While a leaky non-SRP shock takes a different set. This could be the reason for the varying in wether the owner or the dealer gets the 'goodwill' fee. Maybe they are tracking which bikes had the SRP installed, which ones still have it installed, and those that never bothered with the ugly process. What I know for sure! I am getting the new shock and it aint gonna cost me a dime. What Buell asked me when I talked to them. Was wether I had the SRP kit installed. Then that the dealer had to verify this before submitting the paperwork for aproval. loki btw: There apears to be different routes to solving this whole deal. Wether the showa was installed under recall ,wether the bike shipped with the showa and SRP'd, or even if you had the SRP ever installed in the first place. |
Ccryder
| Posted on Sunday, February 25, 2001 - 11:32 pm: |
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Does anybody have the front shock mount off of a pre-01'. I need the old style mount that gets replaced when the 01' (shorter) shock is installed. I can't even buy one since they have been obsoleted. I need to do some road tests on a shock from a new "player" in the shock game. Heck I'll even buy it. Thanks Neil S. |
Bigblock
| Posted on Monday, February 26, 2001 - 12:40 am: |
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Just test rode my new shock after setting preload, man, what a diff! It's about time Buell got this rear suspension figured out! I had the SRP, against my wishes(I was waiting for the new shock) by the orig dealer, and they wouldn't give me a new one(not leaking, etc) Well, my bike picked up a nasty harmonic vibration at certain RPM after the SRP, so I hated it to say the least. I went to Golden Gate Harley, and they were great, Had the bike back w/ new shock in a few days, no charge, huge improvement in ALL WAYS! |
Jim_Witt
| Posted on Monday, February 26, 2001 - 03:20 am: |
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Greetings, Haven't had much time to hit the BBS lately (to much OT). Anywho, I noticed last weekend (after cleaning my bike) that one of my rear isolators is history. My dealer wasn't sure what was in stock, aware of any service bulletin and/or if the 2001 isolators would work. E'gad(s), maybe I just caught them at a bad time. Anywho ... is the isolator kit #Z0010.CB (as listed above) the latest information I need to present to them? Plus what is the most up to date service bulletin, so I can deliver it to them as well. BTW, this is the first failure of my isolators on my 98 S3T, clocked at 32,000 miles. Do you think it might be a good idea to have a new belt put on the puppy as well? S'later, -JW:>) |
Court
| Posted on Monday, February 26, 2001 - 06:00 am: |
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Check Badweb and ATC tech area, both have good, up to date info on isolators. Do the belt AND make sure it is adjusted properly. Many, many, many Buells suffer from overtight belts. Also.....take a close look at the pulleys. Court |
Jim_Witt
| Posted on Monday, February 26, 2001 - 11:14 am: |
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Court replied: Check Badweb and ATC tech area, both have good, up to date info on isolators ... Hi Court, Thanks for the suggestions. I did look on both sites as you suggested last week. The service bulletin YOU sent me last week was B-016B November 7, 2000. The only service bulletin I found posted here was under the section titled Suspension - Forks, Isolators, Shocks, and Swingarm. That service bulletin was B-016 and dated December, 1998. This is getting almost as cornfusing as going to my dealer. <grin> S'later, -JW:>) |
Jim_Witt
| Posted on Monday, February 26, 2001 - 11:44 am: |
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Cheers, Okay, here's the real deal. I called Hacienda HD parts department a few minutes ago about my isolators (for a 98 S3T). They didn't have part no. Z0010.CB in stock (as outlined in service bulletin B-016B) or any 2001 isolators in stock for that matter. I then called the service department and relayed this information to them. I was told they are unable to order these kits and that they are available only when they arrive. That I needed to call them on a weekly basis to see if they had received any. I then asked, "How am I supposed to ride my bike", his answer was, "I dunno, I don't have that answer." He then went on to say that some have waited up to 8 months for isolators. This is getting to sound like my 7 month rear wheel bearing issue now. What'z a dedicated Buell hooligan to do! I thought I handled the wheel bearing issue very professionally when it occured, but I'm not sure I'll be able to handle this one if it goes the same route. S'later, -JW:>[ |
Ralph
| Posted on Monday, February 26, 2001 - 01:59 pm: |
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Jim, that is so much bullschitt!! I ordered a new set of '01 isolators in December and had them two weeks later. bighairyralph |
Jim_Witt
| Posted on Monday, February 26, 2001 - 04:07 pm: |
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Ralph replied, Jim, that is so much bullschitt!! I ordered a new set of '01 isolators in December and had them two weeks later. Cheers, Hell, I dunno what to think anymore. To clarify everything Ralph, I didn't try and order the '01 solaters ... "only" the Z0010.CB kit that was outlined in the service bulletin. The '01 isolators were simply not in stock at the dealership but I assume I could indeed order them! All I'm trying to do is get my isolators fixed, so I can ride my Buell. After re-reading the B-016B bulletin, it clearly states the following; Kits will be available beginning on or before December 1, 2000. Kits must be ordered as required and purchase price will be reimbursed by warranty. See Credit procedures. This is what makes my Buell experience a BullShit one. S'later, -JW:>) |
Aaron
| Posted on Monday, February 26, 2001 - 06:19 pm: |
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Dealers giving bad information makes for an aggravating experience, that's fer sure. If I sold and serviced a product, I'd do my damndest to keep up on all the ins and outs of the service bulletins and procedures and policies. Sadly, this seems to be the exception in the Buell world instead of the rule. I suspect as long as Buells are a tiny part of the business, relative to high margin Harley stuff, many dealers will continue to be indifferent towards them. I don't know what the answer is. As owners, we can always call Buell Customer Service. It's just a shame that we have to. AW |
Ralph
| Posted on Monday, February 26, 2001 - 06:31 pm: |
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Jim, the need to be ordered as a kit (well, not really, but still...). The kit cost about $41. About all I can say is yell at them. Alot. bighairyralph |
Jim_Witt
| Posted on Tuesday, February 27, 2001 - 05:36 am: |
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Aaron wrote: Dealers giving bad information makes for an aggravating experience, that's fer sure. Greetings, What makes this really aggravating to me, is they were number 6 in Buell sales last year. You would think that someone that does this sort of volume would have their act together. S'later, -JW:>) |
Court
| Posted on Tuesday, February 27, 2001 - 06:14 am: |
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Funny how the world works..... During the "2001 Buell Parts Delivery Survey", I called two dealers. Topeka HD/Buell: "why sure we have the parts, (clutch lever and turn signal) we sold the bikes, why wouldn't we?. NOTE: These guys were the ONLY dealer in the Buell Top 10 during the early-mid 90 years and have MORE Harley-Davidson Bar & Shield awards for Excellence than any dealer in the world and will confess (off the record) what a pain in the Buell is to deal with. Edison HD/Buell: Neither part in stock. We can order, you need to come put down a deposit. Now, let me say this. . a dealer, wants me, the customer to pay $28 in tolls, drive through New York City for 3 hours (to and fro) to put down a deposit on a $4 part. Ever get the feeling you'd like to see some of these guys SAT scores? Jim: I hope there have been SIGNIFICANT changes in your dealer since I visited them and wrote a report. Court |
Jim_Witt
| Posted on Thursday, March 01, 2001 - 05:55 am: |
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Court wrote: I hope there have been SIGNIFICANT changes in your dealer since I visited them and wrote a report ... Hi Court, As far as I'm concerned nothing has changed. It really doesn't matter to me anymore because I won't be going back there. They personally asked me for a second chance for my business about a year ago. I've given them 3 chances since that point in time and I see no difference. They're on their 4th service manager in the last year as well. Today I went to a new HD/Buell dealership in Chandler that opened a few months ago, so I'll give them a shot. They didn't have the slightest problem ordering the isolator kit. According to the service manager, HD/Net said they're in stock and available. We'll see how this one goes. It's my last shot at Buell dealerships since they're no others left here. S'later, -JW:>) |
Smadd
| Posted on Friday, March 02, 2001 - 11:56 pm: |
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I just had a 2001 shock adjusting tool custom made (aluminum like the ASB tool for the old Showa). Haven't seen it yet... I'm picking it up tomorrow. I know it's gonna look and work great. And it'll be small enough to fit in my fairing bag. I believe maybe more than one was made in the process. I'll find out tomorrow. Steve |
Chuck
| Posted on Saturday, March 03, 2001 - 10:28 pm: |
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Hey Steve, what are the sizes of the "hex-nut" parts of the new shock? Mine was finally installed yesterday after a 2 month wait. |
Acharacter
| Posted on Monday, March 05, 2001 - 07:38 pm: |
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Ccryder-- the shock mount your looking for is the mount that is on the m2 low, ought to be able to order it from buell. |
Reepicheep
| Posted on Wednesday, March 07, 2001 - 04:25 pm: |
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Well, looks like my M2 has the leaking Showa. The previous owner (I bought it with 2500 miles) had the original shock recall done and it has the bracket. My local dealer (Eastgate Buell in Cincinnati) is checking now against the VIN to see when the previous replacement was done... they understood the situation, and knew pretty much what was happening, but wanted the final word from Buell (since neither of us knew when the first recall was done). So far, so good, and I am pretty happy with them. So, in the meantime, what are the ramifications of riding with a slowly leaking shock? Will it completely collapse, or just gradually loose it's ability to damp on the bounces? Does the M2 need to be grounded, or just watched closely until it can be serviced at the end of the month? It gets a drip or two after an hour or so of riding, and has put a barely noticible line of sprayed oil on my right pants leg on one occasion. I have also dealt with F&S buell in Dayton (work in Dayton, live in Cincy), and while their heart is is the right place, and they make it right when they need to, the guy at the parts desk has so far been at best indifferent... and has acted pretty annoyed when I don't know a part number... Why Buell does not put these in the service manual is beyond me, but don't blame ME for this decision... Bill |
Mikej
| Posted on Wednesday, March 07, 2001 - 04:31 pm: |
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Bill, Just my opinion here, but from what I've heard and read, you're parked until it's replaced. MikeJ (better to watch the race from the sidelines, than ride in the back of the ambulance) ps, I just read the end or your message. Buell has a parts book that supplements your service manual, and the parts book lists most of the p/n's. I agree the two books should be one. Such is life. |
Dougp
| Posted on Saturday, March 10, 2001 - 09:40 am: |
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Anybody running a Metmachex? Spondon? If so, thoughts or opinions seeked. Planning on changing the S1W's arm. thanks...... |
Grizzlyb
| Posted on Wednesday, March 14, 2001 - 08:23 am: |
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Hmmm, 2001 shock adjusting tool ??? In Holland they dont even have the 2001 shock, Can someone give me the partnr. for the 2001 rearschock of a X1 and a S3 (stronger) BTW I ordered the shock adjustment tool for my 2000 X1 in december 1999 and it has not arrived untill today,(after asking 10 times) Dutch Buellers has to practice patience :+) "May the Buell be with you" GrizzlyB |
Hein
| Posted on Wednesday, March 14, 2001 - 08:34 am: |
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some pics of my RAM SSSarm, came in yesterday. Still waiting for the BRAKING front wheel with rim discs, so they can go to the painter together. The finish and details of this RAM sssarm are amazing, wonder if the handling is gonna be as great as Shawn Higbee says it will be. Sorry for the lousy quality, I will post better pics (loads of them...) as soon as the bike is ready to rock & roll. S1WL Hein in Am*dam |
Rocketman
| Posted on Wednesday, March 14, 2001 - 07:00 pm: |
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Hein : What a fool you are man. You should have gone to Dymag and gotten a carbon fibre arm . Here's some pics, I think they were on Badweb before, but they're worth another look. Rocket in England |
Rocketman
| Posted on Wednesday, March 14, 2001 - 07:07 pm: |
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One needs to remove the hideous belt guard . Rocket in England |
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