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Cereal
Posted on Wednesday, March 07, 2007 - 06:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I’m not much of an ebayer, but I think I have a valid point here. I needed two bushing for the oil tank on my S1 and found them on ebay. Take a look at the page and tell me how many bushings you think I should have received: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item =260073072596

If you said 5, then we are on the same page. I received a pack that even said ‘qty 5’ on it, but it was ripped open and there was only 1. I emailed the seller three times over three weeks and never received a response. I then filed a claim on Paypal, and the seller finally responded stating that it clearly says "a busing" in the description, which means 1. I wrote back that I disagree, saying "Pack Size: 5" means 1 package of 5, and I need at least one more for my project. I was willing to settle the claim if he sent me 1 more at no cost or a full refund. He accused me of being an ebay scammer and escalated the claim giving me no opportunity to respond.

Anybody think that I am the a$$hole here? I thought I was being very reasonable considering that they never responded until I reported them.
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Johntman
Posted on Wednesday, March 07, 2007 - 06:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

i had the same thing happen to me with something like that. it said pack size 5 and they sent me one. I pointed it out just as you did and they then sent me a pack of 5 along with the one i already had, with no claims. I'd say you are in the right and that there ad was misleading. it's not like it was all that expensive, and i bet you'd have paid double that to get all five just as i would have on the stuff i ordered. it ended up costing the seller more on shipping then i paid for the items because they had to send it twice. good luck with the stuff and i still say you are right!!!
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Sleez
Posted on Wednesday, March 07, 2007 - 07:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

i think you are right, the ad is confusing/misleading. qty available says 5, but the description says "pack of 5", i would read that the seller has 5 packs of 5 ea.

good luck
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Pellis
Posted on Wednesday, March 07, 2007 - 07:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Rob, If I had made that purchase, i would have expected a pack of 5 bushings. Have you called a toro dealer to see waht that part number would get you?
FUEL TANK BUSHING
TORO/46-6560
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Rotzaruck
Posted on Wednesday, March 07, 2007 - 07:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Cereal, i hate to say it, but I think he's got you here. It does say "A" bushing, nothing plural. In the description it says 5 in pack, but I would have (I think) thought maybe it was a copy of the description of what he bought. It's always wise to ask if unsure. I'm notorious for reading or interpreting what I want to see. I know it's frustrating though, your project's stuck.
Ed
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Rick_a
Posted on Wednesday, March 07, 2007 - 07:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I agree with you 100%
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Damnut
Posted on Wednesday, March 07, 2007 - 07:20 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

wait till the 89th and 3/4 day after the sale and give that seller a very negative feedback. you can leave feedback until the 90th day after a sale. After 90 days feedback cannot be left. That way he has negative feedback and cannot leave feedback to you.

Evil...Yes Small but sweet revenge
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Thansesxb9rs
Posted on Wednesday, March 07, 2007 - 08:30 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Just abuse your power with your employer and hack into his bank account.
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Dtx
Posted on Wednesday, March 07, 2007 - 08:36 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Yeah...send the black trench coats after him!
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Saintly
Posted on Wednesday, March 07, 2007 - 08:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I'm gonna play devils advocate here for a moment.

When I click on the link you provided, it takes me to an ebay auction which has been ended by the seller.

Apparently, when it was ended there were five of "something" still available.

When I click the "purchases" link it shows me that there was only one purchase, and that it was by a user named 140rob. I'm assuming that you(cereal) are 140rob.

On that "purchases" page it also says that you purchased: "Qty 1" and that there are five remaining because is says: "quantity left: 5 available"

With this, I must conclude that at the time just prior to your purchase, the auction said: "quantity: 6 available" right?

.
.
.
.
So, the only ambiguous thing about the auction is the part where it says: "pack size: 5"

Everything else seems to indicate that you would receive one singular bushing.

If I were the seller, I'd send you one more bushing free of charge because there is a hint of ambiguity to the description.

Good luck!
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Cereal
Posted on Wednesday, March 07, 2007 - 08:46 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ha! It would be nice. I hate having morals.

I did see that it said 'a' bushing, but as Rotz mentioned, I just thought it was a copied description from something else.

This is the bag in came in:




I am not above saying that I made a mistake, but as I said, I think I have a valid point here. And there was no reason for the seller to escalate the claim when I was giving him a cheap and easy out.
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Rotzaruck
Posted on Wednesday, March 07, 2007 - 09:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

You would think the guy would have at LEAST contacted you as soon as he knew you were unhappy instead of letting your frustration fester for so long. He could have offered a compromise, and thanked you for bringing the confusing parts to light. You can watch his re-listing now and see if he changes anything. If not, he's probably going for confusion. Counting his money thinking "GOTCHA"!!!
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Nevrenuf
Posted on Wednesday, March 07, 2007 - 09:24 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

it looks like you should have gotten 5, but that is why i won't touch ebay again. not getting what you think your paying for. screw me once shame on you, screw me twice shame on me. ebay sucks.
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Cereal
Posted on Wednesday, March 07, 2007 - 09:27 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I agree with you, Nevernuf, which is why this was only my 7 ebay purchase. The seller even made a comment about how I am inexperienced. So he doesn't think its confusing at all, he thinks I'm an idiot.
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Xl1200r
Posted on Wednesday, March 07, 2007 - 09:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Not to be an ass, but I would have expected 1 bushing. The "Pack Size: 5" looks like a copy/paste from the description of HIS package, not yours. The description also says "A bushing", and nothing is plural.

Now, that said, I can see how someone might see it the other way and expect 5. I would think that a minimum you'd ask the seller how many are included before bidding. I've never bid on an item without asking the seller some type of question just to clarify something.
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Cochise
Posted on Wednesday, March 07, 2007 - 11:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I found a bushing that he had and asked how many I would get per sale.
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Kootenay
Posted on Thursday, March 08, 2007 - 12:04 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well, I agree I would have expected a pack, with 5 bushings in it--but I would have e-mailed the seller with the question before bidding.

I've made a few purchases on eBay, and I always e-mail the seller with any questions--however minor--I might have.
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Nevrenuf
Posted on Thursday, March 08, 2007 - 07:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

out of the 20 or so things that i sold from the m2 after it got hit and totaled, i only had got ripped off from one jacka$$. and i never heard from one person that they didn't get what they thought they were getting. i buy one thing from ebay and wasn't happy at all about what i got. and it's bad that when you write an honest review about your experience and they want to try and turn it around on you. screw them. i will never go to ebay for anything. the listing wasn't perfectly clear and all the seller had to do was offer the guy another one after apologizing for the miscommunication and he would have had a customer for life. instead the seller wanted to be an A$$ about it. when you go to any other online catalog, do you email them question as to what their ad says about the item. it's usually there in plain english. why should ebay be any different. you should know what your selling and describe it like you want it to be sold.
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Tom_b
Posted on Thursday, March 08, 2007 - 08:04 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have bought a lot on ebay and sold a very little and only was disappointed once.The one thing I ALWAYS do is ask plenty of questions. I would have had to ask a question on what exactly was for sale here first, before proceeding. I see a lot people spending 20 minutes on the phone to buy something when it is only a 5 minute drive to look at it, why should ebay be different. ASK PLENTY of questions and a person usually won't have a hard time. I never can figure out if some sellers are just that dumb, or try to confuse buyers. I figure most people are honest, and most aren't as smart as they think they are. I agree with neverenuf on how the seller should have dealt with it.
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Interceptor
Posted on Thursday, March 08, 2007 - 08:49 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

ok, I will throw my 2 cents in:

The seller is correct in this situation. THere is nothing pluralized in the description and the top of the page says 5 available. WHich means that you may purchase up to 5 at the price stated at the top of the auction page. Regardless of what bag it came in, a seller has the right to charge whatever he wants.
My advice is to read carefully and ask questions to cover your arse.
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Swordsman
Posted on Thursday, March 08, 2007 - 08:56 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

After reading the auction description, I would only have expected one bushing, despite what the pack size says. Seems pretty clear throughout the listing he's talking about a single unit. 'Course, I'm always extra careful when reading ebay descriptions, just because I'm paranoid!

~SM
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Cereal
Posted on Thursday, March 08, 2007 - 08:56 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

If I do decide to use ebay again, I will most certainly ask questions. But with all honesty, I didn't even think there was a question to ask in this case. I thought he was selling packs of 5. Between the people on this board and those I have shown that page to here, it’s about 25-2 that I should have received 5.

One of the things he wrote was to the effect of, "How am I supposed to sell five bushings at that price." My question is how the hell am I supposed to know? People sell items on ebay for far under market value all the time. And how am I supposed to know what the dealer cost is on a little rubber bushing? The reason I was buying it on ebay was because I couldn’t find it in a store, and therefore have no idea how much it should cost.

I’m assuming that English is not his first language due to the grammar and sentence structure in his messages. I am not bashing this, just stating that a language barrier could be the reason for the misunderstanding. Or he is just a moron and a jerk, which is inexcusable for someone operating a business.

Either way, it is in paypals hands now. I’m fairly certain it will wind up that I have to send the part back and they will have to give me a refund. They charged me over $5 to ship something that ways about an ounce and I doubt they are going to refund me shipping. So this isn’t going to work out well for either of us.
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Cereal
Posted on Thursday, March 08, 2007 - 09:13 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Okay, I just went and read his negative feedbacks and decided he is just a jerk. He has 5 negative out of over 1,000, which seems pretty good. It’s his response to unsatisfied customers that concerns me. He basically calls them stupid, claims they are threatening him over emails (he never responds), and leaves multiple negative feedbacks on their account. He seems to be waiting to see what I have to say first, but with only 7 purchases, I could care less. I’ll just create a new account if I want to buy anything else.
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Xl1200r
Posted on Thursday, March 08, 2007 - 10:55 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I believe you'll need a new e-mail address if you want to create a new account. Ebay is preety serious about not having people create new accounts for reasons such as poor feedback ratings.

In any event, I should have also mentioned to take a look at his feedback before you bid as well. That's always a good indicator of the kind of person he is. Almost any ebayer has some negative feedback, and you need to see what their response was to it.

If someone says "The item was not what I expected" and the seller responds "The item was exactly as described, etc.", then it's a go.

If they respond "The buyer is a moron and can't read english, yadda yadda...", then it's time to move on.

Look on the bright side - You paid $5 in shipping to learn a good lesson about ebay - that's cheap in my book. Now you know.

I've done quite a bit on ebay and never ran into a problem, as a buyer or seller, that wasn't able to be resolved.
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Djkaplan
Posted on Thursday, March 08, 2007 - 11:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

My principles/money ratio threshold for action is way above $2.99, but if someone called me a scammer and accused me of an impropriety... that's different.

If you can't walk away, make sure you get your pound of flesh.
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Cereal
Posted on Thursday, March 08, 2007 - 12:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

It's certainly not about the money, it's more about the aggravation and the time wasted. And accusing me of being an ebay scammer with no foundation didn't help his case much. I just want to put my bike back together already. This was certainly a good (and I agree, cheap) ebay learning experience.

Not to worried about the email address problem. They have a dead-drop one in my profile. I will just create a new one.

(Message edited by cereal on March 08, 2007)
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Cochise
Posted on Thursday, March 08, 2007 - 10:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Cereal, I recieved a very cordial response from my question of how many bushings I get. He said,

"Hello,
This is one bushing but you can purchase up to 4 bushings that are available. Thank you for the e-mail."
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Bo_sox
Posted on Thursday, March 08, 2007 - 11:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

The add states the seller has 5 available for sale, but the item description listing states nothing about buying a quantity of 5.
The add reads bushing not bushings or gives any indication of a multiple piece purchase. When dealing with Ebay adds care must be taken in reading the item description and information.

I think you received what you bought - 1.
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Ryker77
Posted on Saturday, March 10, 2007 - 06:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

1 Ask questions this will clear things up and let you know if the seller is able to give customer service.

Allways be aware of scams on ebay! Like a person using old or stolen photos.

IMO you only bought 1 bushing. 5 comes in a pack and you didn't bid on a "pack".
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Cereal
Posted on Sunday, March 11, 2007 - 01:29 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well, thanks for all your opinions. Paypal sided with me, but my options are to keep the part or send it back and get a refund. The seller will of course not reimburse me for the shipping, so it will wind up costing me the same as if I kept it. So I'm just going to cancel the claim. Now I just need to find someone else that sells the bushing because I need another one, and he sure as sh!t isn't getting any more of my money.
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Rick_a
Posted on Monday, March 12, 2007 - 11:38 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I've made a couple Ebay purchases. One was an incredible deal. The other was misrepresented, but useable. I've sold a ton of stuff at a staggering loss but only got one bad feedback 'cause USPS took too long to get it to him. What that had to do with me, I don't know.

The best was a hand-cut, polished countershaft cover I sold. The buyer made fun of me 'cause I sold something for nothing that I had put so much time into! Oh well, does no good to me collecting dust!

(Message edited by Rick_a on March 12, 2007)
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