| Author | Message | ||
     Kenm123t |
In order to promote harmony in the Badweb community. We have a new program Customer service training and ( anger managment work shops) followed by an Unpaid internship at Erik Buell Racing. There are a few rules 1. The customer is the focus. 2. Help the customer with any and all products. This also entails explaining WE ARE NOT THE BUELL Distribution or any other old HD owned corporation. 3.See Rule 1 again. Finally after several weeks of this you will learn to be a better customer! and its a way we could help Erik Buell Racing get on with the bikes and engineering. We should have Pammy work with DannyD would be interesting to watch. Hmm may be Char and Jerry first Or Fireman Jim would be better to start As for Buell customer service Buell was the first company to send me recall info and pester me till i got the work done! Every other M/c companys recall or strange repairs have required legal action to resolve. The dealer Issue Read over the years of Badweb and you will find the biggest reason for Buell customer service Issues revolved around dealers! My HD Buell dealer is nice but worthless. 1 did my M2 10k service drained primary oil didnt refill it next day tranny locked up 240 miles out of town Ended up buying a clutch to get them to replace tranny. Dads XB9S had a clunk in the front end same dealer road tested it in the lot couldnt find it so the owner of said dealer came out and rode it wheelied it all over the lot did a burn out and said its ok! Dad showed a lot of restraint. rode it home and fixed it the bearings were not seated on the steering head reset triple clamps and retorqued. Erik Buell Racing will be judged by the quality and integrity of its dealers. Not just any one that wants to be a dealer should be. I would rather have great dealer I have to drive to or ship to than a local loser! A warranty option that covers long distance shipping etc would be nice along the lines of say AAA AMA etc Not sure how to do it but it would be nice. | ||
| Whatever |
What are you smoking? | ||
| Pammy |
Hey! I was being good. | ||
| Dannyd |
Wow, some of you just cannot let things go!! | ||
| Badlionsfan |
Great thread topic. I wonder what people are hiding when they feel the need to have things like "I love being a mom" posted on their fb page? Do these people secretly despise the duties of parenting and completely resent their children for taking the attention this do called devoted parent used to receive? Who are they trying to convince with such seemingly obvious statements? Us, or themselves?Manufacturing in this country died in the 90's. Common theory is it was NAFTA, but it wasn't. When the c&c music factory closed due to over seas acts like Chumbawamba, it was the beginning of the end. I look back at the myspace era like you'd look back at that year in school that you drank too much or did way too many drugs. It seemed like a good idea and was kinda fun, but when you look back it was a pointless waste of time. I feel like there's a lot more stupid people in the world than there used to be. While I'd like to think it's my perspective due to my ever expanding superior intelligence, I don't think it is. I think dumb people are living longer, causing their population to boom like bed bugs in a Super 8 mattress. Which is why I'm against things that prevent natural selection. Take those little plugs parents put in light sockets to keep jr from getting the car keys and electrocuting himself. Years ago, that kid didn't make it out of diapers. Now, he's all grown up, making bad decisions that affect all of us negatively and possibly fatally. Should this moron stumble thru life long enough, he'll see his "golden years", and inevitably mix up the gas pedal with the brake and drive thru the front of a grocery store, killing someone smart enough to read the sale flyer before beginning their shopping. So parents, on behalf of America, stop playing god, remove the light socket plugs and let natural selection serve it's function for society. And that's why Buell and it's nautical engineering department will some day fly a dog house to the center of time. | ||
| Dannyd |
I'm sorry Lord but that was funny stuff!!  | ||
| Ezblast |
That was hilarious!   EZ | ||
| Jb2 |
Dats some funny shite there! | ||
| Cityxslicker |
'I am the customer, and I am always right' um no. You are the customer when, if and only after you purchase a product - right now you are an applicant, shopper, prospect, widget wonder that has a sense of entitlement based on nothing other than preconceived notions gained from generalizations, hyperbole, superstitions, prejudices, ignorance, and skewed personal preferences that may have been influenced by alcohol, dementia, or a forum board where you subscribe to someone else's notion of the above. I do love me some customer service  Presse dues poura Anglais | ||
| Kenm123t |
Pammy I wondered if you were lurking LOL Pammy I was try to get you a East Troy look behind the curtain Char your just lounging around any way with Jerry we would getting great spy pics he could pull it off He IS Ferris after all. Fireman Jim would enjoy every go fast thing in the place, and he could keep Char in line If thats possible ( there are pics of her choking a remind me to tell you guy right here on Badweb! | ||
| Pammy |
Ken, I have seen (and lived) behind the curtain and I often wonder why you don't see pictures of Erik with bald patches where his hair used to be. I actually feel bad for Dannyd due to the back stabbing that has occurred. I felt bad for him when he stepped onto this merry-go-round, now that it has become the tilt-a-whirl, he has even more of my sympathy. Dan, before you get pissed at me, I am sincere about that. If you really want to blast me...just call me. Let's keep this thread light and frothy. I fear that Char would be like me in the customer service department...."NO SOUP FOR YOU!" We's some strong wimminz up in this joint. | ||
| Whatever |
I worked four years in customer service in the dispatch office of a taxi company. One fine day we had a foot of new snow over ice on the roads. The entire city was gridlock and half of our fleet of 40 cabs were calling to be pulled out of a ditch. A nurse at one of the clinics told me to send a cab quick for a client to go home from an appointment and 'don't dilly dally'. Too bad I never figured out how to choke someone over the phone! lol! Good Times! | ||
| Kenm123t |
Char You Lived TAXI omg we know Danny De Vitos Sister. Pammy I need to send you a S3T for a major but have to get a remodel finished first or Ill be smothered with a pillow. | ||
| Pammy |
Lord knows that we have all had "clients" that we wished someone would come and pick up and "don't dilly dally". | ||
| Dannyd |
Thanks Pammy, Right now things are still okay. Dan | ||
| Buellerandy |
City, FYI, I'm quoting your paragraph! I'm glad I wasn't drinking coffee. |
