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Buell Forum » XBoard » Archive through September 19, 2011 » $421 dollars for 10,000 mile service without fork rebuild WTF! « Previous Next »

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Adelii
Posted on Thursday, August 25, 2011 - 02:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Am i being ripped? Dealer in tucson az. He says 8.1 hours of work. This has got to be BS. Am i wrong?

I did the forks at 8000 miles. They were leaking.

What do u guys think?

And thats regular oil not synthetic.
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Terrys1980
Posted on Thursday, August 25, 2011 - 08:32 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It should have been more like 2.5-3.5 hrs.
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Andymnelson
Posted on Thursday, August 25, 2011 - 08:55 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yes. But even $200 is a rip off. There is NOTHING you can't do yourself at the 10k service...
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Froggy
Posted on Thursday, August 25, 2011 - 09:24 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It will run you over $600 here in the north east, but it includes the fork service.

(Message edited by froggy on August 25, 2011)
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Adelii
Posted on Thursday, August 25, 2011 - 09:24 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

What is what they do on 10 k service? I figured fork seals would take the most time.
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Terrys1980
Posted on Thursday, August 25, 2011 - 09:54 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Engine oil and filter Replace
Oil lines and brake system Inspect for leaks
Air cleaner Inspect, service as required
Tires Check pressure, inspect tread
Transmission lubricant Replace
Clutch Check adjustment
Primary chain Check adjustment
Rear belt, idler and sprockets - inspect
Throttle, brake, and clutch controls,
jiffy stand, active muffler
cable and active intake cable adj.
(if equipped)
Check, adjust and lubricate
Ignition/gas cap locks lubricate
Brake fluid Check levels and condition
Brake pads and discs Inspect for wear
Brake calipers and master cylinders Inspect for leaks
Spark plugs Replace
Electrical equipment and switches Check operation
Engine idle speed Check adjustment
Ignition timing Check
Throttle position sensor (TPS) Zero
Front fork oil Replace
Steering head bearings Perform resistance test
Oil cooler fins Clean
Brake lines, oil lines, front forks,
rear shock, exhaust system,
exhaust system mounting, evaporative
emission system (if applicable)- Inspect
Critical fasteners Check tightness
Engine mounts and stabilizer links - Inspect
Road test Verify component and system functions
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Froggy
Posted on Thursday, August 25, 2011 - 10:00 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It sounds like he is reading the preset price on the book for the 10k which includes the fork service.

10k service on a 06-07 is: Oil and filter change, inspect oil lines and brake system, inspect air filter, check tire pressure and tread depth, change transmission/primary fluid, adjust clutch, adjust primary chain, inspect belt, idler pulley, and sprockets, check and adjust and lubricate throttle cables/clutch cable/muffler cable, check level and condition of brake fluid, inspect brake pads and rotors, replace spark plugs, check engine idle speed, check engine timing, zero the TPS, replace fork oil, test head bearings for resistance, clean oil cooler fins, and finally inspect engine mounts and stabilizer links.
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Adelii
Posted on Thursday, August 25, 2011 - 02:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

$421 o well right? Love my xb. I just hope they really do all of that.
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D_adams
Posted on Thursday, August 25, 2011 - 09:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

And you have absolutely NO way of knowing if they did the work or not. Aside from warranty work, I do everything myself just for that reason. When I do it, I KNOW it got done.

New tires, brake pads, brake fluid, fork oil & steering stem bearings are incoming for mine. I'll have to take a break from building pipes to get this stuff done, but it's gotta get done soon.



(Message edited by d_adams on August 25, 2011)
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Iamarchangel
Posted on Thursday, August 25, 2011 - 10:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Sounds about right.

However, if you're good enough to do forks, you're good enough to never take your bike to a shop for anything.
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Valiant_duke
Posted on Friday, August 26, 2011 - 10:48 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

10K here in FL is $821.00. Guess who didnt take that deal... this guy.
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Dcmortalcoil
Posted on Saturday, August 27, 2011 - 02:24 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Why not do it yourself if the money is the issue. Seems simple enough. There is no requirement that the dealer do the 10K service. Just keep a record.
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Macdiver
Posted on Saturday, August 27, 2011 - 06:20 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I was quoted $490 and the guy made it clear that it did not include the fork oil change.

I looked at the owners manual and was outraged to figure out that they wanted 500 bucks to change the oil, primary oil, and spark plugs. I did it myself in less that 1.5 hours and that included new brake pads. The brake pads were not part of the dealers price either.

Do it yourself. It is pretty easy if you read the service manual. Only tricky part is the rear plug.

Based on several threads on this site, I did not do the fork oil change. I'll wait until 20K.
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Adelii
Posted on Sunday, August 28, 2011 - 03:08 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yeah thanks guys. I took the bike in for forks andvthey charged me $150.

$421 isnt to bad of an issue. Its the 8 hours of work they say the do. And like you say they do it in 1 hour.

I can change the oils. But i just like doing the major services done at dealer. 1.5 k 5k and now 10. I chang oil myself in between
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Syonyk
Posted on Sunday, August 28, 2011 - 12:40 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The rear plug isn't tricky - watch the video on YouTube, get yourself a wobble joint and the right length extensions, and it comes right out.

I actually had more trouble with the front plug than the rear. Ended up going at it with a wrench from the side.
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Mtnmason
Posted on Sunday, August 28, 2011 - 07:36 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Never forget -- There is a reason they call them "stealerships" and H-D is far worse than any of the Jap dealers from what i've learnt. If your not mechanically inclined - have someone who is show you. aside from learning something, you might get that tingly feeling of having intimately bonded with your pride and joy in a way other than just thrashing her thru your favorite twisties. Me personally -- i ditch the funnel and bend her over my knee when filling her primary hole with fresh lube. The 45 degree lean angle is good for more than just the handling!
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Adelii
Posted on Sunday, August 28, 2011 - 08:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

jaja! I got 1,000 more miles to think about it.. Im going to do some research. I do feel the need to bond with her a bit more she is so sexy!
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Mc4life27
Posted on Saturday, September 03, 2011 - 05:20 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

yeah i would NEVER take my bike into a harley dealer ship. i would not trust 99.9% of the techs (because they are no longer mechanics they are service techs who know how to swap out parts and thats it) with my bike. i have seen way to many ups and see to many bikes damaged due to careless techs. now i know there is a few good shops around but very few and far in between. if you even come to CA i will do the 10k service for 1/2 the price if you bring your oil and filters : )
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