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Buelllord
Posted on Thursday, October 22, 2009 - 08:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Hi to all you American Buell riders.

I am from Perth, Western Australia and I ride a 2007 XB12R [black & red], Suzuki 1250 Bandit and an XR400.
I have a problem which I hope one of you can help me with.
I bought an Arrow exhaust for my Bandit from "Exotic Sportbike" [I can hear you all laughing at me]. I am assuming you already know that this company are just a bunch of thieves. I paid for the system on the 13th of August and they have refused to reply to my emails and I am now left to assume that I have been robbed.

Could one of you please look into this for me so I know if the exhaust has been sent or if they have robbed me. I know they are in Wayne as his bank is the Bank of America in Wayne.
My order number is 77334 though this could be a fictitious number.

Regards Gary Swinton
0420554522

My email address is g_swinton@hotmail.com
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Ducbsa
Posted on Thursday, October 22, 2009 - 09:59 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

On Mapquest, there are 10 different Wayne cities listed, including 2 in Ohio.

If someone were to help you, more details would facilitate that.
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Buelllord
Posted on Thursday, October 22, 2009 - 10:08 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sorry, i didn't know that.

It is Wayne, New Jersey.


Thanks for replying, I am really buggered and do not know what else to do !!!!!!!!!
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Andymnelson
Posted on Thursday, October 22, 2009 - 10:38 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Here is the domain registration info for exoticsportbike.com:

Registrant:
The Street Club
P.O. Box 3104
Wayne, New Jersey 07474
United States

Domain Name: EXOTICSPORTBIKE.COM
Created on: 14-Jan-01
Expires on: 14-Jan-16
Last Updated on: 17-Sep-09

Administrative Contact:
Club, Street
The Street Club
P.O. Box 3104
Wayne, New Jersey 07474
United States
+1.18009172453 Fax --

Technical Contact:
Club, Street
The Street Club
P.O. Box 3104
Wayne, New Jersey 07474
United States
+1.18009172453 Fax --

Domain servers in listed order:
NS1.FIZPOP.COM
NS2.FIZPOP.COM

There's an 800 number in there, from what I would assume to be a parent company.

Why not just call your credit card company and have them reverse the charges? Then file a BBB complaint...
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Buelllord
Posted on Thursday, October 22, 2009 - 10:45 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

It was bank transfer .......
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Buewulf
Posted on Thursday, October 22, 2009 - 10:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Gary,

I contacted them. They show it shipped at the end of September, and they are going to forward tracking info to you.
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Swordsman
Posted on Thursday, October 22, 2009 - 11:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Nice job Buewolf! One more reason why Badwebbers are awesome.

~SM
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Buelllord
Posted on Thursday, October 22, 2009 - 07:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Buewulf,

Thank you my friend, I have been buying a lot of bike parts from the states and have found you Americans to be really honest and easy to deal with until I came across this company. Thanks for your help, at least now, I know it is on its way.

And yes Swordsmen, I have found that Buell riders are a particularly loyal and honest bunch of people [not that there are many Buells over here].

If you ever come to Australia, I will be the first to buy you a beer mate !!!!!!!

Thanks from the Buelllord [Gary]

P.S. I hope you Americans can get together and save Buell Motorcycles !!!
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Buford
Posted on Thursday, October 22, 2009 - 09:30 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Similar story here...laid down some serious cash on a deposit on an
XB turbo kit being developed by Turbo
Connection/BoostIsGood in Rapid City. Promised that the deposit would be returned if the kit wasnt available by May 1...Brian will not return email inquiries....sad
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Buewulf
Posted on Thursday, October 22, 2009 - 10:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Glad to help. She said they sent it US Mail by the way. Sorry, I forgot to mention that in the first post. Let us know when your Arrow gets there. Or in the sad event that it doesn't, let us know what we can do to help.
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Buelllord
Posted on Thursday, October 22, 2009 - 11:31 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thanks again mate !!!!!!!!!!!!!!!!!!!!!!!!
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Buelllord
Posted on Sunday, October 25, 2009 - 10:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Buewulf,

Can you please call them again and try to get the tracking number over the phone. I don't think you will succeed because I don't think they actually have one, which probably means they have no intention of supplying me the goods.

Thanks buelllord
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Buewulf
Posted on Monday, October 26, 2009 - 09:59 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Will do!
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Swordsman
Posted on Monday, October 26, 2009 - 10:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

-> insert "Mission Impossible" theme here <-



~SM
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Buelllord
Posted on Monday, October 26, 2009 - 11:38 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Hey Swordsman,

You are enjoying this, aren't you ..............
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Swordsman
Posted on Monday, October 26, 2009 - 01:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I'm just interested to see how it all works out. Feels kind of like a movie... tapping into your international network to dig up info on a foreign criminal!

Hopefully you can get your money one way or the other (refund or product). Nothing sucks worse then getting swindled.

~SM
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Fast1075
Posted on Monday, October 26, 2009 - 03:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

When I bought the Blast, I went looking for the best deal on an exhaust for it...Exotic had the best price by far...I asked a local dealer to price match...he said they were "selling" the exhaust at dead cost...why would that be??? Who sells at nearly dead cost?

I skipped to the next supplier...got a fair deal and good service...

You can find out a lot by Googling "XXXXX sucks"....now days I don't buy anything over the internet or phone without referrals from trusted people.
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Bobbuell1961
Posted on Monday, October 26, 2009 - 09:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Buelllord,we in NJ get a bad rap
just say the word and i'll get some hard pipe hitting niggars with a blowtorch and pair of pliers to get midevil on his ass
Bob

(Message edited by bobbuell1961 on October 26, 2009)
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Buelllord
Posted on Monday, October 26, 2009 - 11:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Bobbuell1961,

Email me ... g_swinton@hotmail.com

Buelllord
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Brumbear
Posted on Monday, October 26, 2009 - 11:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I will call in the am get a storefront address and pop in give em a little stop by if they don't have one I will swing by the wayne post office and ask if the mail is checked in that box number and see if I can get a street address.
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Froggy
Posted on Monday, October 26, 2009 - 11:46 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Brumbs we can camp out and wait in a van across the street with binoculars waiting for someone to open the box, and after they do, we jump them and throw them in the van and begin the "interview process"
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Buelllord
Posted on Tuesday, October 27, 2009 - 04:50 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I wish I could hang out with you guys!!!!

I wish one of you could track them down and just confirm for me that the exhaust has actually been sent, because as it stands, I don't know for sure and it is shiting me as I wan't to get my bike back on the road. I am planning a 9000km road trip for christmas and I wan't to get the bike ready.

Regards
Buelllord
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Brumbear
Posted on Tuesday, October 27, 2009 - 08:14 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I will swing by the Post Office in a couple hours see what gives the sales order people don't come in till 11 so I am guessing this is not a east coat Co as 11 here is 8 am Cali time. but I will get the skinny perhaps I can talk to someone in the know
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Brumbear
Posted on Tuesday, October 27, 2009 - 01:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ok called wayne PO they have the box as active.
I called exotic told em my nephew in Australia was having a problem getting his stuff and since I am down the street I would swing buy and pick it up cause I am heading over there tomorrow. They said it shipped out of Vermont USPS phone # for priority tracking is 1-605-277-4681 I told the answer service I have a problem and to contact me asap so we may have to shuffle this show to the boys in Vermont. I will keep you posted BTW they said they emailed you with the priority tracking # on what do ya know 10-26 I hope you get what you need.
Dave or should I say Uncle Dave
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Buelllord
Posted on Tuesday, October 27, 2009 - 07:55 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thanks Uncle Dave ...

I wish they would stop lying so I could at least know what is going on. The Vermont USPS is probably bullshit because they realise that they would have a lot of people knocking on their door to inflinct bodily harm if anyone found their location.
Is there a way for you to track down their business address.

The Street Club
P.O. Box 3104
Wayne, New Jersey 07474
United States

There must be an address attached to this P.O. box number.

Regards
Buelllord
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Lighting
Posted on Wednesday, October 28, 2009 - 12:26 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Another thing you could do is file a complaint with the post office, that will make it a Federal offense if you could prove that it is mail fraud and let me tell you the Post Master Investigators don't play games. I was almost taken once and file a complaint and the long arm of the Federal Law Enforcement came and help me. Look at your options since there business is registered in the Post Office Building they may be able to explain you legal rights, I would give the Post Master a ring and see what come out of it.
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Froggy
Posted on Wednesday, October 28, 2009 - 12:41 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Looks like your not the only one
http://www.superhawkforum.com/forums/showthread.ph p?t=20244

http://www.bikeland.org/board/viewthread.php?FID=2 4&TID=31276

In fact in a google search for Exotic Sportbike, the first few results right after the their website are people complaining about poor service.

Talk to your bank, that might be your only hope.
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Skinstains
Posted on Wednesday, October 28, 2009 - 01:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

How much money did you give them ? I would be more than happy to stop by their storefront and tell them to pony up the duckets as my nephew wants a refund or I might just feel obligated come back...later. I hate scumbags and have virtually no conscience when it comes to dealing with them.
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Buelllord
Posted on Wednesday, October 28, 2009 - 02:43 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Froggy,

I know i'm not the only one, I should have done my research sooner rather than later but I am a really trusting person and would never rip anybody off, so this sort of thing really upsets me.

Skinstains,

You have my permission to do some damage. The main problem is locating them, they hide behind a P.O. box number which is shown above. There must be an address associated with this P.O. number. I would love to be able to sort this myself but I am on the other side of the world which is why I decided to rely on my fellow Buell riders.
They have so many negative reveiws, I am amazed somebody hasen't crippled this dickhead before today. Why haven't the police or sheriff's department closed them down????

Regards Buelllord

P.S. They owe me $533.79US
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Buelllord
Posted on Wednesday, October 28, 2009 - 03:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

And a lot of heartache ...........
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