| Author | Message | ||
     Mookie |
I know that there has probably been discussion about this but I wanted to bring it up. does me modifying something unrelated to another components failure generally result in voiding my warranty? hypothetically, if i took and replaced my plastic with carbon fibre (which in turn voided my warranty), and then my engine failed, would i be sol? Im just using carbon fibre as an example. you can fill in your own blank ex. if i polished my frame, and then my bracket that held my fairing on cracked and fell off..... | ||
| Mikej |
The bottom line answer is that the real answer is somewhat subjective, somewhat based on your disclaiming dealership, somewhat based on Buell/HD customer service, somewhat based on the Corporate Warranty Approval department. Some have had warranty claims denied that others have had covered under comparable circumstances and situations. YMMV, hypothetically speaking.  And, yes, you are correct, there has been much (heated at times) debate and discussion on this issue. A simple search on this site will give you a day or better worth of reading on the subject matter. | ||
| Mookie |
thats why i was bringing up the discussion. I have learned that some dealers will cover some things while others wont which in my personal opinion is BS. I think that it should be the same across the board. I realize that for some stuff I may get screwed but its better than knowing that I have to try to find a dealer that will cover me. | ||
| Mikej |
A lot of it comes down to your dealership's support of you. Read the discussion of XB frame polishing (that you probably already have). For example, on an M2, if someone replaces the breadbox air filter assembly with the Buell c/f race filter assembly, does this and should this void their warranty? And if their local dealership installed it can the dealership be held liable for doing so unless they warned the customer in writing that doing so might void their warranty? And if the customer then has a warranty problem with something like rear wheel bearings does the warranty voiding air filter assembly also void the entire warranty, or just engine/intake related issues? The answer will ultimately come from both the Michigan office and from the Juneau Ave. offices. But ultimately the customer is to blame for not leaving the bike entirely stock I'm afraid. Others will hopefully jump into this discussion, unless their fingers are tired from the other threads on this subject. Life is not fair at times. | ||
| Mookie |
im just wondering why i paid an extra 1400 dollars if i am putting myself at risk of voiding the warranty. | ||
| Mikej |
Same reason I bought in with a presumed money back guarantee, because somebody talked you into it. For me, never again, and the existing game isn't over yet. And I do still have all my stock components for my bike.... | ||
| Darthane |
$1400? Christ, I think my 4 year was only $500. | ||
| Mookie |
thanks. mine may be because i bought mine used | ||
| Dynarider |
Actually according to the Magnuson Moss warranty act, a manufacturer has to prove the part you installed caused the warrantied part to fail. In other words just because you polished your frame does not mean the warranty for your motor is void. Changing your handlebars would not & could not result in them denying your warranty on a shock or the drivetrain for example. | ||
| Msetta |
In most cases I would say it is against the dealers best interest to deny you a warranty claim anyway, especially with the extended warranty. This is time in the shop and parts for the dealer to add to their sales and shop time, being paid by the insurance company. Why would a dealer try and screw you on an engine problem because of Carbon Fibre add ons?? They would see no money out of it if they refused to fix it. If it makes sense to fix it I am sure it is in their best business interest to do so, couldn't see why not. Setta | ||
| Mikej |
"Why would a dealer try and screw you " That, sir, is an often asked question. Sometimes it's far easier to say what is right than it is to actually get it paid for. Some dealerships and warranty twerps act as if it's their own personal checking account that will have to pay for the warranty work, at least that how it seems with my recent encounter. Customer Service and customer satisfaction should be the ultimate over riding consideration. | ||
| Dynarider |
Some dealerships and warranty twerps act as if it's their own personal checking account that will have to pay for the warranty work, at least that how it seems with my recent encounter. Customer Service and customer satisfaction should be the ultimate over riding consideration. Wouldnt it be great if it actually was like that instead of the Shituation we actually have? | ||
| Darthane |
Customer Service and customer satisfaction should be the ultimate over riding consideration. <~~Mikej While we're wishing for stuff, I'd like at least one of every Buell ever made, a garage to house them all with plenty of room left over (and a home proportioned to match), and the time and money to just putter around the world on them. What's that? Never happen? Say it isn't so! I bought the 4 year on my Firebolt mainly because it was a brand new model. I seriously doubt I'll ever buy an extended one on another motorcycle, especially if Buell keeps up the 2 year deal. I like doing my own work, and it can be such a pain in the ass getting something warranteed (and unfortunately, even if the dealer readily agrees half the time they still manage to screw it up somehow or keep your ride for a ridiculously long time), that it's easier and more gratifying to buy the parts from Spidey or Dave or Bubba and plunk my ass down in the garage and do it myself. Bryan edited by darthane on March 08, 2004 | ||
| Nevco1 |
I dunno DT, I bought an extended warranty on the only new bike (first model year) I ever bought. Left it stock and collected big time on the warranty. Just never know what is in your future with a new model release. Not to mention it is my philosophy to let others do the performance experimentation on their bikes and then follow the undisputed success stories a few years later. | ||
| Blake |
Bryan (Darthane),    Good one. Me too! | ||
| Darthane |
-=bows=- Thank you, thank you. I'm here 'till Thursday. Try the veal! | ||
| Msetta |
Mike J, You have come across dealers that refused to do extended warranty repairs because of minor modifications? Seems ludicrous, but I guess with all the bad dealership talk I have heard it could happen. My dealership had no problem fixing some engine issues even though i had the force and the VH Pipe added on. It's a no-brainer and extra revenue for the shop, but I guess some dealers like to lose money and don't appreciate the EXTRA money their customers have spent with them because of these add-on goodies. Crazy. Setta |
