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Archive through September 22, 2011Snackbar6430 09-22-11  08:52 am
         

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Xb12s1125r
Posted on Thursday, September 22, 2011 - 10:06 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Dropped off my 1125R at the Arlington HD on Tuesday, I posted the engine gone? I have not gotten a call yet on the what they found. I believe the guy who helped me was the tech that will be looking at my bike and I think he has an 1125R as well.
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Snackbar64
Posted on Thursday, September 22, 2011 - 11:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I have a technical question about the oil in these things. How long does it take for the oil to drain from the engine back into the pan to for a check to be done? I rode the bike to work, an hour and a half later I went out to check it (Bike Still Warm) so I started the engine and let the bike idle standing upright for 3 mins, then turned it off while still holding the bike upright for 3 mins then I checked the oil. There was barely any on the dipstick. I just had the oil changed and added more oil a day before it went in to the shop. Am I missing a step or something? Surely there is more oil in this bike. It hasn't been ridden over 50 miles since the oil change. I got some good advice on checking the oil from Jdugger, but I'm not sure I'm familiar with the feel of the bike enough to follow those instructions yet.
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Bextreme04
Posted on Thursday, September 22, 2011 - 12:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

you're supposed to drive it for at least 10 minutes then stop, shut-off the engine, hold upright for 3-5 minutes, and then check the fluid level. Add a small amount at a time and then repeat the steps.
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Snackbar64
Posted on Thursday, September 22, 2011 - 12:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

OK I will ride it to chick-fil-a for lunch and try again! Thanks!
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No_rice
Posted on Thursday, September 22, 2011 - 03:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

and... the littlest tip side to side WILL affect what the dipstick shows. the oil check procedure on the 1125's is finicky.
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Rogue_biker
Posted on Thursday, September 22, 2011 - 04:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The key is consistency. Check it the same way every time.

And make sure you are viewing the dipstick in bright light/sunlight. Sometimes it's tough to see the oil on that gray colored plastic stick.

Just ride bike until it's hot (10 minutes). Shut off engine. Wait a couple of minutes (maybe 2-3 at least). Then get on the bike and make sure it's on level ground, pull out dipstick.
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Rex
Posted on Thursday, September 22, 2011 - 06:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I cannot believe someone would treat a customer like that. What poor business.

The owner, the manager of the facility needs to be brought into this, so this does not happen to them anymore.

If the manager or owner has the same attitude, a call to HD should be next to let them know. If they have the same attitude, don't go back.

No one should be treated this way, especially in this economy of trying to maintain and gather customers.
Poor attitude. Not to get rid of him, but as a service manager, he needs to understand good business.

I had a similar situation. i bought my CR new, went home and while checking it over, noticed a large scratch on the rear wheel. I called the guy I bought it from and let him know. He said bring it in.

I could not come in for a couple of weeks, but then brought it back to have them take a look at the large scratch in the paint on the rear wheel. they said I did it, by hitting a curb. You could not a scratch in that location by hitting a curb. Nothing I could have done to convince them I did not scratch the wheel. i even back to the salesman and told him. he didn't remember and said I did it.

The last bike I buy from that dealer.
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07xb12ss
Posted on Thursday, September 22, 2011 - 09:34 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I have never had any trouble with that dealer in Garland, in 3 years, and my bike has gone in with race ECM, aftermarket pipe, mods to the ceiling. They even serviced (under warranty) BOTH my forks when only ONE was leaking. They did my first valve check for a reasonable price and had it back to me quickly, and they replaced my cluster twice (second one for "snail trails")


Not saying that you did, but IF you go in there with an attitude or talking to them like they are stupid you will get bad service....
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Snackbar64
Posted on Thursday, September 22, 2011 - 09:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I didn't say anything to him I just soaked it all in an reported what he told me to you guys because I literally know nothing about the bike. Especially not enough to come off to them like they are stupid. I just got a service writer who knows nothing about Buells. The guy acted and spoke like he's never seen an 1125R before. I would imagine this is the kind of feeling you would get taking a Corvette to Honda dealer for service because you bought it there used.
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07xb12ss
Posted on Thursday, September 22, 2011 - 10:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Well, sorry to hear that. My friend is the finance manager there so I will ask him if they have a new service writer.

And all my service experience was from BEFORE my friend worked there so I got no special treatment.
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Snackbar64
Posted on Thursday, September 22, 2011 - 11:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yeah I think there are a couple of service writers there. A real nice lady, a young kid and THAT guy. The tech had my bike done before the close of business the next day. The service writer was the problem and if future Buell owners give up on them based on their initial experience with the gate keeper and take their business elsewhere they would never know how good a Buell mechanic they have. He just tried to shoot down the bike. What I was looking forward to him saying was "Hey, I don't know much about these because I'm a Harley guy, but we have a great Buell Certified mechanic that we will get on it."
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Jdugger
Posted on Thursday, September 22, 2011 - 11:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Ask for Michelle. She's a great service writer...
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