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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through July 08, 2010 » So, what parts are you waiting for on back order? « Previous Next »

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Cocobueller
Posted on Wednesday, June 30, 2010 - 11:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The question: Lets pin down what parts are unavailable and what's the story your hearing, as to when we can expect them.

I am currently waiting for the 2009 1125cr high bar kit. I'm told that the only thing they are waiting on is the bars.

What are you waiting on, and when have you been told to expect it?
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Bobby_fletcher
Posted on Wednesday, June 30, 2010 - 11:20 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I was told today that there is a 21 day lead on all parts from the "manufacturer". That is a 21 business day, lead.
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Cocobueller
Posted on Wednesday, June 30, 2010 - 11:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

PS- I would like some of those Traction grips on my new bars. Are they still available?
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Jrfarrow1987
Posted on Wednesday, June 30, 2010 - 11:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

im waiting on the fly screen
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Marcodesade
Posted on Wednesday, June 30, 2010 - 11:37 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Coco: no. "Obsoleted."

I am waiting on fairings & airbox, swingarm, stator cover, and maybe some other stuff.

My dealer confirms the 21-day "vendor-direct" wait, but after only a week, they have received footpegs & brackets, radiator inlet/outlet ducting, and a bunch of other stuff.

Kinda wish I had gone to Erik for take-offs.
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Dannybuell
Posted on Wednesday, June 30, 2010 - 11:43 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

All accessories are Obsolete. The only parts that are being supplied are OEM as there is a legal commitment of 7 years.
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Court
Posted on Thursday, July 01, 2010 - 01:09 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>> as there is a legal commitment of 7 years.

What makes it a "legal" commitment?

No arguing . . . but I keep hearing everyone talk about "per the law" and "legal" and I'll be damned if I can find ANY legal commitment.

If you know the law send me a copy. I spent a day in the library searching the FTC sites and came up empty handed.
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Dirty_john
Posted on Thursday, July 01, 2010 - 01:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

1).2010 rear wheel - in excess of three months and still waiting.
2).exhaust port gaskets and nuts - took two months.
3).Clutch repair kit - took one month
4). IC replacement under warranty - took three months in early 2009 - this was before Buell went under.
5).Spare drive belt - waited three months.

Must state that I am in the UK but in these modern times I expect better, I can bits for my brother's Triumph overnight
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Fastphil
Posted on Thursday, July 01, 2010 - 02:47 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Buell Canada web says HD has 10 year parts and service commitment
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Cravacor
Posted on Thursday, July 01, 2010 - 02:57 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Ordered a pillion cowl well over 2 months ago and still waiting.
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Jdugger
Posted on Thursday, July 01, 2010 - 03:03 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

> No arguing . . . but I keep hearing everyone talk about "per the law" and "legal" and I'll be damned if I can find ANY legal commitment.

I've heard it, too, but never "seen" it myself.

A quick search of the internet revealed California has an appliance law:

Quoting California Civil Code, Sec. 1793.03.
(a) Every manufacturer making an express warranty with respect to an electronic or appliance product described in subdivision (h), (i), (j), or (k) of Section 9801 of the Business and Professions Code, with a wholesale price to the retailer of not less than fifty dollars ($50) and not more than ninety-nine dollars and ninety-nine cents ($99.99), shall make available to service and repair facilities sufficient service literature and functional parts to effect the repair of a product for at least three years after the date a product model or type was manufactured, regardless of whether the three-year period exceeds the warranty period for the product.

(b) Every manufacturer making an express warranty with respect to an electronic or appliance product described in subdivision (h), (i), (j), or (k) of Section 9801 of the Business and Professions Code, with a wholesale price to the retailer of one hundred dollars ($100) or more, shall make available to service and repair facilities sufficient service literature and functional parts to effect the repair of a product for at least seven years after the date a product model or type was manufactured, regardless of whether the seven-year period exceeds the warranty period for the product.


Let me keep looking...
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Jdugger
Posted on Thursday, July 01, 2010 - 03:11 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

An interesting forum discussion on LinkedIn discussing the idea the 7-year (or whatever) mark may be a civil liability, not criminal one.

http://www.linkedin.com/answers/business-operation s/manufacturing/OPS_MAN/422121-16231040
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Jdugger
Posted on Thursday, July 01, 2010 - 03:24 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

This article mentions a Canadian Law, but makes no specific code reference:

http://www.canadiandriver.com/2007/08/07/steering- you-right-parts-availability.htm
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Greenflash
Posted on Thursday, July 01, 2010 - 05:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm waiting on the clutch slave cylinder fix kit parts (clutch leak); mid-late July estiimate. In the meantime, if I go on a trip, I guess I'll just carry a flask of DOT4.
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Motorhead102482
Posted on Thursday, July 01, 2010 - 07:30 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I had a kickstand recall, brake line recall, and an ECM flash that I went and talked to the dealership personally. Called me and told me the parts were on their way a week later. Now, about 2 months later, still no word. I'm going to an Italian dealer because I'm stationed overseas in Italy, so I kind of expected some delays, but come on. 2 months for a bracket, a spring, and a computer hook up? Really???? What I couldn't believe is that the dealer I had bought the bike from (through the base exchange here) hadn't already fixed the recalls when they prepped the bike to be sold. Unbelievable the things some people do and think.
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Mcballpeen
Posted on Thursday, July 01, 2010 - 08:16 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Rear wheel. 2010 with the three bearings, not the 08 or 09 with two.

From my understanding (and from what they tell me at the dealer) the Uly used the same bearings and is having the same failures. What a surprise! None of the other XB models use this bearing and they DON'T seem to be having problems.
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Bueller4ever
Posted on Thursday, July 01, 2010 - 08:18 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

still waiting on the clutch leak fix.
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Pittsburgh_guy
Posted on Thursday, July 01, 2010 - 08:54 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Bike's current;y in the shop for clutch leak and rear bearings. they are also going to insulate the frame while it's in there, but they said no idea when the parts will come in.
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Petebueller
Posted on Thursday, July 01, 2010 - 09:08 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Buell Canada web says HD has 10 year parts and service commitment

We were told 10 years by the dealers in Australia FastPhil
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Froggy
Posted on Thursday, July 01, 2010 - 09:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)


quote:

None of the other XB models use this bearing and they DON'T seem to be having problems.




All XB and 1125 models for a given model year use the same bearings, and I lost at least 3 or 4 sets of bearings on my XB over the years.
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Dirty_john
Posted on Thursday, July 01, 2010 - 01:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Froggy - 100% correct
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Jackgraves
Posted on Thursday, July 01, 2010 - 02:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I've been waiting for a left pod for over a month.
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Daggar
Posted on Thursday, July 01, 2010 - 02:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm waiting for the steering head bearing. My dealer had two clutch kits in stock, so I didn't have to wait for that, at least.
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Usanigel
Posted on Thursday, July 01, 2010 - 03:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Daggar,
Get the numbers off the old bearings and go to your local supply house and pick a set up for way less, AND NOW no waiting!
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Ron_luning
Posted on Thursday, July 01, 2010 - 08:37 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Court,
I tried to put this earlier, but the internet crapped out where I am:

"What makes it a "legal" commitment?"

From the Buell website:
"On October 30, 2009, Buell Motorcycle Company closed its doors, bringing an end to a 26-year run. A limited number of new Buell motorcycles remain available for sale through authorized dealerships. They come with a Harley-Davidson, Inc. backed 24-month/unlimited miles limited warranty and a 7 year commitment to supply replacement parts and services. Thanks to all of our customers, dealers and employees for an unforgettable ride."


Regardless if there is a federal law that requires H-D to supply parts and service for 7 years (and it appears that there is not such a law), H-D advertised that they were going to do just that. By doing so, they have made it their legal obligation to follow through.

If they don't, the FBI isn't going to come kicking down their door, of course. However, they would lose any well-prepared lawsuit filed against them if they did in fact fail to provide parts and service for the advertised term.......right? It appears to be a form of contractual obligation to me.
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Court
Posted on Friday, July 02, 2010 - 09:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>>It appears to be a form of contractual obligation to me.

So you see the requisite elements of offer, acceptance and consideration?

Cool.

There will never be a "well-prepared lawsuit filed against them ". Folks on the internet get too caught up in chest thumping and Lemon Law chats.

On that same website they assured me the XR1200 was a "Thundering Beast with more power than I could possibly imagine". Suppose I should sue? : )

I've got my personal opinions but I think this is going to be interesting to watch going forward.

Buell has been closed 6 months and I'm curious what it will be at when we reach the 3 year point . . . less than half way into that 7 year commitment.
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Chrisrogers3
Posted on Friday, July 02, 2010 - 09:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"Get the numbers off the old bearings and go to your local supply house and pick a set up for way less, AND NOW no waiting!"

That works for the swingarm and the wheels but unfortunately not the head bearings. Ive tried 2 different bearing companies in my area and they cannot even order the head bearings. If however you know for a fact you can get either 1125 OR XB head bearings give a p/n.
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Froggy
Posted on Friday, July 02, 2010 - 09:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)


quote:

That works for the swingarm and the wheels but unfortunately not the head bearings. Ive tried 2 different bearing companies in my area and they cannot even order the head bearings. If however you know for a fact you can get either 1125 OR XB head bearings give a p/n.





That is 100% correct. The XB and 1125 steering head bearings are not off the shelf common size bearings that would be found on many other vehicles. Instead they are of a proprietary design so we are stuck with sourcing them from a HD dealer. Good news is that they are cheap and available (no backorder that I know of), so I plan on getting a few sets to keep on the shelf "just in case". : )
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Dannybuell
Posted on Friday, July 02, 2010 - 10:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

A 2010 rear wheel may be available!!!!

http://www.badweatherbikers.com/buell/messages/21/ 576895.html?1278079022
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