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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through September 13, 2009 » Self service void warranty? « Previous Next »

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Rdmwc
Posted on Friday, September 11, 2009 - 08:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

hey guys, im due for my second service 6xxx mile one and i have the service manual. i was wondering if anyone knows if i do the service myself if it will void the warranty? also, my rev b clutch cover has a small scrape and is spittn fluid out the weep when i pull the clutch, will they warranty it?
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Marcodesade
Posted on Friday, September 11, 2009 - 09:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

From reading here, my understanding is that if you save receipts self service will not void the warranty UNLESS they show (claim?) your incompetence caused the problem you are claiming under warranty. So if your turn signal burns out after the service, you're probably OK. Engine blows up? Hmmm.

I dropped my bike right on my new Rev B cover and mauled the puck badly, probably causing the last (4th) clutch weep. Not only did they fix the weep, my old puck mysteriously got replaced by a new one.

YMMV.
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Ccryder
Posted on Friday, September 11, 2009 - 09:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Bottom line.........NO.

You can do the service work w/o affecting the warranty. Most Dealers will not let you do the warranty work, since it is the Dealer's responsibility.

Later
Neil S.
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Rdmwc
Posted on Friday, September 11, 2009 - 10:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

thanks alot guys! much appreciated!
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Chadhargis
Posted on Friday, September 11, 2009 - 10:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You DO NOT have to have service performed by the dealer. They can't void your warranty unless they can prove that you screwed up something, or neglected to perform recommended service.

http://en.wikipedia.org/wiki/Magnuson-Moss_Warrant y_Act
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Jpowell490
Posted on Friday, September 11, 2009 - 11:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Chad,

How about if you have something go out and needs to be replaced, like a cluster. Are you "required" to let the dealer do that or can Buell ship you the part?
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Zac4mac
Posted on Friday, September 11, 2009 - 11:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

You CAN do your own services, I have done ALL mine so far, at 21.7 k miles.
Keep good records of what you bought/used and when.
Add any observations during the checks also.

When I had to call BMC-CS about a bad cam at the 12.4k service, I was told expressly, that they have no problem with me doing the checks and my warranty would NOT be adversely affected.

BTW, a Buell certified tech MUST do any warranty repairs.

Zack
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Jpowell490
Posted on Saturday, September 12, 2009 - 12:04 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thanks Zack,
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Court
Posted on Saturday, September 12, 2009 - 12:46 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Buell may NEVER ship a part to anyone but a dealer.

No one BUT a dealer may EVER do warranty work.

You may do your own service and so forth. Excellent documentation is always a good idea.
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