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Buell Motorcycle Forum » Big, Bad & Dirty (Buell XB12X Ulysses Adventure Board) » BB&D Archives » Archive through June 04, 2009 » Court, maybe you can assist « Previous Next »

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Electraglider_1997
Posted on Sunday, May 31, 2009 - 12:10 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I haven't been able to get into the Owner's section of the Buell website for a very long time. I have lost/forgot my username and password and they have made it nigh on impossible to rectify this situation since they expect a username and email address to get a password reset. Well, of course I have the email address but since I've lost track of the username they give me no other alternatives. I tried to create a new profile but that won't work because of the same email address in the unaccessible profile I can't get at. They've made this thing way to hard. Was actually thinking of going to Homecoming but have been unable to sign up and now it's probably way too late. Can you help me out here ?
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Court
Posted on Sunday, May 31, 2009 - 12:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have been instructed to respond to all such inquiries . . . "contact your authorized Buell dealer".

I am retired effective June 1, 2009.
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Froggy
Posted on Sunday, May 31, 2009 - 01:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Why not make a new account?
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Hughlysses
Posted on Sunday, May 31, 2009 - 01:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I am retired effective June 1, 2009.

??? Court- everything OK?
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Reepicheep
Posted on Sunday, May 31, 2009 - 02:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Maybe it's time, we sure appreciate all the work you have done for the community, and the factory certainly is organized enough to do it right in a scalable way now.

We will no doubt have to train some dealers though...
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Mad_doctor
Posted on Sunday, May 31, 2009 - 02:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Hey Court, I'm glad you are able to retire, I hope everything is O.K., and you are able to enjoy yourself, for a LONG LONG time. Best Regards,
Tim
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Electraglider_1997
Posted on Sunday, May 31, 2009 - 04:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Can't make a new account without a new email address and then it will probably fail because I would use the same VIN. Anyway I only have one email address and only one VIN. I don't get that site at all. Goes out of its way to be a PITA. And now even Court is saying "Not my yob". WTH!
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Ourdee
Posted on Sunday, May 31, 2009 - 07:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Without Court in my corner, I may as well sell the uly and get a BMW. Hey Buellgirl, here I come sweety.
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Jphish
Posted on Sunday, May 31, 2009 - 08:30 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ruh Roh - this is not good news...at least for us. Good on Court though. Guess we'll have to learn to slog through the tangles of corporatehood on our own. Thanks for all the Years of sage council & advice Court. Enjoy whatever is next - one door closes and another opens. j
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Pso
Posted on Monday, June 01, 2009 - 08:27 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Court: Congratulations on your retirment (if it is by choice). Also a great big thanks for all the assistance you have given to me and also everyone else on this board in helping to smooth out the birthing pains of the New Uly. Paul
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Staves
Posted on Monday, June 01, 2009 - 09:02 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Electraglider - Can't help you with the Buell owner's site access, but to the best of my knowledge, you don't have to register for any of the Homecoming activities - just show up.
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Electraglider_1997
Posted on Monday, June 01, 2009 - 12:16 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Staves,
They always have a nice host hotel deal and all the other things that make it a great little vacation and ride. Looks like it is too late now for this year. Mine and their loss. That username/password BS is ridiculous. That site was a nightmare when I still had access.
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Froggy
Posted on Monday, June 01, 2009 - 12:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have never had an issue with the website, but I never forgot my password. I just used the forgot password tool, punched in my username and email and they sent me a new password. How many usernames could you have that you wouldn't be able to guess it? Still, I would open a new account, use a different email, and you can use whatever vin you want, just grab one on ebay, I got one of every model on my profile.
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Arcticktm
Posted on Monday, June 01, 2009 - 12:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Electra,
When I had an issue with a similar problem (problem with the owner website), I called Customer Service and they were able to fix it for me right away.
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Court
Posted on Monday, June 01, 2009 - 12:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

>>>They always have a nice host hotel deal and all the other things

There is no host hotel this year, nor any registration on the website. The host hotel and registration were unique to the last year (perhaps couple) due to the crowds expected.

My best is that this year will be an impressive crowd, that folks will be amazed at what they see and we'll have a great time.

I'm planning on just spending the days hanging out, visiting, relaxing and having fun . . . kinda Homecoming back to the roots from whence it came.

Cool.
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Electraglider_1997
Posted on Monday, June 01, 2009 - 01:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thanks Court. Thanks Arcticktm, I'll give that a try.
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Ratbuell
Posted on Monday, June 01, 2009 - 01:20 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

that folks will be amazed at what they see

I've learned that when you say things like that...to be prepared. I'll have the big card for the camera, and both lenses... ; )

Can't wait to see you again, oughta be a good time.
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Mnrider
Posted on Monday, June 01, 2009 - 02:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Good luck and Thank you Court.
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Crusty
Posted on Monday, June 01, 2009 - 05:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

In just over 13 hours, I'll be on my XT and heading toward the Midwest.
YEE-HAW!!!
YIPPIE-KI-YAY!!!
YABBA DABBA DO!!!

See y'all there!
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Svh
Posted on Monday, June 01, 2009 - 06:14 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I can't wait for Friday to meet many of you. Froggy boss letting you off the hook yet? Should be a great time.

Sam
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Electraglider_1997
Posted on Monday, June 01, 2009 - 06:16 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I've decided to go come hell or high water. See y'all there.
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Froggy
Posted on Monday, June 01, 2009 - 06:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Short handed already as everyone else is off. I wonder how much I would miss if I rode out Friday right after work. Google says 15hrs riding each way, I leave work at noon Friday, ride till like 9pm, pick up the rest on Saturday. Pretty much gonna get there, say hi, then turn around and head back! : D
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Ourdee
Posted on Tuesday, June 02, 2009 - 02:33 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Froggy, Just quit the job. There will be other jobs. There will not be another HC2009. You need to leave now.
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Crusty
Posted on Wednesday, June 03, 2009 - 06:22 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I'm just west of Cleveland, this morning. I'll be rolling in this evening!
I am stiff and sore all over. I'm way out of shape for long rides. I'll be back in shape by the time I get home, though!
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