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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through June 12, 2008 » Important! Buell 1125R Owners Take Note! When Checking Oil.. » Archive through April 10, 2008 « Previous Next »

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Diablo1
Posted on Friday, February 15, 2008 - 07:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Is this procedure part of the trilogy of tech?
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Zac4mac
Posted on Friday, February 15, 2008 - 07:53 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just shows how much new stuff is on/in this bike.
It is ridiculous to have taken this long on this issue tho.
Just MHO.

Glad it's final... for now.

Z
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Fresnobuell
Posted on Friday, February 15, 2008 - 09:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

XB9 is right, some pretty significant changes as far as oil capacity and dipstick markings. Frustrating that they have butchered this up SO bad.

I was sent the bulletin from my service mgr. Any that wants a .pdf copy can PM me and I will be happy to email it.
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Unibear12r
Posted on Friday, February 15, 2008 - 11:21 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Rotax is responsible for the oil check procedure.
Buell is just responsible for translating it and getting it to us and the dealers.

Might just be GIGO
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Fresnobuell
Posted on Friday, February 15, 2008 - 11:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

True, but unfortunately it's Buell's name on the bike. It's a tough gig having to rely on so many suppliers, Rotax included.
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Bearly
Posted on Saturday, February 16, 2008 - 06:43 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Shoot, I didn't check it. I should have butt, I told them that this bike "ONLY TAKES THREE QUARTS" as I dropped off for the first service. I told them to be careful to check in with the bike straight up. I should have done it my self. The oil level ended up to be over the overfull mark. What else did they screw up? Be Ware
edit: fixed typo

(Message edited by bearly on February 24, 2008)
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Court
Posted on Saturday, February 16, 2008 - 11:10 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)


quote:

Disgraceful.

Buell needs to get the control of such matters moved in house.




I'm with Blake on this one, it's an utter shame that having an "infant care" program in place an 1125R owner goes for two weeks with no contact.

When a new product is introduced there should be a "RAPID RESPONSE" team standing by to receive and respond to issues.

When Peter dropped his 1125R (that he posted the photos of the valves) he should have been contacted in no more than 48 hours. If it had been me (like we did in the case of an S1WL when I was at Buell) he'd have promptly been called in, given a new bike, the title paperwork done and the research to figure out what went awry would be done on Buell's time not why the owner continued to pay for a motorcycle that had been sucked into the deep black vortex of waiting on the "factory",

The shame of this is that the folks at Buell are barely involved, it's the work of Buell Distribution and the Customer Service Group and I fear the proper tie twinxt Buell and that group is weak.

Someone needs to get off their blooming ass. It's tough, and I'm willing to concede that badweb allows us to only see about a 5% slice of the Buell pie, to fathom that the number of electrical problems we've seen and the considerable number of folks who've set out for a motorcycle ride to be greeted by no more than a click are random unrelated failures.

I think the bike is a gifted piece of engineering. I think the support, based on simply the small amount (the Buell Distribution folks once labeled me an "anecdotal alarmist" and perhaps they were right) I've seen and read really sucks.

Somebody convince me I am wrong. . . I'm begging to eat crow. Buell, indeed, needs to get the control of such matters moved in house. There needs to one of the Elves responsible, and with the authority, to handle this.


Court
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Zac4mac
Posted on Tuesday, February 26, 2008 - 08:30 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

bump

Just in case it's NOT final...

Z
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Bob_thompson
Posted on Monday, March 03, 2008 - 04:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My experience so far: I found when checking the oil level with the bike up- right COLD, if it is just touching the bottom of the dipstick, it will be around the mid-point on the stick when hot. This makes it handy for a cold check before firing the motor and heading out on a ride.
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Thurstonbuell
Posted on Tuesday, March 04, 2008 - 11:25 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My bike was delivered on March 1'st , I went for my first ride , found my bike was filled almost to the top ! I drained the excess off , and the bike seemed to run even better , just surprised to see the bike shipped that way , seeing as it would have been way over full even if the bike was cold , and at max lean angle .
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Xb9
Posted on Thursday, March 06, 2008 - 11:25 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

checking the oil is part of the dealer's PDI procedure, and the oil check procedure revision bulletin B070 was available to your dealer before March 1st. You may want to let them know they dropped the ball, I sure would.
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Thurstonbuell
Posted on Thursday, March 06, 2008 - 11:46 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Already did , and to the same guy who HANDED me the bulletin prior to taking delivery of the bike , if you can believe it !

I think that was the most disturbing part , that and the fact it seemed to be so overfilled from the factory even if the level would have been checked on the side stand .
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Fresnobuell
Posted on Thursday, March 06, 2008 - 11:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Thurston, mine was overfilled by about 1.25 to 1.5 quarts from the dealer/factory...shocking when the capcitity is 3 quarts.

And yes, mine too was WAY overfilled according to the dipstick even on the sidestand.

Just be glad that you found out the correct procedure before riding the bike. Us guys that put on quite a few miles before the bulletin came out have a reason to be irritated.

(Message edited by fresnobuell on March 06, 2008)
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Brad1445
Posted on Thursday, March 06, 2008 - 11:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I like when I get something for free.
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Blake
Posted on Friday, March 14, 2008 - 07:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

bump
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Blake
Posted on Monday, March 17, 2008 - 03:53 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Despite the official B-070 Service Bulletin Correction, the online owner's manual continues to display the WRONG procedure.

Someone at Buell please WAKE UP the person who is responsible for owner's manuals and tell them to go visit the web site people and fix this problem. If they won't do it, find a way to get it done your own self. Pitch a fit, throw stuff, curse, rant, rave, whatever it takes.

This is seriously embarrassing.
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Court
Posted on Monday, March 17, 2008 - 07:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It's not only embarrassing . . .it's potentially expensive. Imagine folks, based in fact or not, who have problems as a result of having 5 quarts of oil in the bike who, rightfully, explain they followed the factory procedures to the letter.

In this day and age it's very bad form.

Shipping prior to having rudimentary procedures and a service manual is a concern. Dealers NEED (and I'm not buying the "they have access to it on HDnet" ) to know how to handle this never been built before motorcycle.

Court
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Thurstonbuell
Posted on Thursday, March 27, 2008 - 02:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

BUMP !
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Blake
Posted on Tuesday, April 08, 2008 - 07:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Buell's online owner's manual remains in error.

I'd sure like to know who is deciding to allow this error to remain uncorrected.
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Fresnobuell
Posted on Tuesday, April 08, 2008 - 10:33 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Have the print manuals changed? I wonder if a new owner can chime in. If not, that's unforgivable IMO.
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Cutty72
Posted on Wednesday, April 09, 2008 - 12:28 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

My manual is ALMOST right.
The warm up procedure is correct, but it says to let idle, cool, and then check on it's side stand, NOT upright. That is the only difference.
I can't find a print date on the manual, but my 1125 is #1871, they had just gotten it in on the 24th of March. Build date is 3-08.
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Exnorton
Posted on Wednesday, April 09, 2008 - 01:23 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

how do you find he build date? mine is #273
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Cutty72
Posted on Wednesday, April 09, 2008 - 04:13 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

says it on the frame next to the VIN
Guessing yours would be SEP 07 or so.
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Blake
Posted on Thursday, April 10, 2008 - 02:38 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The Buell 1125R Online Owner's Manual oil check procedure is now correct!
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Zac4mac
Posted on Thursday, April 10, 2008 - 07:37 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Cool, maybe by Homecoming, they'll get their metric-SAE conversions right.
Service interval mileage is still wrong after 20k klicks.

I presume(dangerous) the ECM tells the right timing.

Coming up on 6k mile service, have a ways to go to find out...

Z
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Court
Posted on Thursday, April 10, 2008 - 09:17 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>Cool, maybe by Homecoming, they'll get their metric-SAE conversions right.

  • Who have you told?
  • What is wrong?
  • Send me the proposed corrections and it will be done promptly


If you see something wrong . . . DO SOMETHING ABOUT IT.

Great motto.

: )
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Zac4mac
Posted on Thursday, April 10, 2008 - 09:27 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Since day one of the release of the Owner's Manual digitally, I've told Customer Service several times, along with the Oil-Check.

The intervals for service are right(in kilometers) in both the Owner's Manual and the 2 versions of Service Manual Rough Draft I've seen.
Rough Draft also has correct Mile intervals.

Owner's Manual is wrong for miles after 12k mile interval.
Next check should be 18k and change, instead of 24k+.
All the following mile intervals are high by 6k miles.

This was discussed, here, ad nauseum in November or December.

Z
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Brad1445
Posted on Thursday, April 10, 2008 - 09:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I don't think the responsibility lies with the owners. I think Buell would be best served to "DO SOMETHING ABOUT IT."

If we wait for for owners there will be dozens of revisions. If Buell slows down and goes point by point and has the appropriate manager sign off on one single revised version it should have accountability and accuracy.

If someone has a question and calls Buell Customer Service they should not be put on hold while they call up a different customer and ask for advise.

This is not Buell bashing. The situation is what it is. I would think this is sound advise. The bike was rushed to market, it's obvious. Get it right on the second edition and be done with it. I'm speaking about Buell, not the owners. Build my confidence to speed up purchases like mine and others future owners through confidence.

Maybe I read your post incorrectly Court but it looks like a memo to an employee.
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Blake
Posted on Thursday, April 10, 2008 - 03:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I strongly disagree. Rather than the bike being "rushed to market", much more likely is that the documentation did not receive the priority attention needed, an easy oversight to let slip unaddressed until time becomes too short and not an uncommon situation in any major commercial equipment development effort, especially for a small operation with very limited resources.

Reacting with negativity to a positive development, however tardy it may be, is... well, strange and unhelpful.

When a mule begins to pull as desired, you don't then commence beating the poor beast for taking so long to do so. You offer encouragement and positive reinforcement, yes along with further positive admonitions to continue to giterdone! Yes?
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Court
Posted on Thursday, April 10, 2008 - 05:23 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>I think Buell would be best served to "DO SOMETHING ABOUT IT."

Actually Buell DID do something, they crated a pipeline to get input from owners, dealers and other sources to the right folks without the traditional delays.

It was VERY COOL that during the early days the 1125R was on the website (bear in mind that the data you see there has gone through many hands) that the folks at Buell were so open to receiving "bug lists", researching them and correcting them.

Very cool indeed. To have someone on Badweb notice something and process that gets in changed in 24-48 hours.

It's not a perfect system, it's an improving one.

The 1125R, regardless of urban lore, was not "rushed to market". There have been some bugs in the supply line, service manual and communication.

It's nice to know there are good folks at work on these things and they, like us, are true enthusiasts at heart.
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