| Author | Message | ||
     T9r |
Take advantage of the Lemon Law. There is a reason it is out there. It happens to all brands, probably mostly American but it still happens. It is discouraging that they've not resolved your problems with the XB. Go OLD SCHOOL tube frame. I just started to break my XB9R in at 15,000 mi when the oil pump drive gear failed. So now I'm onto an XB12R. Buy an extra Buell for parts. Any yes I have had to do that with other foreign bikes I've owned. | ||
| Skyguy |
T9r, I looked into the lemon law. By the time my bike started to have massive repeat issues it was to late to make use of it. Sure wish I had a two year instead of a one year warranty.................. | ||
| Sub65chris |
out of curiosity what is the lemon law and what are the limitations ? ( just wondering )  | ||
| Skyguy |
Sub65, To my knowlage this is only good for California. Although I am sure other States have something similar. 1793.22. (a) This section shall be known and may be cited as the Tanner Consumer Protection Act. (b) It shall be presumed that a reasonable number of attempts have been made to conform a new motor vehicle to the applicable express warranties if, within 18 months from delivery to the buyer or 18,000 miles on the odometer of the vehicle, whichever occurs first, one or more of the following occurs: (1) The same nonconformity results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven and the nonconformity has been subject to repair two or more times by the manufacturer or its agents, and the buyer or lessee has at least once directly notified the manufacturer of the need for the repair of the nonconformity. (2) The same nonconformity has been subject to repair four or more times by the manufacturer or its agents and the buyer has at least once directly notified the manufacturer of the need for the repair of the nonconformity. (3) The vehicle is out of service by reason of repair of nonconformities by the manufacturer or its agents for a cumulative total of more than 30 calendar days since delivery of the vehicle to the buyer. The 30-day limit shall be extended only if repairs cannot be performed due to conditions beyond the control of the manufacturer or its agents. The buyer shall be required to directly notify the manufacturer pursuant to paragraphs (1) and (2) only if the manufacturer has clearly and conspicuously disclosed to the buyer, with the warranty or the owner's manual, the provisions of this section and that of subdivision (d) of Section 1793.2, including the requirement that the buyer must notify the manufacturer directly pursuant to paragraphs (1) and (2). The notification, if required, shall be sent to the address, if any, specified clearly and conspicuously by the manufacturer in the warranty or owner's manual. This presumption shall be a rebuttable presumption affecting the burden of proof, and it may be asserted by the buyer in any civil action, including an action in small claims court, or other formal or informal proceeding. (c) If a qualified third-party dispute resolution process exists, and the buyer receives timely notification in writing of the availability of that qualified third-party dispute resolution process with a description of its operation and effect, the presumption in subdivision (b) may not be asserted by the buyer until after the buyer has initially resorted to the qualified third-party dispute resolution process as required in subdivision (d). Notification of the availability of the qualified third-party dispute resolution process is not timely if the buyer suffers any prejudice resulting from any delay in giving the notification. If a qualified third-party dispute resolution process does not exist, or if the buyer is dissatisfied with that third-party decision, or if the manufacturer or its agent neglects to promptly fulfill the terms of the qualified third-party dispute resolution process decision after the decision is accepted by the buyer, the buyer may assert the presumption provided in subdivision (b) in an action to enforce the buyer's rights under subdivision (d) of Section 1793.2. The findings and decision of a qualified third-party dispute resolution process shall be admissible in evidence in the action without further foundation. Any period of limitation of actions under any federal or California laws with respect to any person shall be extended for a period equal to the number of days between the date a complaint is filed with a third-party dispute resolution process and the date of its decision or the date before which the manufacturer or its agent is required by the decision to fulfill its terms if the decision is accepted by the buyer, whichever occurs later. (d) A qualified third-party dispute resolution process shall be one that does all of the following: (1) Complies with the minimum requirements of the Federal Trade Commission for informal dispute settlement procedures as set forth in Part 703 of Title 16 of the Code of Federal Regulations, as those regulations read on January 1, 1987. (2) Renders decisions which are binding on the manufacturer if the buyer elects to accept the decision. (3) Prescribes a reasonable time, not to exceed 30 days after the decision is accepted by the buyer, within which the manufacturer or its agent must fulfill the terms of its decisions. (4) Provides arbitrators who are assigned to decide disputes with copies of, and instruction in, the provisions of the Federal Trade Commission's regulations in Part 703 of Title 16 of the Code of Federal Regulations as those regulations read on January 1, 1987, Division 2 (commencing with Section 2101) of the Commercial Code, and this chapter. (5) Requires the manufacturer, when the process orders, under the terms of this chapter, either that the nonconforming motor vehicle be replaced if the buyer consents to this remedy or that restitution be made to the buyer, to replace the motor vehicle or make restitution in accordance with paragraph (2) of subdivision (d) of Section 1793.2. (6) Provides, at the request of the arbitrator or a majority of the arbitration panel, for an inspection and written report on the condition of a nonconforming motor vehicle, at no cost to the buyer, by an automobile expert who is independent of the manufacturer. (7) Takes into account, in rendering decisions, all legal and equitable factors, including, but not limited to, the written warranty, the rights and remedies conferred in regulations of the Federal Trade Commission contained in Part 703 of Title 16 of the Code of Federal Regulations as those regulations read on January 1, 1987, Division 2 (commencing with Section 2101) of the Commercial Code, this chapter, and any other equitable considerations appropriate in the circumstances. Nothing in this chapter requires that, to be certified as a qualified third-party dispute resolution process pursuant to this section, decisions of the process must consider or provide remedies in the form of awards of punitive damages or multiple damages, under subdivision (c) of Section 1794, or of attorneys' fees under subdivision (d) of Section 1794, or of consequential damages other than as provided in subdivisions (a) and (b) of Section 1794, including, but not limited to, reasonable repair, towing, and rental car costs actually incurred by the buyer. (8) Requires that no arbitrator deciding a dispute may be a party to the dispute and that no other person, including an employee, agent, or dealer for the manufacturer, may be allowed to participate substantively in the merits of any dispute with the arbitrator unless the buyer is allowed to participate also. Nothing in this subdivision prohibits any member of an arbitration board from deciding a dispute. (9) Obtains and maintains certification by the Department of Consumer Affairs pursuant to Chapter 9 (commencing with Section 472) of Division 1 of the Business and Professions Code. (e) For the purposes of subdivision (d) of Section 1793.2 and this section, the following terms have the following meanings: (1) "Nonconformity" means a nonconformity which substantially impairs the use, value, or safety of the new motor vehicle to the buyer or lessee. (2) "New motor vehicle" means a new motor vehicle that is bought or used primarily for personal, family, or household purposes. "New motor vehicle" also means a new motor vehicle with a gross vehicle weight under 10,000 pounds that is bought or used primarily for business purposes by a person, including a partnership, limited liability company, corporation, association, or any other legal entity, to which not more than five motor vehicles are registered in this state. "New motor vehicle" includes the chassis, chassis cab, and that portion of a motor home devoted to its propulsion, but does not include any portion designed, used, or maintained primarily for human habitation, a dealer-owned vehicle and a "demonstrator" or other motor vehicle sold with a manufacturer's new car warranty but does not include a motorcycle or a motor vehicle which is not registered under the Vehicle Code because it is to be operated or used exclusively off the highways. A demonstrator is a vehicle assigned by a dealer for the purpose of demonstrating qualities and characteristics common to vehicles of the same or similar model and type. (3) "Motor home" means a vehicular unit built on, or permanently attached to, a self-propelled motor vehicle chassis, chassis cab, or van, which becomes an integral part of the completed vehicle, designed for human habitation for recreational or emergency occupancy. (f) (1) Except as provided in paragraph (2), no person shall sell, either at wholesale or retail, lease, or transfer a motor vehicle transferred by a buyer or lessee to a manufacturer pursuant to paragraph (2) of subdivision (d) of Section 1793.2 or a similar statute of any other state, unless the nature of the nonconformity experienced by the original buyer or lessee is clearly and conspicuously disclosed to the prospective buyer, lessee, or transferee, the nonconformity is corrected, and the manufacturer warrants to the new buyer, lessee, or transferee in writing for a period of one year that the motor vehicle is free of that nonconformity. (2) Except for the requirement that the nature of the nonconformity be disclosed to the transferee, paragraph (1) does not apply to the transfer of a motor vehicle to an educational institution if the purpose of the transfer is to make the motor vehicle available for use in automotive repair courses. (Amended Sec. 1, Ch. 679, Stats. 2000. Effective January 1, 2001.) | ||
| Sub65chris |
english please , i dont speak legalese. | ||
| Skyguy |
Sorry Sub I cant translate that stuff either. My breakdown of it is that if you buy a POS and go to huge efforts getting it right inside the warranty period it can be returned to the dealer. Sadly all of my problems began right out of warranty. | ||
| Sub65chris |
OK so here goes , due to the guidance and help recieved from you here at badweb and customer support i am gaining my confidence back . The dealer was troubleshooting yesterday and this morning and they found 1) a pinched wire around the area of the battery . 2) a 4 pin connector coming from the stator was melted and was not making a good conection (sound farmiliar  ) 3) they reassembled the bike and started it up , but the bike was not charging , they disassembled and checked the repaired 4 pin connector ond now it has been charging correctly for the past 12 - 18 hours. what is coming to mind is that i checked the connector after i got the bike back the second time and it looked good .i saw pictures of a fryed one and this one was clean and connected correctly. the tech is concerned about giving the bike back to me today due to the one time right after assembly where it didnt charge correctly. this is good because they are concerned about the bike being fixed for good. now with all that said how do i tell when a voltage regulator is going to die on me , or am i barking up the wrong tree ? on the same note , say the bike is fixed (yeeeahhh) what more preventitive steps can i take to help avoid these situations in the future ? still a little gunshy on taking this bike on long trips but hopefully this is it .i will keep you all posted . | ||
| Reepicheep |
Henrik had a nice little voltmeter LED setup on his S2 that was bright enough to distract me while riding 100 feet behind him... which was especially bad, as at the time his brake light didn't go on unless he hit the rear brake. I was thinking to myself... *man* that guy is smooth, he never touched the brakes!  That would point out stator and regulator problems very quickly. And blinking lights are cool (Message edited by reepicheep on October 11, 2006) | ||
| Sub65chris |
where can i get one ? will installing it cause problems with the wiring harness? | ||
| Sub65chris |
ok found the voltmeter led on americansportbike.com for like 30 bucks . i get paid friday and will order the same day. cool , thats why i like it here  | ||
| James996 |
Chris I just got off the phone w/ my dealer. They fixed the bike turns out to be another bad v/r. I'm going to install the same led voltage meter you. I hope I dont breakdown again. | ||
| Sub65chris |
James996 - 2) a 4 pin connector coming from the stator was melted and was not making a good conection (sound farmiliar) make sure they check this connector because mine looked good from the outside but it was toasted on the inside. | ||
| Ft_bstrd |
make sure they check this connector because mine looked good from the outside but it was toasted on the inside. Isn't that how you know your marshmallow is done? | ||
| Sub65chris |
something like that with the marshmallows . i like mine burned to a crisp!  | ||
| Ft_bstrd |
Like eating marshmallows dipped in toner. Yech! | ||
| James996 |
Chris this connector your talking about where is it located? Can the conector be cut off and the wires soidered together? Thanks James | ||
| Sub65chris |
James996- the connector is on the right side of the bike under/behind the pulley cover. as for soldering the wires i think buell had a good reason for putting a connector there. Now for the crappy part of my day. i went down to lancaster this morning to pick my bike up and it was not fixed. the connector was replaced but they found that the front isolator was bad and they just ordered it today!, also when they went to start up my bike it would not start . the service maneger said they turned the key on and off about 4 or 5 times and then it worked . he was concerned that the ignition might be contributing to the battery draining problem. so to recap -2 voltage regulators -2 new batteries -1 blown connector -1 pinched wire -1 (bad?) ignition switch -8 1 1\2 hour trips to the dealership with the bike still not fixed . Im not trying to be negative because the dealership wants to help and they are doing their job ,AND THEY HAVE NOT ASKED FOR ONE RED CENT!!!!!!i wanted to make that clear ,all of this has been covered under warrenty including the batteries ( they gave me them for free) .I am just getting frustrated because i still dont have my bike back and there seems to be more and more wrong every time i go down there. Im glad they are fixing it but come on  I just want to ride the bike while i have awesome roads less than an hour away.the parts that they ordered are going to get here monday meaning that the bike should be ready tuesday or wednesday( knock on wood ) . Now that that is over , I cant be that mad at all because the amount of support that all of you , customer support , and court has helped a great deal. THANK YOU i will keep you posted and hopefully i can let this thread fade away after this next week.  | ||
| Hkwan |
Yeah, keep us posted. good luck | ||
| Sub65chris |
well here is the deal . jot the bike back today !! the dealership delivered it and it runs great. The next thing is the tech services called them and said they want to replace the entire wiring harness . Ok . thats all for now. | ||
| Court |
That's a good thing. Now you are getting MORE attention than you wanted! I'll give you a call sometime, eager to hear details.  Court | ||
| Ft_bstrd |
Did you call your Senator?  | ||
| Sub65chris |
no politicians involved .... just court and customer service. | ||
| Court |
| ||
| Sub65chris |
just got back from a 100 mile ride to get used to teh baby again. I love my buell. There is a thread about the people on this site and it is very true, thanks all. The dealership delivered my bike to me (1 1\2 hour drive) free of charge .Then they are going to get the parts in and give me a donor bike to ride for the few days it will take to re wire the bike . they have been very helpfull. I will keep you posted. "I did not have sex with that woman....." nice! | ||
| Rocketman |
Were you faking it last night honey? No. I really was asleep. Honestly. Rocket | ||
| Court |
Mattias: Glad to have been of help. I'll give you a follow up call this weekend. Ride safely, Court | ||
| Tunes |
I love happy endings! Snif, snif, sob, sob... | ||
| Ft_bstrd |
I wonder what the difference is?  | ||
| Sub65chris |
I wonder what the difference is? what do you mean? | ||
| Ft_bstrd |
In your outcome and the outcome of others? |
