G oog le BadWeB | Login/out | Topics | Search | Custodians | Register | Edit Profile

Buell Forum » Quick Board Archives » Archive through January 25, 2008 » Pit Bull Paddock Stands « Previous Next »

Author Message
Top of pagePrevious messageNext messageBottom of page Link to this message

S1wmike
Posted on Tuesday, January 15, 2008 - 09:46 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
I'm just dropping my experience with Pit Bull at the IMS show in Washington D.C.

I left the show after being treated rudely by one of the Pit Bull employees when inquiring about buying a stand for my 998 Ducati. It pissed me off enough to contact Pit Bull by e-mail. as politely and accurately as possible just to inform them of their "customer service". To my surprise I was called by the owner of Pit Bull on the next day(Sunday1/13/2008), Not only did he listen to my concerns, he also went above the call of duty to make things right. As a result of the owners personal involvement I will always buy Pit Bull products.

Top of pagePrevious messageNext messageBottom of page Link to this message

Slaughter
Posted on Tuesday, January 15, 2008 - 09:51 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
I have ALWAYS had immediate response from Pit Bull.

They care greatly about their product and actually are a fairly small company who are feeling the effects of the Chinese and other "knock-offs" of their product. As you have found, they DO care and they DO respond.
Top of pagePrevious messageNext messageBottom of page Link to this message

Bcordb3
Posted on Tuesday, January 15, 2008 - 10:20 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
Pit Bull is unmatched with customer service.
Top of pagePrevious messageNext messageBottom of page Link to this message

Tx05xb12s
Posted on Tuesday, January 15, 2008 - 10:38 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
I've had good experiences too. I bought my front stand from a motorcycle dealership and they sent me the wrong pin. The dealership was inept at getting the problem rectified, so I contacted PitBull to see if I could buy one direct from them. I too got a call from the owner and he immediately mailed me the correct part free of charge even though I didn't buy my stand from them direct. Good people over there.
Top of pagePrevious messageNext messageBottom of page Link to this message

Beachbuell
Posted on Tuesday, January 15, 2008 - 01:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
Pit Bull customer service is top notch! I have dealt with them on several occasions and they rock!
Top of pagePrevious messageNext messageBottom of page Link to this message

Kuuud
Posted on Tuesday, January 15, 2008 - 02:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
That's what CS is all about! I've got 3 PB stands and wouldn't buy any other. Made in the USA too !!!!!

Another great American product is MagLite. I had some batteries leak inside one and couldn't get the end cap off. Duracell and Eveready say they will replace any product damaged by their batteries, but I couldn't determine the brand. I called Mag. They asked me to send it in. I got a new Lite in return...FREE!

I've since bought at least a dozen for myself and for gifts.
Top of pagePrevious messageNext messageBottom of page Link to this message

4cammer
Posted on Tuesday, January 15, 2008 - 11:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
.....waiting for the T-Rex cheerleaders to chime in.
Top of pagePrevious messageNext messageBottom of page Link to this message

Rellim51
Posted on Wednesday, January 16, 2008 - 11:35 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
Who said anything about T-REX? You seem to take every chance to bash them. What's your beef with T-Rex or their customers?
Top of pagePrevious messageNext messageBottom of page Link to this message

4cammer
Posted on Thursday, January 17, 2008 - 10:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
"Who said anything about T-REX? You seem to take every chance to bash them. What's your beef with T-Rex or their customers?"

You are right, I should mind my own business. I just like to support small companies that make excellent made in the USA products.
Top of pagePrevious messageNext messageBottom of page Link to this message

Rellim51
Posted on Thursday, January 17, 2008 - 10:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)
That's funny, that description fits T-Rex also. You did know they are made in the USA also didn't you?
« Previous Next »

Add Your Message Here
Post:
Bold text Italics Underline Create a hyperlink Insert a clipart image

Username: Posting Information:
This is a private posting area. Only registered users and custodians may post messages here.
Password:
Options: Post as "Anonymous" (Valid reason required. Abusers will be exposed. If unsure, ask.)
Enable HTML code in message
Automatically activate URLs in message
Action:

Topics | Last Day | Tree View | Search | User List | Help/Instructions | Rules | Program Credits Administration