| Author | Message | ||
     Speeder |
Hope y'all can help, Few months back I bought a City Cross. I love the bike but as of late have been having tons of problems with it. First a fouled spark plug after sitting in my garage overnight. NOW after a fix and three hours later my poor buell refused to shift into fourth gear. Again back in the shop and still awaiting diagnosis. Can anyone help me?? | ||
| Jksales |
I need some info on a new Buell i just bought. Is it normal for it to run so hot that its almost unbearable to ride and what are my options to help cool it down ? Any advise would be great!} | ||
| Reepicheep |
JK... customer service won't hang out here. Well, they won't admit it anyway. But we can help! Which Buell ya got? What do you mean by hot, the frame? Where the fan blows out? Ambient heat from the motor? | ||
| Diablobrian |
Let's see, this is a lot different than most of the posts on this thread. If you're looking for negativity....move along, nothing to see here. I had a mishap on the way to the factory during homecoming and the bezel broke on my low beam causing the lens to fall out. Before I got 50' into the parking lot a BMC employee comes along and asks what happened, and offers to "see what he can do". A while later he finds me and asks where I parked my bike. I pointed it out and he tells me he has what I need and he will bring it over to my bike in a few minutes. I started stripping my fairing off of the bike, and he comes back with the low beam housing attached to the bracket behind it, with tip-over switch and turn signal relay. I asked what it was going to cost me. He simply said "fix your bike". I was happily surprised, and more impressed than ever with the Buell "Family". This was a large part of what made my homecoming what it was. As I've said before, You do NOT meet the nicest people on a Honda. Buell has a lock on that honor. | ||
| Tiggirl |
Tiggirl Rating: N/A Votes: 0 (Vote!) Posted on Saturday, August 19, 2006 - 05:37 pm: Be AWARE! Be CAREFUL! Check Your FRONT ENDS NOW! My son bought a new XB12R on Saturday (8-11-06) from the Manchester NH dealership with plans to ride from NH to Texas (home) BUT the fork seals blew in a curve and he went down. The dealership in Tennessee (nearest one to the accident location) has admitted that the fork seals were bad, but refuse to take care of the rest of the damage to the bike. Needless to say, I am absolutely LIVID that Buell would so blatantly put my son's life in danger and then add insult to injury, act like the accident was his fault AFTER ADMITTING that the seals were bad. I will be feeding this story to the press - just as much as I can, and since I am a member of the media, I plan on plastering it EVERYWHERE! Buyer BEWARE! Your life is in grave danger and HD/Buell doesn't give a (insert expletive)! How dare HD/Buell treat my son's life as so much fodder. | ||
| Hans |
Insert here Rocketman`s message: http://www.badweatherbikers.com/buell/messages/8/8.html?1156026086#POST723764 Hans | ||
| Asdf |
She also posted in this Thread: http://www.badweatherbikers.com/buell/messages/3842/221356.html?1156083568 | ||
| Lorazepam |
I have blown fork seals in the past, but never two at once. I bet the fork seals, (if they really did go at the same time) are matched with a really bent front wheel. No fork seal can take hitting a huge pothole at speed, and the possibility of both blowing at the same time is about the same as the Cleveland Browns making the super bowl this year. Even having a fork seal blowing completely out once, I was able to ride home and repair it with no damage. "Yeah mom, the fork seals blew, that is why I rear ended that truck, yeah that is the ticket" She had better get a copy of the accident report, and make sure what she claims is true. If I owned Buell and she started spewing this nonsense, I would sue her into the poor house. | ||
| Nutsnbolt |
I have what I believe to be a warped Rotor (05 XB9R with 3900 miles) The warranty runs out in march, and I was wondering, as well as the service mgr, is the Rotor covered under warranty. It has only been used under normal operating conditions. I don't race, do track days or any of that junk. In the warranty, he was telling me that under the "what's not covered" section is a part that says "brakes" He's not sure if that means including the Rotor or just brake pads. It doesn't specify. Any help would be greatly appreciated. Thanks Mark | ||
| Bad_karma |
It would be nice to have an online parts store to buy oem parts via part numbers from our parts book. | ||
| Ironhead1977 |
Go to www.chicagoharley.com and click on online parts catalog. Shipping is reasonable to plus you normally get a discount. | ||
| Buellnick |
Eric, Most HD dealers aren't doing your superb product any justice... Factory Direct ONLINE PARTS would revolutionize how Buell takes care of its customers... We're in the 21st Century and I have to wait 10 days for a speed sensor!$#! | ||
| Panhead_dan |
I have had no less than two experiences with Buell Customer Service. One was very recently. In every case I later realized that as soon as I hung up the phone, things had commenced to happening. Big, powerful things. Stuff got done correctly and immediately. In every case the problems I had were resolved well above my expectations and created a feeling of pride within me as an owner of the finest example of motorcycle technology on the planet. The product and customer support combine to make a package that is very satisfying to me. So much so that I really enjoy telling other riders about these experiences. I have noticed some envy from a couple of them and this just fuels up my feelings even more. If there was some way to thank the folks at CS, I would do so in a heartbeat. Until then all I can do is post here for several thousand enthusiasts to read. Thank you Buell! Dan Kenshol '06 Ulysses in Oregon | ||
| Court |
Buell is cool . . you posted at 11:02, the entire CS team from execs to foot soldiers, knew at 11:17. Cool stuff. | ||
| Panhead_dan |
"Buell is cool." Now there's an understatement! Knowing that they got my message has actually made me somewhat emotional. There is no other product of any kind on this earth like BUELL. | ||
| Court |
Tell ya a secret . . . sometimes I even surreptitiously arrange for posts like that to get taped to the door of the restrooms in the plant . . . folks who've worked their asses off in development, testing and building the best they can really enjoy a dose of that. Sometimes the internet presents the message that their work is not appreciated. Thanks again for the kind words. | ||
| Court |
. . . and was shared with the entire team today at 12:24PM .. and communicated to you at 12:33pm. Go . . . find me another such motorcycle company.  | ||
| Mainstreamer |
Got a little story to tell about Yamaha customer service. Got a letter in the mail last week from Yami offering to replace the ECU on my FJR free of charge as a 'customer satisfaction' service. Seems riders at altitude were experiencing surging at constant throttle. ECU only did a re-calc if throttle was open more then 1/4. New ECU will correct that problem. Optional service free of charge. Customer Service doesn't get any better then this!!!  When can I expect Buell to do the same for '06 & '07 Uly riders. It seems the '08's have added deflectors to help with heat management. Come on Buell step up to the plate on this one, I know you can provide the same level of customer service as Yamaha.  | ||
| Crusty |
When can I expect Buell to do the same for '06 & '07 Uly riders. My '06 Uly doesn't surge at constant throttle. Maybe you need to have your TPS reset. | ||
| Mainstreamer |
Crusty, my question is in regards to a change made to '08's that is reported to help reduce the heat on the riders leg. Two deflectors were added under the seat. Wouldn't it be nice if BMC made those deflectors available to us at no cost? No surging here, just a very sensitive throttle at low speed in first gear. Hope to get a little help here by installing the heated grip kit with '08 throttle cam profile. '08 throttle cam profile was changed, suppose to slow throttle opening at initial roll on. Perhaps they could also make the new throttle cams available at no charge. FAT CHANCE!!!! | ||
| Court |
>>>>When can I expect Buell to do the same Actually . . . Buell kinda pioneered that concept (don't know that they were the first, but they jumped in . . in a huge way) in 1999 when they did a upgrade/improvement on about every bike they'd ever made. There had been improvements in shocks and other systems and rather than sort out what got what Buell brought about everything up to date. They took a lot of crap for it and it won't happen again but it was the right thing to do. | ||
| Mainstreamer |
Court, perhaps it's time for BMC to give it another go. Sounds like the right thing to do doesn't it? Head light issue present a major safety concern doesn't it? (I suspect light output degrades to a point where it does not meet government requirements.) In my view the heat issue also presents a safety issue if it detracts from the riders ability to focus on the ride. Wasn't in 2001 when they held all bikes at the dealer until issues were corrected? BMC can do better, they need to step up now! | ||
| Trackdad |
Could someone give me an email for the marketing dept? Have a idea for them! | ||
| Court |
>>>>Could someone give me an email for the marketing dept? Have a idea for them! Good luck. Marketing folks are scared to death of "ideas". It's a long story . . . but be ready to send them a written letter first (get it notarized and witnessed) that this is NOT your idea and that you, not now . . not back then and never shall. . claim any interest in it. They are NOT being overly dramatic. They learned the hard way. I, about twice a year, have folks sending me "ideas" . . . and still laugh about the guy at an IMS show in 1996 who wanted to talk "in general terms" and we were less than 2 minutes into the conversation when he pulled a CAD drawing from his pocket. The best thing to do . . . silly as it seems . . is to splatter it all over internet sites. On the other hand . . if you DO have something of value, be sure to claim and protect your rights. In the meantime . . plop it in the U.S. Mail to: Harley-Davidson, Inc. ATTN: Marketing Department 3700 Juneau Avenue Milwaukee, WI 53102 | ||
| Rainman |
Re: The fork seal momma a little higher up, I rode an 82 Gold Wing Aspencade (900 pounds) nearly everyday for 15 years with one or both seals always in need of replacement (turned out to be a small burr on the fork leg that kept ripping 'em open) and I never wrecked up, even at illegal speed. Tell me Gurus of Go, can bad fork seals make you crash in a curve or is it like the guy who lays down his bike to avoid hitting a truck? | ||
| Trackdad |
Court, Thanks for the help! As a safety engineer and part-time inventor/designer, I've always tried promoting my programs with gimmicks and most times they work very well. Tough part of this is I'd like to add the Buell logo to it but really would like permission first. Is there a process for that? Don't want to tick anyone off!! | ||
| Court |
There is a long, ugly process for complying with the "Official Graphic Presentation Standards". As one licensed Safety Professional to another . . . . tangling, I'd suggest, with the marketing folks will be the most dangerous thing you do and make the CSP test look easy in comparison. If you need held writing a work plan and Job Hazard Analysis . . . . let me know. | ||
| Trackdad |
Not many of us around anymore...most have gone on to being lawyers! My latest fad in safety is ergonomics, HazMat and disaster response, just call me IC. Now we do have to meet!!! | ||
| Court |
Frankly . . in New York City my Site Safety Manager (which was the toughest of the 7 Safety Licenses I hold) is becoming more valuable all the time. The fact that Perini had their 6th fatal yesterday in that wild west called Las Vegas and the couple of folks who've fallen from skyscrapers there is a resurgence in safety. The last project I served as Safety Director on was a $1.3B power plant under Shaw and they were rigid . . . "if the safety guy leaves the site, all 800 folks can sit and wait till he gets back". The amazing one of the guy who, a couple of weeks ago, fell something like 47 stories off a scaffolding and lived! We had a worker fall 30 stories on Monday and a scaffold collapse on Tuesday (We meaning in NYC) Interesting business in NYC. | ||
| Trackdad |
I agree! We have had a few fatals from construction activities here over the years but the recent effort by AALAC has threatened our most valued resource, "Money"! And if AALAC removes our research accreditation our institution may loose 100M or more. AALAC is primarily focused on animal care and treatment but they also enforce OSHA ERTK standards as well for the staff. Those that were entrusted to meet these standards are now somewhere else and of course its our problem now. By the way sounds like Abe is still working on my sons internship at Buell! Hope it works out for him. Greg |
