| Author | Message | ||
     Xl1200r |
It was financed through Harley. Not sure what pull that has, except that I'm required to "perfect" the loan by getting the registered, the title transferred and inspected (bought in NH, live in NY). I *could* refuse to register and title the bike in my name, and the bank wouldn't give the dealership the check for it. Here's my main concern at this point - more than once, I was told this bike came with a 30-day warranty, and by more than one person. Looking through my paperwork, it looks like I bought the bike "as is", and all repairs and costs are my responsibility and not theirs. STILL waiting to hear back from them. | ||
| F_skinner |
Xl1200r, I think you are looking at a grand in repairs if done by the dealer. I hate to see this happen. Checking it out twice must mean walking by it. That is a poor dealership and I am betting they will not be around much longer. The good news is all that is wrong with it can be repaired easy. If you decide to keep it let us know and we will walk you through it. I am betting the rear isolators are gone and one or three dog bones are bent as well. In addition to needing neck bearings. Frank | ||
| Xl1200r |
Why do you assume rear isolators and neck bearings? The two front dog bones I can see look straight. And maybe someone can tell me this - when I first started the bike, it seemed to vibrate a lot at idle. About halfway through the trip, I noticed things seems a lot smoother. Any reason for this? (Message edited by xl1200r on October 31, 2009) | ||
| Xl1200r |
BTW - I'm trying REALLY hard not to disclose who this dealer is and keep things at least sort of professional. First call was 9:40am this morning, at 4:30 and two more calls to try and talk to someone I've gotten nowhere. (Message edited by xl1200r on October 31, 2009) | ||
| F_skinner |
Because it sounds like the bike was not taken care of. Maybe the oil and simple stuff was attended to but the rear isolators while they may look good I bet they are the original isolators. Neck Bearings: My go out around 10 to 13K. You will feel a little click when stopping then on the highway the bike will shimmy somewhat. Frank | ||
| Brinnutz |
Damn, now that I look at it...It is missing the head bolt...damn.  | ||
| Xl1200r |
I thought the rear isos on a 2002 tuber were pretty much good to go? As for the neck bearings - I just wanted to make sure this wasn't something front iso-related. I agree - some of the tuber-specific maintenance issues were overlooked. Let's hope this isn't a gremlin bike as I bought it with intentions of going cross-country with it. I'd REALLY like to keep it - other than the mechanical issues, the bike is exactly what I was looking for. If them just taking it back is the best route to go then so be it, but I'd like nothing more than to just have it all fixed. BTW - I did finally get a hold of my salesperson and explained the issues. When I mentioned the saddlebag, she was a little "so what" on the phone, and to be honest I can't blame her. If that was the only thing I found I wouldn't have even called. When I mentioned the fender/tire issue, she didn't really say anything. Then I told her about the front isolator and her response was, "Are you kidding me?" (as in - I can't believe it's bad after having them check it). She seemed to feel embarrassed and somewhat personally responsible, and told me she would be getting the service manager involved in this and that I'd hear from her before she went home for the night. Crossing my fingers that we can come to a resolution that makes us all happy. | ||
| Xl1200r |
Brinnutz - good catch. Not that it should matter, but with that photo I can prove it left the dealership in that state, despite being checked out. | ||
| Jramsey |
Good eye Wilson, Mark needs to have the so called tech who checked the bike out look at the picture. | ||
| Brinnutz |
Yeah, I wish we could have gotten higher resolution pics, then it would have stood out better. Sorry we didn't catch it man. | ||
| Jramsey |
Mark, tubers that are over loaded and or ridden hard seem to be the ones that give the most Iso problems. The Iso's being made of rubber have a finite life span even if sitting on a shelf. Any chance of getting ahold of the previous owner to check the history. | ||
| Xl1200r |
Previous owner was the original owner - older guy (62 years old), and I have his name and address from the title. Not sure if how it was used really matters at this point - what's broke is broke, you know? | ||
| Xl1200r |
BTW - it does have the Race ECM and the race air filter in the stock air cleaner with some parts removed it looks. I can't for the life of me figure out how air gets into that stock airbox. | ||
| F_skinner |
Xl1200r, search the archives for information on how to fix the bags. I think Don Casto had a neat way to do it. From what I understand this is a common thing with the S3T bags. It is better than having S2 bags that open up, dumping all your stuff on the Interstate, heading into Milwaukee, during rush hour, 2 miles from your destination. | ||
| 5liter |
The dealer was a POS for scamming you on the bike. All the stuff can be fixed, but they put the bone to you. | ||
| Xl1200r |
Xl1200r, search the archives for information on how to fix the bags. I think Don Casto had a neat way to do it. From what I understand this is a common thing with the S3T bags. I can't find anything from Don Casto - the only article I come across is Al's fiberglass method - is this the same thing? | ||
| F_skinner |
It may be... Don is on the process of moving but I will see if I can find it. Come to think about it, it may not be on this site. | ||
| F_skinner |
http://www.doncasto.net/DonCastosS2ConventionalWis dom.html The S3 links are broke!!! Don may have stopped hosting it. You can email Don and I am sure he has the info. Give him time because he is moving from Colorado to the West coast and last I heard he was stuck in WY with a lot of snow. Frank | ||
| Essmjay |
I repaired my s3 bags with fiberglass. Not very difficult unless you have never worked with fiberglass. Any boating supply shop will have the materials. You just remove the hardware and laminate the inside of the back. Use a non-woven matting and keep it thin. You can color the resin black, or use a black gelcoat for the last coat. If you have never glassed before, ask someone local to show you how and practice on some scrap wood. Shane | ||
| Xl1200r |
Done plenty of glassing, so not worried about that. Al's instructions say to use the woven cloth as opposed to the random mat - I don't think either would really matter, but I'm sure the mat would be able to lay more uniformly in the valleys. I'll shoot Don an e-mail. Still waiting to hear from the dealer. I was told I would hear back from the salesperson before she left for the night last night - no dice. I just want to ride the thing! | ||
| Xl1200r |
I'm really losing my ••••••• patience with this dealer. First phone call went in at 9:40am yesterday morning. Aside from briefly explaining the issues to the salesperson, I still have not had any meaningful discussion with anyone in regards on how to get this thing fixed up. Meanwhile, it's a beautiful day out and I can't enjoy the new bike. EDIT: Just heard back from them. Something about the Service manager not being in until tomorrow, but I'm told they want to come all 200 miles to my house to pick the bike up and fix it and deliver it back for me. I'm not budging on the front isolator and front head mount, as I'm sure it toast by this point. I'm not budging on them replacing the rear fender and fitting a tire of the correct size. I'm willing to budge on the saddlebag because I don't expect them to really do anything about it, I don't expect them to be able to do anything about it, and it would just be easier for them to throw me $100 for the trouble and let me fix it myself (since I'll reinforce both of them anyways to prevent any further cracks). (Message edited by xl1200r on November 01, 2009) | ||
| Jasonl |
I'd investigate what is the grace period for returning a used vehicle to a dealership. They may be attempting to run out the clock if you have a 3 day grace period. I would investigate this now. | ||
| Xl1200r |
I don't want to return it, I just want it fixed. | ||
| F_skinner |
Xl1200r, I do not know if I would want them working on it. I think it is the Service Managers responsibility to make sure it was ok and he or she obviously did not do it. They might have a grudge. It seems to me, from what you have posted, they are not very responsive to their customers. If they price it out and give you the funds just turn it around and get a board sponsor to order your parts. I may have a head mount from a S1W that I think will work. There are some threads on which headbolts to use and the isolators can be ordered from American Sportbike. I have read many threads about a shop removing the bolts without taking the heads off the bike. It might be worth trying that. Good Luck, Frank | ||
| Xl1200r |
I'm not really going to have a choice in them working on it. They WILL be replacing the isolator. They WILL be replacing the head mount, and I will mark it and require them to return the old part to me. I will also ask for the bolt that's in the head. I don't really want them working on it, either, so I will have to babysit them instead. | ||
| Xl1200r |
They told me they wouldn't be able to get my bike until January. They understand that's not reasonable, so they're having me get an estimate from my local dealer here, who I have no problem with working on this bike. Things are moving along. | ||
| Brinnutz |
Tell the new shop that a new head is in order...I wouldn't take a helicoiled job from a dealer so make sure you're getting a new head. My two cents. | ||
| Brinnutz |
Ih, and glad you finally got it started...Were the pictures the straw that broke the back or what? | ||
| Xl1200r |
I told them the pictures they sent me showed the broken bolt, but they were ready to offer this even before I said that. Good thing I just called back to confirm a couple things - apparently someone from the service department is claiming that I went back into the service area and was showed the rear tire was wrong size and I knew about it. This place is crazy. | ||
| Xl1200r |
Tell the new shop that a new head is in order...I wouldn't take a helicoiled job from a dealer so make sure you're getting a new head. I wouldn't take helicoiled, either. I think they'll be able to get the bolt out, enough folks have done it on here before. My dealer is picking the bike up today, so they can look at it and let me know what they think. |
