| Author | Message | ||
     Ratbuell |
OK, admittedly, I'm old. And cranky. And a bit intolerant sometimes. But, this takes the cake. I have a new job as a service advisor at a local dealership, and I have a customer right now in my waiting room. Walk-in. Busy day, 2 techs out, line of cars already here, wants an oil change and "diagnose a/c condition". Cranky with me because we're busy and she didn't have an appointment. But the worst part? Her toddler apparently shit herself at some point in the car on the way over here, and she hasn't even ASKED about "where can I change her?". My waiting room has a CLOUD over it now.  Am I out of line here? | ||
| Big_island_rider |
Not at all. She need to get the "little shit" out of your dealership and make an appointment for when she is in a better mood. I also had a rude encounter this morning. I direct traffic at our local elementary/middle school in the mornings at the student drop off in front of the school. Had some "lady" flip me off for asking her to wait to allow another car merge. Then she drove away and I ran after her and got her license plate number. Showed it to the principle and they will have a talk with the "lady". If they do not have the plate on file I will take a picture of her or her child and show it to the school when they come back the next time. | ||
| Mtjm2 |
It’s not just you Rat ! It seems to me and my wife , that people in general are expecting things to happen as fast as they do on they’re phone or computer ! And sadly pay more attention to the device than the little heads while demanding attention them selves What makes us even madder is going to a show our concert and dealing with the same ass hats . Went to see Chris Stapleton , crowd sucked ! Went to see Iron Madden and the crowd was great ! One just rude with watching it through they’re phones and stepping over people to get the best view. The other , just getting into the show ! | ||
| Pwnzor |
Last time I went to Cirque du Soleil, we grabbed tickets at the last minute and we were about 10th row. The ushers at this venue continued to allow late arrivals to just stream into the place and stepping over people through the entire first act! Never, ever again will I sit any farther back than row 1 or 2. Sheeeeshhh | ||
| Ratbuell |
Yeah, I had a show Saturday night and had people telling me "put your device down and enjoy the show!" Me: "um...well...I would, but I'm actually RUNNING the show right now!" (I run my concerts from my iPad - a 32 channel mixing console with full processing, FX, EQ, gates, compressors, delays...right there on the tablet) Much confusion ensued, as people tried to grasp the concept... | ||
| Rick_a |
I've been in retail too long. When people get huffy I try not to change my demeanor. Usually they'll apologize once they get over themselves. One of my favorite things to do in a gun shop was that whenever someone complained about the price of a new and hard to get gun being too high (they'd usually be near retail until we could get them in quantity), I'd sell it to somebody else at that price in front of them. All it takes is asking nice, and I help out. There was always the, "I'VE BEEN WAITING HERE AN HOUR," people. "No, sir...you've been here for about ten minutes. Please wait your turn." Or the "I'VE SPENT 10K HERE AND DESERVE SPECIAL TREATMENT." "Sir, you've made a total of $500 of purchases over the past decade, though we appreciate your continued patronage..." I worked at a motorcycle dealership as a service writer near a rather run down part of town...the number of people wanting free repairs for something they didn't want fixed at the time was astounding. "Of we didn't fix it, you only paid for a tire change and you refused the repair!" The management would accommodate such ridiculous requests if it ever got to them. It was infuriating. They got sold out soon enough. They wanted to rely on the service department for profits while giving away half the work. | ||
| Ratbuell |
That's why I moved from 15 years of sales (motorcycles, RVs, motorcycles, ATVs), back into the service end of things. "well, we're buying two motorcycles, you need to give us a deal!" "absolutely sir...and the second the factory gives ME a special deal for buying more than one, I'll be happy to pass those savings along to you!" --- "what do you mean you sold it? I've been looking at it for weeks!" "well sir, I'd also asked you for a deposit six times to take it off the market so nobody would buy it out from under you...this is why" | ||
| 86129squids |
I'm with ya, Mt... "Went to see Chris Stapleton , crowd sucked ! Went to see Iron Madden and the crowd was great ! One just rude with watching it through they’re phones and stepping over people to get the best view." I've developed a habit at shows where I walk in front of the cellphone video asshats, beer in hand, tongue out with the nuttiest face I can muster. Years ago I got to see Norah Jones, just before she got "discovered" widely. She'd had the club post "No Smoking" signs all over, long before that was a thing. She got started into her acoustic set, and there were 4-5 loudmouth frat types, couple of skanks at the bar in back that wouldn't shut up. She stopped in the middle of a song and said "If you can't be quiet and listen to the show I hear there's a place called the "Cow Palace" down the road." I had her sign one of the "No Smoking" signs, class act. Another time I'd gone to see Herbie Hancock at the Tennessee Theatre on his New Standards tour. The venue itself is hugely gorgeous, majestic even. Had middle orchestra seats, nice. Right at the beginning of an acoustic bass intro, this black dude's phone rang, he answers... "Hey dude! Yeah, we're at Herbie Hancock! Blahblahblah..." His date looked like she wanted to teleport somewhere else. My date and I moved to the balcony. The entire theatre was focused on Mr. Aisshat, it was palpable. | ||
| 86129squids |
Hey Joe- got Lysol?? Maybe find some kind of air freshener, spray/place it right next to dingbat? | ||
| Ratbuell |
She left and we doused the waiting area with BG Frigi-fresh (stuff we use to deodorize/antibacteria in car a/c systems). Re: phones at shows, I was doing a theatre show - not music - one time, and a guy down front took a call mid-show. I can't remember who it was, maybe the "Whose Line Is It Anyway" guys...but whoever it was stopped. Completely. Wearing a body mic, walked off the stage. Pretty sure it went something like this: "Gimme the phone". "no, don't hang up, I said GIVE me the phone". "hello. yeah. no, he's here but I took his phone from him. Yeah. We're doing a SHOW here. I probably DO sound familiar, I'm one of the actors. I figured this conversation was more fun than my show, so I wanted to see what was going on. what? no, I'm still on a live mic. Everyone is hearing this. hello? hello? (hands the phone back) I guess she'll call you later" Wild applause ensued. And the guy left. To even MORE applause. (Message edited by ratbuell on August 22, 2019) | ||
| 86129squids |
Joe... flavor of...Awesome Sauce. Id've shat myself laughing over that. | ||
| Strokizator |
My wife worked at a bank and had to deal with foul-mouthed irate phone callers once in awhile. The tip I gave her was to tell the caller, "Hold on, I'm going to put you on hold so that I can record the conversation. I want to get the facts correct." Fake pause and then, "Go ahead." Civil conversation ensued. Nobody wants to be recorded as an ass for all posterity. (Message edited by Strokizator on August 22, 2019) | ||
| Court |
You guys are begging for one of the CLASSIC Buell stories. | ||
| Dpb |
Hey Court, I'm waiting! | ||
| Pwnzor |
Somebody remind him sometime... | ||
| Ourdee |
Still waiting.  | ||
| Crusty |
Was this the story about the unhappy customer who was going to paint his bike yellow and call it a lemon? | ||
| 1313 |
I seem to recall something like: You, sir, are a flipping idiot! And the guy laughed! If it's the one I'm thinking of. But I could always be wrong - again... | ||
| Rick_a |
Recently someone blew up our restroom. There was a mix of what appeared to be blood laden excrement everywhere. Even after cleaning it up, the smell would not go away. It turned out the trash can was half full of toilet paper and hand towels full of it. So nasty. The guy who did it, instead of saying something just literally ran out. The smell was the worst thing that could come out of something presumably living.  | ||
| Patches |
Crusty,- "paint his bike yellow and call it a lemon?" kindly like this. HAHA  | ||
| Court |
Hahahahaha . . . .two separate and distinct stories . . . . and perhaps 2 of the best in about 35 years of Buells. We're going to have to tell them again soon . . . and my compliments to: Crusty - for remembering the "Lemon" story . . . about the bike being dangled from a helicopter and how I handled it. & Brankin - Who actually got this one correct for the conversation that Donna patched to me in the days when Jon Bunne, Bret Schaller and I were sharing office space in the famed "temporary" trailer . . . that was there for _________(Brankin can fill the blank in) years. We need to retell those stories . . . Someone remind me sometime . . . Hahahahaha | ||
| Ratbuell |
This chick took the cake yesterday. I'm in my '01 Ram pickup. Cummins diesel. Noisy, rattles, can't miss that it's a diesel. Or, that it's coming your way - it's not tiny. Pull into a local gas station. 20-odd pumps total. 2 that feed diesel - the ones on the ends. First one I come to is occupied. So, I drive down the line and the last one is open. I hit my turn signal and am about to pull in, when a little white SUV cute-ute thing zips in front of me, coming from the other direction. Bimbo gets out as I sit there scowling at her, inches from her bumper..."OH, I'm sorry, I didn't know you were headed here..."...as she continues to stick her card in the machine and start pumping her gas. I pull up, and open my window - "so let me get this straight - you're sorry, you didn't see my truck or my turn signal, you didn't know that I was coming here even though I'm driving a big diesel truck and this is the only diesel pump open...but you're going to continue to sit there in my way and fill your tank?" She just looked at me. | ||
| Ourdee |
Make you wanna cuss, don't they? | ||
| Ratbuell |
Damn near asked her "do you want to move your car, or shall I move it for you with my truck?" | ||
| Pwnzor |
So you back your truck up and roll coal in her face. | ||
| Ratbuell |
My box isn't set that rich...I have an Edge Comp on it, that I run on level 4 (out of 5), with minimum low-boost fueling. I don't like sending my dollars up in a cloud of smoke. She'll get hers. Karma's a bitch. | ||
| 86129squids |
So, at my restaurant we worked our ASSES OFF over the weekend, actually the whole week. Rude, and beyond rude are the ones who cancel or no call/no show on their reservations. The ones who drive me nearly into a homicidal rage are the asshats who barely tip after having a truly fine dinner experience. Often we'll combine efforts and pool tips between 2 or 3 of us- three of my best servers had to share a $40 tip on a $1000 tab. That's 4%. Split 3 ways, after a 30% tip out. I had a table that ordered a 35 ounce tomahawk ribeye well done, nitpicked everything, ordered zero alcohol, and ran my ass off to the detriment of my section. Dingbat dropped her knife, as I instantly replaced it and stepped away I heard her mutter "I'm still drunk" to her buddies, so they're too cheap to buy our drinks, all but one had just water. Birthday AND anniversary (so they said), so they get free truffles. Left $285 on a $260 tab. In my daily life I strive to be as non-prejudiced as I can be. When I clock in at work, I become extremely prejudiced. Asians, Brits, Russians, blacks, and breeders... typically they tip like shit, usually after running my ass off. Hate to say it, but after years in the biz, it holds true. I really enjoy my work, the hustle and bustle of it, and most of my clientele. Those that can't or won't tip properly belong at Jack in the Box... leave the seats at my restaurant open for the people who deserve them. | ||
| 86129squids |
"So you back your truck up and roll coal in her face." "I don't like sending my dollars up in a cloud of smoke." So- that's a thing, right? I don't run a diesel, but I've noticed more and more big rollers going "BWWAAAAGHHHH" with their trucks... must be another type of little dick syndrome. Going "BWWAAAAGGGHH" like that makes them bigger dicks.  | ||
| Teeps |
Worked at a motorcycle shop, in service, back in the day. The bad attitude of customers would do a quick 180 after the service manager told them to pack their shiete up and take it down the road... Couldn't get away with that now, but we were "that good" and had plenty of business. So customer ass kissing was not needed. One instance that stands out in my mind : A guy comes in and demands we replace the head on his KZ900 under warranty,(he knew someone at Kawasaki), while he waited. The SM pointed to a pine tree in the corner of the lot and told him he could pitch a tent there, that it would be a couple weeks. Before we could get him in for the repair. He became a repeat customer after that repair was completed. | ||
| Ratbuell |
Yeah...it's a thing. I've had guys try and do that to me on my motorcycle, like it's going to upset me. Since I like the smell of diesel I always pull up next to them and do the hand-scooping-to-the-nose motion "smells great, give me some more!". Depending on their reaction to that...they may get a "sorry 'bout your wang" pinky-finger wave before I disappear. |
