| Author | Message | ||
     Niceguyeddy |
Because they answer tech emails at 10pm on a Monday night. Big thanks to Michael Richter @ Erik Buell Racing. These people kick some serious ass. Marcus.  | ||
| Niceguyeddy |
...not sure why the unhappy face is there. | ||
| Froggy |
Looks happy to me | ||
| Niceguyeddy |
Thanks for the fix Froggy. Marcus | ||
| Rwven |
Hmmmm...I haven't got an answer to the one I sent last Thursday..... | ||
| Xbrfirebolt |
I think they do an excellent job with the small number of employees there. | ||
| Methed |
I dunno, seems to me they could use one more on staff to really round it out. PM me.  | ||
| Buell2001b |
sude maybe it went to spam mail | ||
| Rwven |
That thought had occurred to me. I'll send another tonight. I'm not overly concerned about it, I'm confident Erik Buell Racing will take care of my ECM issues if they can. Meanwhile the bike is running well enough to still have a blast on it. | ||
| Ulywife |
bump | ||
| Rwven |
(I'll stick it here too, thanks Ulywife!) I received a reply to my e-mail about the driveability issues cropping up with my ECM and returned my ECM to Erik Buell Racing last week. They received it Monday. Yesterday afternoon I sent an e-mail requesting that I have the ECM back before the end of next week as I am heading off on a 5000 mile road trip on the 19th and my stock ECM has a damaged connector that causes the speedo to drop out regularly. Although he didn't say so it looks to me like Michael dropped whatever he was doing, set my ECM up, ran a diagnostic and sent a detailed e-mail back to me within 2 hours. He explained what he had found (somewhat low AFV) what he thought was causing it (something about the cell that reads the decel values?) and he laid out his plan to resolve the problem. To top that off he asked me about how the stock ECM was damaged and offered to send a spacer block back with my ECM if I didn't have one. Service like this beggars the descriptive powers of the English language. That's "Why Buell?" |
