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Pkforbes87
Posted on Thursday, October 15, 2009 - 11:38 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"I cannot wrap my head around this!"

I understand where you, as a dealer employee, are coming from. However I, as a consumer, don't agree with your reasoning.

It is a shame that these dealers don't give two sh!ts about Buell and never did. Does that mean that as I consumer I should spend twice the money on the same bike just because another dealer is loyal to a dead/dying brand? (hopefully to be revived in the near future)

Sorry, but I don't have thousands of dollars laying around to prove a point with. If a Buell loyal dealer can sell me a bike for the same ballpark figure as my local dealer who doesn't know the difference between a pushrod and a chopstick, then I'll be more than happy to support the loyal dealer. Otherwise I'm going to spend my hard earned money wisely, and they ride the piss out of my new Buell - just like Erik intended.
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Rocketsprink
Posted on Thursday, October 15, 2009 - 11:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

There isn't a damn thing the dealers can do. I bet a million dollars this is in a memo right from the horses @ss, er, I mean mouth. No. I mean @ss.
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Krassh
Posted on Thursday, October 15, 2009 - 11:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

So what do you think the deal is? Were the dealers given the choice to continue supporting the brand and if they did not then they had to clear their inventory and slash prices?
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Rocketsprink
Posted on Thursday, October 15, 2009 - 11:42 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

and again, I am NOT promoting anyone. If a moderator wants to remove the link, please do. Just trying to show others what's going on without being called a bullshitter.
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Rocketsprink
Posted on Thursday, October 15, 2009 - 11:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

No. I think H-D wants all Buell bikes and everything related gone as soon as possible. Just because a dealer may choose to continue to "support" and service Buell doesn't mean they have to promote them.
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Chellem
Posted on Thursday, October 15, 2009 - 11:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sorry, but I don't have thousands of dollars laying around to prove a point with. If a Buell loyal dealer can sell me a bike for the same ballpark figure as my local dealer who doesn't know the difference between a pushrod and a chopstick, then I'll be more than happy to support the loyal dealer. Otherwise I'm going to spend my hard earned money wisely, and they ride the piss out of my new Buell - just like Erik intended.

Like I said, I understand that. Believe me, it's crystal clear at this moment.

As I said, I don't have to like it.

I just think it's fairly ironic. Getting a good deal is one thing. Getting an AWESOME deal should make people suspicious.

But, the instant gratification of getting the great deal is what we think of RIGHT NOW. Long term, it means that there will be fewer dealers, and that the dealers that DO stick it out will find Buells to be less profitable than Harleys, will therefore be less inclined to bother treating Buell customers well, and will eventually drop the brand.

It's a moot point now, because we're at the end already.

It doesn't change the fact that I DON'T LIKE IT.

It's late. I should probably stop talking because I'll regret it in the morning.
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Krassh
Posted on Thursday, October 15, 2009 - 11:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well it seems like the dealers that are continuing to support Buell (and are pissed at the discounting dealers for a reason) in regards to service/warranty/parts are not discounting.

The ones that are discounting are removing all signage. So someone in the know what is the deal?
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Rocketsprink
Posted on Thursday, October 15, 2009 - 11:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I don't understand the support part. There's nothing left to support. Sell of all remaining stock, service and supply parts as the law dictates, and bye bye Buell.
Not all dealers will do it in such a cut and dry fashion, but they're all going to end up at that point.
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Buelleaver
Posted on Friday, October 16, 2009 - 12:00 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Nobody ever said they wanted there bikes so cheap that the company would fail.
But it is hard to shed a tear for the many dealers (not all) that would offer ridiculous trade prices
And play all the typical sales games and then follow up with poor service. Maybe if the dealers were better
Over all, sales would be better and this point would be moot. My apologies to all the good dealer out there.
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Chellem
Posted on Friday, October 16, 2009 - 12:00 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

For the record, I'm not pissed at the dealers. I understand why they're doing it.

And I'm not pissed at my fellow BadWebbers. I love you guys. And I understand why you have to take the deals. Hell, I'd probably take the deal.

And also - for the record - we at Liberty will probably be offering deals on our remaining Buells. I can't say they'll be as good as the deals listed on this page, but if you're in the market, give our sales guys a call. We can probably work it out.

I'm frustrated at the entire situation. We're trying so hard to do the right thing, and sometimes it just feels so. . . pointless.

I'm sorry for my rant. As I said, it's late, and this was a VERY long day. Very very long.

And frankly, I'm ready for it to be over.

So I'm going to deal with my inbox tomorrow.

'Night all.

->ChelleM
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Krassh
Posted on Friday, October 16, 2009 - 12:01 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well could have sworn I read in this thread how some of these dealers who are doing these deep discounts are removing signage.

So are they completely getting out of the business including warranty and such? i.e. future 5-7 year support?
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Chellem
Posted on Friday, October 16, 2009 - 12:10 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

OK LAST ONE then BED!

There IS still support. Dealers don't HAVE to continue being Buell dealers. H-D has to continue to make the parts "available".

But what if there were no dealer network? What if there's only a handful of dealers across the country? How far would you have to go to get the warranty work that the law dictates H-D has to make "available"?

There are dealers out there who are TRYING to continue to support the customers. Not the brand, I guess, technically, but the people can be supported.

That's what we're trying to do at Liberty. We, and several other dealers on the BadWeB who have stepped up.

Anyway, that's what I meant when I said "supporting the brand".

Now. GOOD NIGHT! :P
->ChelleM
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Pkforbes87
Posted on Friday, October 16, 2009 - 12:29 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Having never lived near a reputable Buell dealer, I guess I can't grasp the concept of loyalty to a local dealer.

I'm more loyal to Beartooth HD/Buell than I've been to any other dealer, and I've never even seen the store. Via Facebook messages, emails, and phone calls, their parts dept has offered absolutely SUPERB customer service. I applaud them, and all other reputable Buell dealers for their hard work and brand loyalty.

If only Beartooth could ship me a Buell for the same price they shipped those X1 parts this spring..
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Tom_b
Posted on Friday, October 16, 2009 - 12:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I'm going to the local dealer to check and see what they have to say!!!. I may a new buell owner. Park it next to my dinosauer tuber.
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Dynasport
Posted on Friday, October 16, 2009 - 12:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well Michelle, I can't buy a Buell from you tonight, so I ordered a Buell hat and shirt. Not much, but what I could do to support Buell today.

I have read post after post over the last few months about dealers deeply discounting Buells. Especially the 1125s. That really surprised me because those who have them seem to really love them. I think the bad reviews early on must have really hurt their sales. Anyway, while I admit that as a consumer I was attracted to those deals, a part of me knew that the dealers couldn't be making any money on those transactions and were likely losing money on them. I am no Harvard MBA, but even I know that losing money selling a product is not much incentive to keep selling it. I can't say I anticipated the complete shut down of BMC, but I did think that more dealers would probably quit selling Buells if things didn't change. Well, now they have changed, but not for the better and nobody will be selling new Buells in a short while. It is really too bad. Buell worked out most of the glitches on the 1125. I put about 250 miles on a CR one day and the bike ran great. I am not used to sport bike like ergonomics and I was in severe pain before the day was done, but the bike ran great. Gee, for someone who doesn't even own a Buell, I am sad. I am not a fan of my local dealer, but I am going to stop in and see what they have tomorrow. I was going to buy a hat a shirt from them if they had any, but I decided I'd rather give Liberty my money.
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Nevrenuf
Posted on Friday, October 16, 2009 - 08:10 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

you wouldn't have found anything from them anyhow dan. they had totally gone down hill with buell since my daughter left a year and a half ago. as far as the rest goes, they can have it. i was contemplating getting a blue scg that they have but i'll be going to up to bumpus in two weeks to get a red one for the wife.
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Slowride
Posted on Saturday, October 17, 2009 - 11:22 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ok, not to stir anything up.... But I got it out this morning and just sat and admired her....

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Steve_mackay
Posted on Saturday, October 17, 2009 - 11:28 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Dealers don't HAVE to continue being Buell dealers. H-D has to continue to make the parts "available"

I have -0- worries about Hals not supporting us.

We're going in about 45 minutes to purchase a lobsta' myself. I can't really afford it. But I can't really pass it up either.
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Ferris_von_bueller
Posted on Saturday, October 17, 2009 - 11:35 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Corporations, like Governments, can do whatever the hell they want until someone challenges.

It might come down to someone taking HD to court over warranty issues.
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Ferris_von_bueller
Posted on Saturday, October 17, 2009 - 11:49 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Very hard to continue to support the brand while selling bikes at a loss. Does that even matter anymore??

What are you saying? The party is over. Buell is no more. Sell it ALL !!!What support are you talking about - service? That's separate from selling bikes. Hell, that's where the raping really begins.

My sympathy lies with those that purchased new bikes at full cost. Some, I imagine, just days or hours before the news broke of Buell's demise.
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S1wmike
Posted on Saturday, October 17, 2009 - 12:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I am at a crossroads where I took advantage of what was being offered, but I would have proudly paid full boat if it meant the BMC, Erik and all the Elves were still as one and continuing on with their brilliant creations. It truly saddens me that I was able get what I did today under the demise of Buell

The only solace I can take from this is that Buellers are able to get amazing bikes and thus more people that may not have had a Buell can now experience them

(Message edited by S1wmike on October 17, 2009)

(Message edited by S1wmike on October 17, 2009)
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Jstfrfun
Posted on Saturday, October 17, 2009 - 12:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I just contacted my local dealer, they are looking at a longer view of things, not the dramatic fire sale like those posted. This will give me some time to scour together the money for a rescue.
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Percyco
Posted on Saturday, October 17, 2009 - 12:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Purchased today what I had planned on doing in the spring . New XB12ss $6700.00,they still had 1125R's for $4995.00 . Im happy to have the new bike but somewhat sickened of what has happened.: (
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Brumbear
Posted on Saturday, October 17, 2009 - 12:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I am gonna head out this afternoon to the 3 dealers within 40 miikes of me and see what I can come away with
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Chellem
Posted on Saturday, October 17, 2009 - 12:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

What are you saying? The party is over. Buell is no more. Sell it ALL !!!What support are you talking about - service? That's separate from selling bikes. Hell, that's where the raping really begins.

I think I already explained this a few posts above. So I'm not going to re-hash it again.

I can't see the courts forcing a dealership to take a franchise, especially from a company that is no longer producing units. So it seems to me that dealers can choose to continue to support the brand - by stocking parts, performing warranty work and whatever else the customer needs - or not.

We chose to.

Many may choose not.

Not sure why you wouldn't understand what I mean by "support".
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Buellkowski
Posted on Saturday, October 17, 2009 - 01:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Visited a suburban Seattle dealer last night, the place where I typically buy parts. No Buells on the floor anywhere. The sales staff told me the general manager "saw something coming" (who knows if that's true) and proactively returned all his stock to the factory weeks ago. When I asked if I could still get parts there, the staff was unsure if they would offer that service and suggested another dealer. Later, a manager came to me before I left and said to check back in a couple of weeks because they really hadn't decided how much Buell support they would offer yet.

Another local dealer had posted a new 1125R on eBay with no reserve, but it's gone now.
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Court
Posted on Saturday, October 17, 2009 - 01:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

>>>It might come down to someone taking HD to court over warranty issues.

No it won't.

What would you sue for? What would be your cause of action? You may need to bone up on your Federal Rules of Civil Procedure.

No one will have any problems with warranty or parts issues.

Court
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Mbxb12scg
Posted on Saturday, October 17, 2009 - 01:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

my dealer said that they are getting incentives for the discount pricing...so they aren't taking the hit directly, so I don't see discounting inventory as a sign of "not supporting".

My dealer is still going to service for at least 7 years (length of time current extended warranties would expire).
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Bikertrash05
Posted on Saturday, October 17, 2009 - 01:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

1/2 off a new 1125R is SO TEMPTING! But I am unemployed! AAHHHHH!
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Jim_m
Posted on Saturday, October 17, 2009 - 02:38 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I just received a letter from my local dealer (TSI HD/Buell in Ellington CT) assuring me that they will continue to support and service Buell Motorcycles. I thought it a nice thought to reach out to their Buell customers and let them know that they will be there for us in the future.
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