| Author | Message | ||
     Vr1203 |
Local HD/Buell dealer drops Buell! They (Clinton IA)changed hands a couple of years ago and really fixed up the place. They went on to handle Buell and I was pretty happy with their progress. Today I stopped in and found out they dropped Buell  | ||
| Stevedplumber |
THIS SATURDAY THE WIFE AND I WENT ON A LITTLE RIDEABOUT. WE DROVE UP TO THE CONOWINGO DAM, LOCATED ON THE SUSQUEHANA RIVER BETWEEN PA. & MD. ON THE WAY BACK HOME WE SPIED A HARLEY/BUELL DEALERSHIP. FROM THE OUTSIDE THE STORE LOOKED PRETTY INTERESTING. I WAS FIGURING SMALL TOWN STORE SMALL TOWN ATMOSPHERE. WELL MY WIFE AND I WALKED IN THERE AND WE GOT THE SMALL TOWN STARE FROM THE LOCALS AND EMPLOYEES IN THE STORE. ANYWAY WE STARTED LOOKING AROUND FOR BUELL APPARRELL AND WHAT NOT. THEY WERE SELLING A TOTAL OF 5 BUELLS ( 1 LIGHTING 2 FIREBOLTS 2 BLASTS- 1 ALREADY SOLD). MUCH TO OUR DISMAY THAT IS THE ONLY THING BUELL RELATED THAT I COULD FIND IN THAT DEALERSHIP. THERE WERE NO T-SHIRTS ON THE RACKS, NO PARTS ON THE WALLS(COLLECTING DUST). MY WIFE AND I LEFT THERE QUITE DISAPPOINTED AND CONTINUED ON OUR RIDEABOUT. THANK GOD IT WAS A NICE DAY TO GO FOR A RIDE. IMHO THAT DEALER SHOULD REMOVE THE BUELL LOGO FROM OUTSIDE THEIR STORE AND SAVE THEM SELVES THE HASSLE OF HAVING TO "NOT DEAL" WITH THIS BUELL RIDER. | ||
| Tripper |
amen, and ditto for almost all of them. | ||
| Stevedplumber |
WARNING!!! for those buell riders in the Conowingo, Maryland area the dealer that I visited on this Saturday: Chesapeake Harley-Davidson, Inc./ Ramsey's Chesapeake Buell 3938 Conowingo Road Darlington, MD 21034 www.chesapeakehd.com is a waste of time to go shopping for buell stuff. I did not mention the dealer's name in my previous post  | ||
| Jmonkee |
I will tell you folks, I attended Gettysburg Bike Week. The Host Dealer, Battlefield HD was astounding. They had a huge Buell sections and even had accessories for bikes to include service manuals. I almost pissed myself when they bent over backward to service the old bearing packs on my bike. Battlefield is the best I've seen so far. | ||
| Stevedplumber |
JIM I AGREE WITH YOU, SO FAR BATTLEFIELD HARLEY-DAVIDSON DEALERSHIP HAS TREATED ME EXCEPTIONALLY WELL. THEY ARE THE BOMB!  | ||
| Kevinfromwebb |
Hey Yall, gots a question. I live in Arlington, Texas and Longhorn over in Grand Prairie and Fort Worth Harley over on west 820 are the closest Buell dealers to me. Anybody had any dealings with either one of these dealers, good or bad??? Any other dealers in this area good or bad??? Thanks, Kevin | ||
| Anonymous |
Kevinfromwebb, Go see the guys at Buell of Dallas. They sponsor this site and try real hard to make Buell owner's happy. Its worth the trip! And I have lots of experience with Longhorn. | ||
| Kevinfromwebb |
Thanks Anon... I'll talk to them before I buy... Kevin | ||
| Bigfanof6 |
If you are ever in the Winston-Salem, NC area and get the urge to stop in at Curly's HD/Buell, DON'T BOTHER! This dealership used to be a Buell dealer years ago and got out of it. Now they're back into it, but you'd never know it. I stopped in the other week to get some oil and filter and I asked the parts guy for price and availability on a speedo sensor. He said that since it was a Buell part, he could assure me they didn't stock it. I informed him that it was a Sportster part and surprise surprise, they had FOUR in stock. They had two new Lightnings and a Blast on the floor, and one rack with a Buell sign on top of it. There was not ONE buell part, accessory, gadget, T-shirt, or decal anywhere in the dealership. These people are OBVIOUSLY being forced by someone to carry Buells and they are OBVIOUSLY not happy about it. The general manager of the store once told someone I know that only two types of people buy a Buell. African-Americans (NOT the word he used!) and queers. Don't give these clowns any of your hard earned money! If you're looking for a dealer in the area that actually wants to be a Buell dealer, Greensboro HD/Buell is pretty good, and Tilly's HD/Buell in Statesville is TOP FRIGGIN NOTCH. | ||
| Glitch |
I just found out that these guys are about 30 minutes from my house. Any one heard anything about them?  | ||
| Brianbuell |
I have been dealing with Kansas City Worth Harley Davidson North for over a year. I have tried to give then the benefit of the doubt. I will never buy anything from them again. They treat you like an idiot and they don’t have a clue on Buell parts. You go into the shop or call with a question about anything they cannot give you a solid answer, totally clueless. They act like you’re a hassle and your wasting there time. When my drive belt broke at 5500 miles I went down there and asked them if there was a possibility this was a defective belt. They pretty much laughed at me. I call the Columbia dealership and told them that I didn’t buy the bike form them but here is my problem. I sent pictures of my belt with an explanation. The dealership later called me back and told me they would do a good will fix, the only problem with that, the dealership is 100 miles away. I bought the belt from a custom bike shop for a much cheaper price and put it on myself. The other day I put in an order for my new set of tires covered by the service agreement “pre-paid”. They wanted me to pay for them and then they would reimburse me once the tires where on. Over the Fourth of July weekend I took my bike in for the 5000-mile service. The very next morning I went down to the garage and there was a huge puddle of oil underneath my bike. The following Tuesday I loaded the bike in my truck and took it down there. They called me back a few hours later and told me that it must have been oil on the bike from the service, not possible. They also replaced the rocker gasket about three months ago and it is now leaking again, go figure. The dealership does not stock or carry anything Buell related. As far as customer service I give them a –10. They lost a costumer forever and I will detour every person I run across from dealing with them. Be thankful for the Pro Buell dealerships out there, if they would have treated me right they would have had a customer for life…… | ||
| Joey |
Bought mine at Worth in Gladstone. I paid for the 1K service, but they didn't complete it. I was thousands of miles away when I noticed the spacer still in the primary chain tension adjustment screw. Try the HD/Buell dealer out on the West end of town. I had a minor problem, and they worked on it on-site for me. I forget the name of the place... | ||
| Shazam |
Central HD....(913) 422-3400, Shawnee Mission Pkwy and 7 hwy on the KS side....Brian, ask for Frank.... It may be a little further but He's well worth it! I Bought my first Buell from worth(less) North in Gladstone, they lost my business when they tried to kill me(finger tight oil pump fittings), and not to mention it took ten calls, I was told they were done, and two trips from Olathe and three weeks later they finally had all the work done.....well almost. Then I found the gouges in my PM's..... unless something has changed drastically up there(it sounds like it hasn't) you're better off without 'em. RustyX1 swears by them....to each their own. I'm sure they'll find a way to break him too! By the way find us on the "Storm Fronts" under main topics in KC MOB.....see ya on the road. | ||
| Joey |
If I'd known about you guys a couple years ago, I might have stayed in St. Joseph! It's a long ride from Delaware. Is Central the dealer west of the west side of 435? | ||
| Ilikehotchicks |
I just bought my buell last week, Xb9r My dealer ship sucked, Tucson HD they are the only ones that sell buell in tucson though so i still went though with the deal. To start off i was looking at the Xb9r 2003 for about a month. and the org. price was 8500, and they told me if i take a motor cycle safety course they whould pay me back for it. So i go take a MSF course and then a week after finishing the course i make an apointment for 5 pm with my Salesman And the bike droped down to 7999. Me and My stepdad get there about 5 10. READY to SIGN. and BUY THE BIKE. we talk to the sales guy, and he has us WAIT.... AND WAIT.... AND WAIT.... They close at 6 30, so at 6 20 me and my step dad were fed up. My step dad and i go to walk out and we tell the MGR that we are leaving and he trys to talk us back in and my step dad starts screaming. SO Then The guy gets us in the financeing room like instantly. as we are setting up the financeing so he is going though the paper work, the guy trys to write me up for 8500 on the bike, after the sales man just showed me the price just droped to 7999. So after telling him he is wrong and getting the new price. i bring up getting my money back for the MSF course, and they talk to the MGR and IT TURNS OUT THEY CANT PAY ME BACk... because i was SUPOSED to take the Arizona one. Which i was never told. So i tell them to just throw in a helmet because i didnt have one, and they whouldnt do that eather. I chouldnt take the bike home that night because i didnt have insurance on it yet. so Friday morning i call the salesman and set up an apointment for me to pick up the bike at 5 pm after work. He says okay we will have it ready. I show up at 5 pm, They dont have the bike out there, and the sales guy went home. Also no one knows what im talking about. So Finnaly i track down that the bike is in the shop getting the battery charged. So i didnt get the bike till like an hour and a half after my apointment which i had set about 8 hours earlyer | ||
| Thunderbox |
I live in Saskatoon, Saskatchewan. Redline Harley Davidson here in town has been very good and have gone out of there way to keep my 2002 M2 running perfect. Twice they have did repairs that are over the warranty period. Fork seals at 10000kms and a rear axel that must have been screwed since day one. They do have some Buell stuff on display but I would like to see more. I have never had to have the bike back for the same thing more than once. They have 3 of the new 1200s in stock and about 4 used Buells. Maybe thats why the won HD dealership of the year in Canada. Lucky me I guess. | ||
| Bigdaddy |
The M2 speedo sensor decide to quit on me yesterday. Puked up two or three times and then died. Called Brian, Tilley's HD, at 11:30 today and told him what was going on. Brian put me through to the service department and Randy patiently listed to my story and then we called the parts department to see if they had the part in stock (this all took about 2 minutes) and who's in parts looking for the sensor? Yep, Brian is already back there diggin me out a sensor. Randy tells me he can fix it at 2:00 PM today. I ride the bike to Tilley's. Randy put's it in the building. I hang our with Brian -- HUGE bonus here! Got to help Tripp weigh his race VROD and we're talking way cool machine here too! I was back home by 3:30. Now if that isn't service and it was all under warranty too. No runs, no drips, no errors. Not a word was said about my non-standard oil filter, extra lights, race kit. That's how it's supposed to be. Big thanks to Brian and Randy -- and the young guy that actually fixed the bike and I've forgotten his name. I'm very fortunate to Have Tilley's just east of me. If you've got to make a drive to get there it's worth it. Greg | ||
| Mikej |
Greg, Is that the new sensor assembly rumored to be out any day now? If so can you post a pic of the added parts of it? Or scan in the instruction sheet that came with it? Just curious since I haven't seen one at a local dealer yet (haven't tried in a few weeks either, don't need one yet just curious). | ||
| Bigdaddy |
Hey Mikej, I would do all of that if I had the instructions  I looked at Brian's customization of his new toy(note to Spooky -- we should put pics up of that 'eh?), helped Tripp put the VROD on scales, and they had the M2 done. Physically the unit looks exactly the same as the old one. That's what I know about it and it works. Sorry. Greg | ||
| Mikej |
Okay, thanks, maybe Brian will post it. I thought there were some special instructions that came with additional $25 over the cost of the previous generation of the sensor assembly and thought it had the integrated components spliced in or incorporated somewhere somehow. Oh well, time to go home now anyway. It is nice though when dealerships work like that, isn't it. How many times did you have to pinch yourself to make sure you wern't dreaming?  And to Tilley's:  | ||
| Hootowl |
I wonder how many dealerships will be selling the OLD sensor for the NEW price? | ||
| Xb12r |
well I think you no my story,no warranty because I have a drummer pipe and a full faring, this is at buell of ft lauderdale, I would like to no how one person in the store can say no warranty???? because I did not get the bike there,I was not harley and sent it to another store were I drove too to pick it up. I think it is more because he did not get the sale??  | ||
| Blake |
I can see how the fairing might be an issue if the engine had overheating problems or something like that. Barring that or some similar issue, I would strongly question the no warranty claim. If something goes wrong, simply put it back into stock form and take it to another dealer for warranty work. | ||
| Nevco1 |
In as much as the current issue of Fuell does not address the warranty issue, they do say to just leave the stock muffler alone. Other than the race teams that are constantly tearing down their engines, who in their right mind would put a full fairing on an air cooled, fan equipped bike? Manufacturer's warranties are for defects in materials and workmanship on stuff they engineer, test and make(or outsource to their specs). Any modification to the final product without express permission from the Manufacturer will kill virtually any warranty in this country. Legally, anyone that modifies a finished product made by another is in fact acting as a manufacturer and as such they assume all responsibility for providing a warranty as well as meeting legal requirements for the new product. Makes no difference if you make or by the parts from the aftermarket. That is simply the law. So quit ragging on Harley Davidson, Buell or any of their dealers for not honoring a warranty on a modified bike and take responsibility for your own actions. edited by nevco1 on November 09, 2003 | ||
| Nevco1 |
Whoops...forgot the most important part. Anytime a manufacturer honors a warranty on a modified version of their finished product, this would be considered "Goodwill" and as we all know, this is a very subjective issue as it is entirely at the manufacturer's discretion. | ||
| Dave |
I don't buy what you're saying Bill. If I understand you, it appears that you're oversimplifying a sometimes complex dilemma. There's just too much gray and it's not black and white. There is no way a dealership/manufacturer can dismiss the warranty in whole of an entire product because the owner changed a part of it. Rational thought has to be applied. If what you were saying was true, as soon as I put a Corbin seat on my S3, all warranty claims on rocker box leaks, fuel injection components, and cracking fairing lowers would have been dismissed or labeled as "goodwill". As applied to possible engine problems on an air cooled engine that has a owner installed full fairing...well rational thought would suggest an owner induced modification contributed/caused the problem. DAve | ||
| Court |
>>>>There is no way a dealership/manufacturer can dismiss the warranty in whole of an entire product because the owner changed a part of it. Actually, funny thing is, there is. As the fellow in the seat next to me said as I screamed he was exceeding the placarded airframe limitations of my 172RG in mid snap roll...."they just make those limits to cover their ass, that doesn't mean the plane won't do it. Hey, we're test pilots now!" There is an entire area of law, and yes the seat example could likely pass muster, that dealer with how much a warranty can be limited. Fitness for prupose and "tolls, tags and tickets" (part of the bailment area that has to do with how much responsibility a parking garage owner can blow off as a result of fine print) were my favorite areas....years ago. Use common sense..... Court | ||
| Nevco1 |
DAve...In as much as I don't want to agree with it, it is true. I headed up the loss prevention committee for a number of manufacturers over the years and that is just the way it is. Yep, you can sue if you feel you have been wronged but chances are you are going to lose and have to pay your attorney for costs even though he said he would work for a percentage of the take. Well, no take and you still have basic costs to cover which can be well over what you hoped to gain in the suit. Bottom line, if you want to alter a finished product either in or out of warranty, you are on your own unless it is done with parts provided by the original manufacturer for that express purpose. Granted there are exceptions such as normal replacement parts such as tires and batteries as well as some cosmetic and creature comfort items like seats, mirrors and perhaps handle bars. However, anything that modifies the engineered mechanical functions and you could well be on your own without the benefit of goodwill. Read my profile and you will see where I have made modifications to my bike. All were done after the warranty expired and many were done to improve it mechanically. One good example would be the muffler bracket. Had not problem with the old design (yet) but when adding the aftermarket muffler, I knew that if the original bracket failed, they would replace the bracket but I would be liable for a relatively expensive muffler. Ergo, I paid for the upgrade. Another example would be the shock. It failed after I modified the bike and HD goodwilled it. They did not have to, but they did and I am thankful. Incidentally, I did not know it was going to be goodwilled when I had the dealer replace it. Even though I was armed with the service bulletins, etc., it was still up in the air and the replacement shock from HD/Buell just happened to be the most economical way to go, even at full boat. Sorry, but that is life in America and it makes perfect sense in reference to limiting liability. edited by nevco1 on November 09, 2003 edited by nevco1 on November 09, 2003 | ||
| Loner |
Schaeffers H-D Buell in eastern Pa is a good, long time dealer with lots of Buell parts, accesories and clothing. Dont know about service, I do all my own work. A bunch of their employees ride Buells. I allways feel welcome. |
