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Buell Forum » Knowledge Vault (tech, parts, apparel, & accessories topics) » Dealers - Rate yours (good or bad) » Faultline HD/Buell (Fremont CA) « Previous Next »

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Zpyro
Posted on Friday, April 25, 2008 - 08:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just had to put my word in about Faultline (formerly Cycle Center of Fremont).

I bought my 08 XB12R from Ted S., sales manager there at Faultline. He's been nothing but a great guy, from the purchase of the bike, til even after my wreck. He's gone above and beyond what any salesman would be expected to do. Always ready to help however he can, replies to any and all emails etc. If any of you are in the area (or not, I came from Fresno, 160 miles away), definitely go see Ted. The rest of the shop was also very friendly, from sales to service. They set up my suspension for me before I left as well. No anti-Buell feelings (unlike my local HD dealer), just an overall outstanding experience.
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Firestorm
Posted on Wednesday, May 21, 2008 - 01:45 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I totally agree...Fantastic service!
A great place to do business. Rated in the Top 5% of all H.D. dealers,It shows.

Rick
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Aschem
Posted on Tuesday, September 08, 2009 - 02:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Purchased my XB12Stt from Faultline, good customer service and they have some real Buell knowledge. I had some warranty work done and no problems. I get my parts online at Chicago HD save 20%
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