| Author | Message | ||
     Jdorp_ |
to get a new clutch lever. i have an 03 xb9s and it came with the chrome levers. i broke the brake lever last year so i got black ones, like the xb9sx and almost every other buell. so the guy says "thats going to be hard" me "whys that?" thinking that maybe here in Canada they are sold out. guy "they dont make them in black" me "haha...you should go look at ALL the Buells on your showroom floor, cause they ALL have black levers." guy "oh really, i thought they only came in chrome" me "well you should go have a look out there" and guess what...they ACTUALLY come in black, if you can believe it or not. ends up they didnt have one in stock, so i didnt get one. i love that dealer. | ||
| Pkforbes87 |
A few months ago I was visiting family in Missouri and went to a dealer to demo a firebolt - the only Buell I had never ridden. I get there and the salesperson wanted to talk me into riding an 1125R instead. I said I've only been riding for two years, and don't trust myself with that much power. She then explained to me the details of the smaller 1125cc engine and that if I wanted to avoid a large horsepower jump from my X1, that the 1200cc firebolt was not the bike for me. I smiled on the inside, and took the firebolt for a spin anyway. Gotta love it when someone's job is to sell motorcycles that they know nothing about. | ||
| Froggy |
I had a service writer tell me I needed to buy tubes for my XB wheels. | ||
| Jraice |
Haha I love it all... I wouldnt be able to help myself in situation number two. At the least I'd ask HP ratings of both bikes  . | ||
| Cityxslicker |
now come on, to be fair, there are (were) some great dealers out there that have (had) Buell riders on staff and were very excited and knowledgeable about the Buell brand. Even one that would never put an ounce of chrome on the bike, or dare clean it for that matter  | ||
| Jraice |
Every person I have ever dealt with at my dealer was extremely helpful with the buell line and knew what they were talking about. Only thing was the parts counter guy, he knew a lot about the buell accesories but did bug me a bit when he said that he thought using a different brand of oil would void the warranty. In the primary, possibly, due to stator problems, but even then, I believe the law is that if the oil meets the same standards in testing, its safe to use. But then again I suppose a lot of guys using engine oil in the tranny could be denied warranty (for tranny related problems) because its not the OEM viscosity. But the concept that using a different 20W50 oil in the engine was nonsense. Just trying to get me to buy the HD oil. | ||
| Mesafirebolt |
Yeah, and I need a front isolator kit, I THOUGHT that having 3 dealers within 50 miles of me ONE of them would have it...NOPE! Guess I get to wait my 5-7 business days... | ||
| Troopshipberlin |
In a similar vein . . . A while back, I happened to be at two different BMW dealerships on consecutive days. The first dealer had two M6's for sale, which they were trying to sell for something like $30K over MSRP of something like $100K. The second dealer had one M6 for sale, which they were also trying to sell for a similar amount. A saleswoman at the second dealer saw me looking at the car and approached. I asked her, "Do you really think someone will pay a $30,000 premium for this?" "Oh, yes," she said, "it's the only one in the state." "Really?" I said. "I was just at another dealer yesterday and they had two." "But those don't have carbon fiber roofs," she said. I responded, "They all have carbon fiber roofs." She walked away. | ||
| Iamarchangel |
Realize that Harley has one of the best parts networks I've seen. Whenever I've checked on a part, they can tell me where in the world it is, how many are left, and how long it will take to get to me. Rarely longer than a couple of days. Parts people have all that info on screen. BTW, not chrome, aluminum, at least mine are. | ||
| Petereid |
Rarely longer than a couple of days and even more rarely in stock  But you right it is an efficient system | ||
| Barker |
I always love asking the parts folks for fork oil for my 04 springer. They usually bring out a bottle of type e. | ||
| Mesafirebolt |
Then why does it take so long to get a part in? I guess I'll have to start slowly building an inventory of parts so my daily commuter XB12R isn't down for 2 weeks. Thats several hundred dollars more in diesel for my truck than gas for my bike. | ||
| Skinstains |
From what I understand some dealers (all?) don't order parts the moment you order parts. They wait to get a sizable order together and then order them. As for keeping your own stock...I do. Every once in a while I sit down with the parts book and flip through it and make a list of good things to have in stock. Some people think I'm a bit kooky but I have damn near enough spares to build another bike. This can be a problem if you're not the generous type as all your local Buellers know about your spares bin too. | ||
| 03firebolt |
I worked in the parts dept at HD ATL and if someone ordered a part, it got ordered that night, we didnt wait for a sizable order, now maybe its different with dealers that get a lot of buell customers, but a "sizable" order could take weeks to build up. We really only would get maybe one or two buell parts every day. The whole idea of stock really depends on the dealer. Because you could order parts that you were selling a ton of really fast, and then order them for stock, and they just quit selling. Then you in turn lose money on them cus they sit on the shelf for three years. But on the harley parts network, its probably the most refined network available to any shop, it has its quirks, but overall, it is definatelly the easiest to use and most informational program around | ||
| Skinstains |
I have no problem with a dealer having to order parts. It would be crazy to expect them to stock a bunch of parts for a bunch of different bikes and years. |
