| Author | Message | ||
     Ozzie84 |
what the heck is going on with the staff at harley dealerships...everything is nice and dandy when you gonna buy a buell, but when it comes to service it, they suck...ive gone to several around dallas, and pretty much i say "my buell" and their mood changes towards me and just look at me weird.... i left my bike a sat morning (calling friday, and them telling they can see it on sat) and the ppl at the service dpt, said they wont be able to touch it until monday, and i was like ok sure, why not...and right after i dealt w/ the lady and gave her my key, she picked up the phone and said "oh yeah bring it in anytime today, and well take a look at it"....that just made me start wondering I called on monday (yesterday) to check the status, and they said, it wasnt scheduled to be "looked at" until tmrw morning (tuesday)...i called around 3 today and guess what, there just starting on my bike...and all i wanted is for them to check why the heck my bike wont keep a charge...wth is going on!?!?!?!?  here are some pics of my bike on the way to the dealership...even had to borrow a trailer   | ||
| Jammin_joules |
I am sorry to hear of your plight. It may be a haul but if you bring it up to High Country in Frederick, CO, you will find out why more and more people are making the ride up to High Country with the Buell business. We know Buells, many dealer personnel own & ride Buells, we've had BMC send bikes here from other dealerships when they can't fix problems, we race them, and we are a BWB sponsor. | ||
| Kyrocket |
I think you will find that more often than not. I wish I was closer to one of our sponsors. My closest dealer lost all my business, service and parts, last time I was in there. When it comes time for the rebuild I'm going to order from the sponsors here. The shipping costs will be worth the peace of mind to talk and deal with someone who knows what they're doing. |
