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Buell Motorcycle Forum » XBoard » Buell XBoard Archives » Archive through January 15, 2009 » Al at American Sport Bike « Previous Next »

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Spacewolf
Posted on Tuesday, January 06, 2009 - 06:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

So I ordered some bits off Al at American Sports Bike, somewhere just after christmas. He graciously fixed my order for me (I knew what I wanted, and evidently, so did he), and posted it promptly.
The order was dispatched from him on december 30, and arrived at my door, in Queensland Australia, 7 days later.
Al, thanks for getting that sorted for me, I have the bits on and it looks (and goes!) sweet as hell!
For those interested: I got 2 CRG levers, some cats eye indicators, a regulator for them, and a carbon fibre airbox cover (the one with the big holes for intakes). All products are top quality.
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Marko138
Posted on Tuesday, January 06, 2009 - 09:57 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Al and Joanne are good people...they've helped me out on several occasions. They are THE source for Buell stuff.
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Boney95
Posted on Tuesday, January 06, 2009 - 10:23 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"They are THE source for Buell stuff."

True that
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Ratfink
Posted on Tuesday, January 06, 2009 - 10:39 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I've dealt with them 3 times now and all I have to say is they are top notch thru and thru. Had stuff next day aired so I could make it to a track day and they came thru with flying colors.
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Rah7777777
Posted on Tuesday, January 06, 2009 - 11:30 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I haven't bought from them in a while
( mainly because I haven't needed much, b/c my Buell rocks! Haha )

But they are TOP notch!!!!!
AL has a knowledge base as big as the Grand Canyon!
And they both work crazy hours to ensure us buellers get everything fast and pain free!

American Sport Bike is among the few in the world when it comes to GREAT customer service and they will stand behind there stuff!

Alright, there is my 2 pennies!
-Robert
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Metalstorm
Posted on Tuesday, January 06, 2009 - 01:00 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ditto that.

They won't carry/sell a product if they believe it to be junk.

Al won't hesitate to tell you if a part you want is a bad idea even if it loses him a sale.

That in my book puts American Sport Bike way far and beyond the rest. They're in a class all their own.


Al & Joanne are probably getting sick of all these posts praising them.

All I can say to them in regards to that is
Deal With It! Don't do great things if you can't handle the gratitude.: D
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Court
Posted on Tuesday, January 06, 2009 - 05:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Al and Joanne were wonderful folks long before buying American Sportbike and long been one of this shining jewels in the world of Buell.

Dangerously smart, passionate and as nice as the day is long . . . .

I always love hearing this stuff about them.

Court
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Rpm4x4
Posted on Tuesday, January 06, 2009 - 05:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thats great to hear because Im planning on making my first purchase from them next week.
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Ebuella_virus
Posted on Tuesday, January 06, 2009 - 06:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Al is the epitome of awesome customer service. I put in an order which he made some suggestions on because the parts that I had ordered were not compatible with each other. The fix that he recommended was cheaper (pricewise, not quality) and was better than the setup that I had cooked up in my head. Also, when Al wasn't available at times, Joanne picked up where Al would have and not a beat was lost. When I don't get who I am used to communicating with, I am usually given the, "he/she will be back next week. Can you call back then?" routine. Nope, not with Sportbike. They both run the best shop for our babies here on BadWeb.

Peace
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2008xb12scg
Posted on Tuesday, January 06, 2009 - 06:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have dealt with 3 Bad web sponsors (spec-ops, Dummer and Darkhorse) And the customer service of all 3 is unmatched! I have my eye on a few things at asb it's good to hear they're top notch to. If only everybody gave this kind of service...
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F_skinner
Posted on Tuesday, January 06, 2009 - 06:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

They are top drawer for sure. You would be hard pressed to find that kind of customer service anywhere.
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Dtx
Posted on Tuesday, January 06, 2009 - 08:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Yup, every time I have dealt with American Sport Bike it was a pleasure. Support your Buell enthusiast suppliers!

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Ekass13
Posted on Tuesday, January 06, 2009 - 08:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Just Got my parts in today Al, Thanks again.
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Spacewolf
Posted on Tuesday, January 06, 2009 - 09:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

*I have dealt with 3 Bad web sponsors*

Good point... I have dealt with 3 of them also... American Sport Bike, XBLights, and Steve at KDfab, and the excellence of service from all three has made dealing with them a pleasure...they have all made me feel as tho they really appreciated dealing with me, and the quality from all of them is amazing.

(Message edited by spacewolf on January 06, 2009)
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Firebolt020283
Posted on Wednesday, January 07, 2009 - 12:27 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

well I finally ordered something from Al last week. Actually I ordered 3 things from 3 different places on the same day. American Sport Bike is the only ones of those 3 people that has made sure I know the status of my order is American Sport Bike.

So in my opinion they are top notch.
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Bombardier
Posted on Wednesday, January 07, 2009 - 04:09 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I know what your saying.

I have ordered and recieved from these excellent people myself.

I live in Central Queensland Australia which posed zero problems to them with regards supply or delivery.

The major mining company I work with has trouble getting stuff from the States in months let alone days.

(Message edited by Bombardier on January 07, 2009)
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Spacewolf
Posted on Wednesday, January 07, 2009 - 06:48 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Where in CQ are you Bomb?
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The_italian_job
Posted on Wednesday, January 07, 2009 - 11:32 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

i have to spend few words for Al and the American Sport Bike crew...
serious, professional, polite, it's a pleasure to deal with them!
charge just when the package is ready to ship (not like E-moto that charged me right after i placed my online order and shipped 2 months after!), always well packed and cared.
that's what business should be...
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Kyrocket
Posted on Wednesday, January 07, 2009 - 01:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

You have to be nice to Badwebbers, if not who knows what will happen. Someone got shafted on here once and within hours the shafter's name, address, place of employment and offers to "visit" him were made. You couldn't make me say anything bad on here.

I also have had good luck with American Sport Bike. Working up an order right now as soon as I can get the bottom end out of the tuber. I really want that CF derby cover and timing plate.
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Firebolt020283
Posted on Wednesday, January 07, 2009 - 08:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well Today I recived my shipment from American Sport Bike and still have not heard anything from the other two people I ordered from (one is a Badweb sponsor) on the same night with the same shipping method and have not even heard anything from them. Al Told me the next day after I made the order When he would ship it and everything.
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Bo_sox
Posted on Wednesday, January 07, 2009 - 10:11 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Pure pleasure to deal with! Great communication, shipments are packaged well, and their shipping charges are what UPS charges. That's a big plus. A helluva lot better than someone trying to get a couple more bucks out of you by inflating the shipping charge and pocketing it. That pisses me off!
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Ginzero
Posted on Thursday, January 08, 2009 - 12:57 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

if i need something for the bike.. i goto American Sport Bike first..
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Ozzysx
Posted on Thursday, February 26, 2009 - 07:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Spacewolf, I have a Ilmberger mudgard/number plate holder (to keep Brisbane cops happy while shortening the bike) on my blue 07 SX. I am thinking of adding a carbon fiber airbox cover. Can you please post a pick of yours?
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