| Author | Message | ||
     Mikej |
Yep, Dyna mentioned them in another thread but today is the first I've heard of them. | ||
| Court |
>>>and the factory sees those as sales for the other dealerships. There are better tricks than that. How about selling your entire inventory of Buells to employees for HD allotment purposes. Things were fine until the second owner, thinking he was the first and unaware that the warrantly had long ago expired, tried to make a warranty claim. Although written up as a "damn Buell" thread, it shuld have read "dealer committs fraud, screws customer". With regard to dealers, I'd suggest you turn the shell over prior to making any definitive declaration as to what is under it. Then again...I could be all wrong. Court | ||
| Buckinfubba |
HIT THE NAIL ON THE HEAD COURT.... | ||
| Epierce |
My friend just bought a black 12R from H-D Pikeville, Ky. So at least one black 12R was delivered to Ky. | ||
| Mikej |
Well I did say maybe. It would be interesting to see what parameters and measurements are used when deciding dealership awards and such, for example exactly what metrics are measured and compared. But oh well, I've always done better collecting shells on the seashore than the webshore.  By the way, how exactly does that sidewalk shell game work anyways? | ||
| Court |
>>>By the way, how exactly does that sidewalk shell game work anyways? Come to Times Square. Henrik and I will make arrangements for you to be lessoned. | ||
| Mikej |
Ya missed the italics, learned the lesson via observation years/decades ago.  But I will be in TimesSquare within the next 18months or so for a visit. I'll bring my two-tailed dime along.  | ||
| Court |
>>>HIT THE NAIL ON THE HEAD COURT.... No kidding? And, to think I just took a shot in the dark and guessed. Buell's next challenge is dealers. Pledging to think outside the box, then charging toward the epicenter of the box to seek a solution will make the process exponentially more difficult. I suggest someone invoke the wisdom that Dumbledore shared with Harry..... Simple lessons yield powerful solutions. Never expect a person, sitting out on the limb, to saw with much vigor or committment. But, hey...that's just me. | ||
| Daves |
Buell's main challenge has ALWAYS been the dealers. Ride to the edge! Dave Iowa HD/Buell (Buell Cycle Center) | ||
| Mikej |
"it takes a long time to change a culture" | ||
| Captainplanet |
I found it pretty interesting that in the new survey I got from Buell the other day, that there was very little to respond to regarding the dealer, the service experience, or the sales experience. Most of the survey focused on the bike and riding style. It seemed like it was put together to hear only the good stuff. | ||
| Court |
>>>Buell's main challenge has ALWAYS been the dealers. That's an inaccurate statement. Buell, Erik and the company, have worked their collective asses off to get to the point, starting in a barn, to where an international dealer network needed attention. Trust me, there was a day when it was Dave Gess talking to Sundance, trying to fake Japanese, that constituted THE dealer problem. The current situation is not difficult to understand and has as much to do with folks sharing a similar destination (i.e. sales and revenue) who have been classically condition (see Pavlov and his rats) to arrive their via differing sales channels (fancy marketing term). The instant problem evolves from a screw being driven with a hammer. How do you take an 18 year HD veteran and send them to "fix" Buell dealers. I, sitting well away and isolated, am waiting for corporate Dorothy to, by design or accident, click the heels of those ruby slippers. The problem is neither impossible (difficult perhaps), nor insolvable. Court (off to Lehman Brothers to present a lecture on Corporate Strategy...can you believe it?) | ||
| Whodom |
Along these same lines, has anyone got any figures for how the new XB12's are selling so far? Are they gonna be the best-selling Buells ever, despite some of (most of?) the dealers? Hugh | ||
| Dynarider |
Mike, take a ride up to the Madison dealer some day. They are truly a total joke...Buell award??? No frickin way, they paid someone off. And if you want to see an elitist attitude, try dealing with their HOG chapter  Up to this point the worst chapter I had to deal with...yes the chapters do co-mingle on certain events...was Milwaukee Harleys chapter. But the Madison one is far worse. | ||
| Mikej |
I'm wondering if this is a carrot/stick sort of deal whereby there is no need to excite the already excited but instead is intended to excite the fence-sitters and doorway-standers. Hope I didn't just peek under another walnut shell with that speculation. | ||
| Blake |
Hmmmm... If you read the text carefully, you might find that the salesmens' awards may have possibly been the result of a random drawing for the nominated salesmen from each dealership. It doesn't necessarily imply anywhere that Buell Corp specifically identified and chose the winning individuals; they may have been chosen by their respective dealerships and thrown into the pot as prospective winners in the "Buell Salesman" portion of the contest. Dave and "Bubba" and the rest of the Buell staffs at more exemplary dealerships may have also been entered in the salesman portion of the contest, but not picked in the final random drawing. Is that possible? Kinda makes sense, no? | ||
| Dynarider |
This is what Dave had to say about it "It was based on how many 9s you(the whole dealership, not just one person) sold during the Slay the Dragon II contest. I sold enough for us to tie with some others dealers in 5th place. Not good enough. Maybe next year. I think they should have one based on how many each salesperson has sold. Ford(when I sold them in a previous life) used to have contests like that all the time. They tracked which salespeople were doing the job both in sales numbers and CSI scores. HD and Buell only track these things per dealership." | ||
| Daves |
The winners were decided on which "dealerships" sold the most 9s, it was up to the dealership to decide who, from that dealership went on the trip. HD/Buell doesn't track which salespeople at any particular dealership sell the bikes. We don't get CSI results from the surveys "per salesperson" just the dealership. When we enter the SWR on a new bike there is NO information entered about "who" actually sold the bike so they have no way of knowing at the factory. Ride to the edge! Dave Iowa HD/Buell (Buell Cycle Center) | ||
| Mikej |
So you are saying that Madison sold more XB9's than Waterloo did? I find that a little hard to believe. No matter as it's all history now anyways.
| ||
| Lothodon |
heh, wausau wi club, HA...the schofield dealership brags how they are typically listed in bragg for being a top dealer. i went in THE DAY the 12's hit the official website and they knew nothing about them. talked to my salesman about getting a black 12r and i'm still waiting to even see one in person. they did get 1 red bike that i abused for a demo bike, and i still want a black one. haven't seen it, haven't heard from them, and they are bragging they are a high praised dealer. | ||
| Daves |
Well, that's how the contest was set up so they must have? Lothodon, I have a 12R in black sitting about 5 feet from me. How about a trip to Waterloo? Ride to the edge! Dave Iowa HD/Buell (Buell Cycle Center) | ||
| Dynarider |
I will tell you straight up that there is no way, no how that Madison sold more XB9's than you guys. Not on a dealership level & not on a per salesmen level. | ||
| Dynarider |
This is why Dave wont win any Buell awards. | ||
| Daves |
I went back and looked up the rules of the contest. I forgot they did this one different. The winning dealerships were based on percentage of their RSO(Retail sales objective). So, if you, in the past hadn't sold many Buells you have a very low RSO. If you, during the promotion, sold a few and exceeded your RSO you rank higher than the dealer that has done well with Buell and has a high RSO. Kind of complicated but in effect, dealers that sold less total units might have won, while dealers that sold more units but had a higher goal(RSO) did not win. Sales from Mar,Apr, and May counted You could've had as low as a 4 unit RSO, so if you sold 5 you would be at 125% 8 units would've put you at 200% My RSO was 8, I think I got 7 sold so I was only at 88% So in short, a dealer that had and RSO of 4 and sold 4 or 5 bikes would've beat me and my 7 bikes. Goofy way to run a contest if you ask me. Hope this clears things up for everyone. Ride to the edge! Dave Iowa HD/Buell (Buell Cycle Center) | ||
| Dynarider |
Hmmm, so if Madisons RSO was 1 & they somehow by mistake sold 2, they would be at 200%. So in the eyes of Buell or whomever ran this rigged contest, that person is a better or perhaps I should say...more worthy of the award? Thats just wrong. Lower your expectations next time. | ||
| Cj_xb |
Goofy way to run a contest if you ask me. I totally agree !!! Like Dyna said, that's just NOT right !! CJ XB  | ||
| Daves |
Well the minimum to qualify was 4 units. I don't get to set my RSO, Buell does that based on past sales history. Ride to the edge! Dave Iowa HD/Buell (Buell Cycle Center) | ||
| Court |
>>>Buell does that based on past sales history. That is inaccurate information. Harley-Davidson does that, based on, among other things, past sales history. Erik Buell knows where to hang the carrot to make the horse move. Court | ||
| Josh_ |
>Goofy way to run a contest if you ask me. Well it's setup to reward recently-good dealers as opposed to historically good dealers. Good way to encourage up-and-coming dealers. 'Course its a good way to give the finger to your best dealers. | ||
| Dynarider |
'Course its a good way to give the finger to your best dealers. Exactly. Guys like Dave bust their ass to promote the Brand, travel all over buying up other dealers bikes, etc etc. And yet some clown can sell 4 bikes in 3 months & gets a trip? Meanwhile your top dogs are sitting at the shop reading Badweb & saying "WTF?". |
