| Author |
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Caddypat
| | Posted on Thursday, January 03, 2008 - 06:07 pm: | 
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hi all,i spent many years as a heavy equip. mech. and we sucessfully used the green locktite to salvage worn bearing pockets.i personally used it on a worn front wheel and i am alive and well.try the dealer first then do what your wallet and common sense dicates.if u can visibly wiggle the bearing side to side then the green probably isnt a good idea. lol pat |
Court
| | Posted on Thursday, January 03, 2008 - 07:10 pm: |
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>>>>In other words a bike that is out of the normal warranty, could still qualify for a recall repair.
Absolutely accurate.
Recall and warranty, are both contracts.
They are unrelated.
Warranty is a two-party contract between the manufacturer and the owner with the dealer acting (often) as an agent for the manufacturer.
Recall is a different bird whereby a manufacturer presents and has approved a plan, conforming to procedural requirements, to alter a previously certified configuration.
The agreement is twixt the feds and the mfg. with the mfg-customer element comprising one of the conditions precedent for the mfg. to demonstrate execution.
How various mfg. arrive at warranty issues varying WITHIN the guidelines. Buell errs HEAVILY on the side of caution for two reasons unrelated to law or legal obligation. |
Jlnance
| | Posted on Thursday, January 03, 2008 - 11:31 pm: |
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+1 on finding that bearing shop
http://www.applied.com/
 |
Elf
| | Posted on Thursday, January 03, 2008 - 11:40 pm: |
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Or Kaman. They carry a TON of different bearing brands, and are in most larger cities...
http://www.kamandirect.com |
T9r
| | Posted on Friday, January 04, 2008 - 11:52 pm: |
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I used Fastenal www.fastenal.com to find my bearings at a great price too.
I will contact the dealer, when they open after the holidays (1/7) and ask them nicely if they can help me out.
After looking at the bearing it seems to have leaked all the grease out. This was the stock OE "good will" replacement bearing that failed.
Back when I had the front fail in 1,500mi they were not willing to help me out w/ repair of that one, though that one did not damage the $300 rim either. |
80rs427
| | Posted on Saturday, January 05, 2008 - 06:23 am: |
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Do you use a pressure washer to clean your bike? I'm wondering if you have pushed water past the seals with high pressure during cleaning? |
T9r
| | Posted on Saturday, January 05, 2008 - 04:02 pm: |
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I have never used a pressure washer to clean a bike, nor a car and nor my house. I only use soft sponges and a garden hose to clean the bike with mild soapy water.
Once I was accused by an exhaust company, SLP (out of NJ) of using a grinder to polish the tip on my wifes Mustang. That  burned me up. They just use crappy materials that wouldn't hold up to vibration. They then terminated the "limited lifetime" warranty.
I never use anything abrasive (water nor other materials) on my vehicles. My wife can attest that I do have common sense. |
T9r
| | Posted on Monday, January 07, 2008 - 11:47 am: |
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I nicely called the dealer up (knowing that they didn't have to do anything to help me), and they (Steve) called BMC. BMC said they would replace the wheel, and asked me to pay $100 admin fee and pay for the labor of installing the rim.
That is SERVICE and THEN SOME!  They didn't need to do anything but they went above and beyond on this one.
I'll add a post about the A++ service from BMC to give them some positive press. |
Ceejay
| | Posted on Monday, January 07, 2008 - 11:56 am: |
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That's cool as hell!! |
Blake
| | Posted on Monday, January 07, 2008 - 01:23 pm: |
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Thanks for that very welcome update. Do you get to keep the problem wheel too? |
Ccryder
| | Posted on Monday, January 07, 2008 - 02:22 pm: |
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T9r:
We just have to keep the faith, in our Dealer and, in Buell.
Over the years Buell has come through many Buelligans, and for me, (Like overnighting a full set of hard bags and brackets for my S3T two days before Home Coming!) when it was crunch time. No one can have it 100% of the time but they do come through when they can and, when it's appropriate.
Time2Work
Neil S. |
Court
| | Posted on Monday, January 07, 2008 - 02:23 pm: |
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Naughty is nickels . . . Nice is a fortune. |
Bake
| | Posted on Monday, January 07, 2008 - 03:07 pm: |
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Nice dealership! |
Saintly
| | Posted on Tuesday, January 08, 2008 - 09:01 am: |
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Man that is awesome!
I tip my hat to your dealer and the motor company for that. |
T9r
| | Posted on Friday, January 18, 2008 - 03:52 pm: |
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An update....
The dealer told me that the whole bike needed to be there so they could install the new wheel. So there would be that labor fee of installing a tire and the rim back on the bike. $50 est.
I wanted to go from the silver rim to the blue rim, so that was a difference of $35.
Buell CS wants to charge $100 for documention.
The dealer would not just exchange the rim,
MY ISSUE:
What was I thinking, why would it be easy or simple... because of course I've already removed the rim from the bike and the pulley and rotor, so the bike is not moving!
I'm a little ticked off that they want me to put it ALL back together and bring the whole bike there just to get the rim installed.
There was an HD mechanic, JERK, in the Service area when I brought this issue up with the service guy and the HD guy REALLY ticked me off.
MY SOLUTION:
Right now I'd rather go elsewhere and pay a BADWEB full price because I know they want my business and understand my situation. |
T9r
| | Posted on Monday, January 21, 2008 - 05:24 pm: |
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Edit to SOLUTION:
Put the bike back together. Waited til it was 17 degrees outside and drove it 45 min up to the dealer.
Carlton did a fine job in the Service Dept. Nice having a guy that is a well rounded motorcycle enthusiast. |
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