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Buell Motorcycle Forum » XBoard » Buell XBoard Archives » Archive through August 22, 2007 » VDSTS question for those who have used this software « Previous Next »

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Brent_crossbronkos
Posted on Saturday, August 11, 2007 - 03:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Just used my shop's new VDST Software (from American Sport Bike) for the first time today and I have a question for others who have used it: when I switch diagnostics mode (for example from "dashboard mode" to "strip mode") a little box pops up that says "warning engine damage"- or something to that effect - I click on OK and it brings me to the DTC screen that shows fault codes but there are not any???? I tried several different things so note any changes but the software still acts the same way. The bike's CET is not on and it runs perfect. Is this just the way the software works? The instruction manual is terrible so any tips would be greatly appreciated.

PS: the TPS reset function works great - highly recommended for anyone wanting this feature alone.
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Tank_bueller
Posted on Saturday, August 11, 2007 - 04:24 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Mine does that too. I think it's a certain version of the software that has a glitch somewhere.

My bike runs perfect, with no CEL, also.
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Speedy
Posted on Sunday, August 12, 2007 - 04:22 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

just download a new a update from the site
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Jumpinjewels
Posted on Sunday, August 12, 2007 - 09:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

We just used ours for the first time and it did the same thing. Looked up the update on the Technoresearch web page. That revision is the same as what we have just purchased from Al at American Sportbike.

Any other thoughts? Maybe we can hear from Al on this one.
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Al_lighton
Posted on Monday, August 13, 2007 - 01:59 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

It's a bug. But a harmless one. Close that window and it's all OK.

I'll talk to the folks at TR about it again.

Al
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Brent_crossbronkos
Posted on Tuesday, August 14, 2007 - 06:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Any word from TR about the bug?
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Fmaxwell
Posted on Wednesday, August 15, 2007 - 12:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Seriously, Al, he waited 28 hours and it's still not resolved?

I get the feeling that he was one of those kids who said "are we there yet" continuously once the family car got a block from home.
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Ratyson
Posted on Wednesday, August 15, 2007 - 01:19 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Could it just be a warning telling you that if you make changes without knowing what you are doing, expect engine damage??
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Brent_crossbronkos
Posted on Wednesday, August 15, 2007 - 04:43 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"I get the feeling that he was one of those kids who said "are we there yet" continuously once the family car got a block from home."

Are you serious Fmaxwell? If you don't have something useful to add why not keep your smart ass mouth shut. I have also sold one of these units to another bike shop and would rather not wait for a complaint but be prepared with an answer to the question that is inevitable. Obviously the manufacturer has been aware of the problem for some time and has not addressed the issue since Al has prior knowledge of the "bug". It is called customer service - I am sure you would like to be treated with the same concern when you patronize a bike shop. Your comment wastes everybody's time. This is a great forum for sharing information and I hope that others will benefit from my question and eventual answer.
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Al_lighton
Posted on Wednesday, August 15, 2007 - 09:45 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I've played phone tag with them this week, and we've been so swamped this week I haven't been able to follow up on it diligently. Hopefully I'll reach them tomorrow. I just sent them some email to get to the bottom of it.

Al
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Jamie
Posted on Thursday, August 16, 2007 - 12:37 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I just got my VDSTS in... so I'm on the same page here. Is everyone running 3.01-A.04 which is downloadable here...?

http://www.technoresearch.com/Downloads/downloads- VDSTS
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Hammer71
Posted on Thursday, August 16, 2007 - 09:28 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Or you could call them yourself. Whenever I had an issue I sent an email with phone number and got a call back within 24hrs. Walked me through my issues and all has been good.
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Al_lighton
Posted on Thursday, August 16, 2007 - 08:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I spoke with them today..they thought the bug had been fixed. I assured them it had not, and then proceeded to load successive versions that have been released until I found the one that seems to have introduced the bug. I've forwarded that info to them, they ought to be able to ferret it out with that info. Stay tuned.

In the meantime, just click past it, it is relatively harmless, if not slightly annoying.

Al
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Tank_bueller
Posted on Thursday, August 16, 2007 - 09:38 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thanks Al, for everything you do for the greater good!

Rock on brutha!
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Brent_crossbronkos
Posted on Friday, August 17, 2007 - 06:29 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Yes thanks Al - much appreciated.
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Jamie
Posted on Friday, August 17, 2007 - 08:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Not to hijack this thread...but after reading through it again...I'm not sure if my warning is actually warranted. I just installed a new to me race ECM, reset the TPS and had to occasionally fuss with the warning window throughout the process. But MY warning window states that the fuel pump and #2 injector are shorted to the battery...then it clears to nothing. Anyone else's do this?
...or do you just get the warning screen with no codes...I think my codes were 32 and 33. My bike runs great though...no problems at all. And with the new ECM it's better than ever. Hmmmmmm....
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Tank_bueller
Posted on Friday, August 17, 2007 - 09:36 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

If the bike runs "great", use the software to clear the codes, ride the bike "for a bit", and check it again.

Odds are it was displaying past codes, and next time it will be blank, like ours are.

It's a pain, but it's being worked on(see above).
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Fmaxwell
Posted on Saturday, August 18, 2007 - 10:02 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Brent_crossbronkos wrote:

"If you don't have something useful to add why not keep your smart ass mouth shut."

This is how you respond to good-natured kidding? What a jerk you are!

Yeah, I have something useful to say: You're a rude, impatient twit with unreasonable expectations -- both of Al and of Technoresearch. You don't even have the courtesy to give Al a few days before you start bugging him for an answer.

I have also sold one of these units to another bike shop and would rather not wait for a complaint but be prepared with an answer to the question that is inevitable.

If you are selling the software to your customer, why are you relying on third-hand exchanges in a public forum for tech support? Why aren't you calling or e-mailing Technoresearch yourself.

Obviously the manufacturer has been aware of the problem for some time and has not addressed the issue since Al has prior knowledge of the "bug".

That's all the more reason to believe that it's not going to be fixed overnight.
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Rocksham
Posted on Saturday, August 18, 2007 - 03:20 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Hmm.. maybe $195 is too much for software with bugs?
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Brent_crossbronkos
Posted on Saturday, August 18, 2007 - 05:41 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Fmaxwell: good natured kidding - I don't think so. Bugging Al for an answer - hardly. Looking for third hand exchanges for tech support? That is not how the post began - was a general inquiry to see if the situation was normal - obviously it is not. Problem not going to be fixed overnight?- is clear from other people's posts that there is a problem, there has been for some time, and from what I can gather, some thought the issue had been solved so it is good that I have brought the matter up. I'm a "rude impatient twit with unreasonable expectations..." -another example of an internet tough guy. Get a life.
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Fmaxwell
Posted on Sunday, August 19, 2007 - 12:00 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Brent_crossbronkos: Just stop this and apologize. There was no excuse for telling me to "keep [my] smart ass mouth shut."

Al wrote "I'll talk to the folks at TR about it again" and the next day you wanted to know if TR had responded to him. Sorry to have to break the news to you, but that's seriously impatient and deserving of a little ribbing.

As to being an "internet tough guy," I really doubt that you'd ever say "keep your smart ass mouth shut" to my face.
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Brent_crossbronkos
Posted on Sunday, August 19, 2007 - 07:59 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"I really doubt that you'd ever say "keep your smart ass mouth shut" to my face." - LOL. Hold on, LOL again. OK, I've stopped now, and you can bet your bottom dollar that I would say it to your face. I apologize to the other list members that have had to endure this trivial exchange. Hopefully those who have been following this thread will continue to do so (amid this other nonsense) in an effort to get a clear answer about the software. Although for some I suppose it has provided some comic relief!
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Fmaxwell
Posted on Sunday, August 19, 2007 - 09:41 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Brent_crossbronkos: "...and you can bet your bottom dollar that I would say it to your face."


Brent_crossbronkos


LOL! Brent, you want to be an e-thug and you look like an accountant, so don't post your picture online!





Have a nice day!

(Message edited by fmaxwell on August 19, 2007)
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Brent_crossbronkos
Posted on Sunday, August 19, 2007 - 12:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Still wasting people's time eh, Fmaxwell. An accountant? - try Harley shop owner that has been in the business for 20 years as well as a retired member of the Canadian Armed Forces. Out of respect for the other list members I will no longer give you the satisfaction of a response. Your inclusion of the picture re: Special Olympics, is insensitive and in poor taste; I apologize on your behalf to the other list members whom you have offended by its inclusion.
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Surveyor
Posted on Sunday, August 19, 2007 - 02:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

http://www.badweatherbikers.com/cgibin/discus/show .cgi?tpc=32777&post=955442#POST955442

Fred, I have no problem telling you to your face, I find your last post abusive both to another user and to people less fortunate than most of us -
Blake and other custodians please note, this type of posting adds nothing to the forum.
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Jwhite601
Posted on Sunday, August 19, 2007 - 02:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

This ain't the first time ive seen this crap from FMaxwell. I vote to boot him from the board. Anybody wanna second that motion.
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Fmaxwell
Posted on Sunday, August 19, 2007 - 03:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Brent_crossbronkos wrote:

Out of respect for the other list members I will no longer give you the satisfaction of a response.

Had you shown a little respect from the beginning, this would never have started. But I'm glad that this is now over.

Your inclusion of the picture re: Special Olympics, is insensitive and in poor taste;

You are right. Although it is popularly displayed all over the net, it is in poor taste and I have removed it.

I apologize on your behalf

No need. Unlike some people, I'm capable of apologizing for myself: My apologies to anyone who was offended by the "Special Olympics" image I had previously posted.

Jwhite601 wrote:

This ain't the first time ive seen this crap from FMaxwell. I vote to boot him from the board. Anybody wanna second that motion.

This isn't "Survivor." It's a privately owned web site. Whether I go or stay is up to Blake and the other board custodians -- not mob rule.
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Rocksham
Posted on Sunday, August 19, 2007 - 04:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I still think $195 is too much for software with bugs. Does anyone want to sell just their cable? I want to try ECM-Spy.
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Tank_bueller
Posted on Sunday, August 19, 2007 - 06:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

The VDSTS cable will not work with anything but VDSTS. Inside the "dongle" is a "software key" similar to Direct Link.

I tried it, and ended up making my own cable for my Palm Tungsten E2.

Tank
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Fmaxwell
Posted on Sunday, August 19, 2007 - 06:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

If you want to make a cable for ECMSpy, it's pretty easy -- just three wires to solder. Here's a quickie how-to I posted on Buelletin Board, complete with links to buy the parts:

http://www.buelletinboard.com/forums/showpost.php? p=24445&postcount=18

Others have done them, too. Probably better in some cases, but I knew where my writeup was.

I've been real happy with ECMSpy. I've done two TPS resets and adjusted the idle speed a few times. I've used it to back up the data in two different ECMs that I own (a 2006 and a 2007 XB12 ECM).
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Rocksham
Posted on Sunday, August 19, 2007 - 08:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thanks.
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Blake
Posted on Monday, August 20, 2007 - 02:07 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Fred,

If you don't have something constructive to add, like your last post for instance, then please avoid posting antagonistic and confrontational comments here. If needed, please click on the "Rules" link at the bottom of the page and review our terms of use which you agreed to honor.

Thank you for helping to maintain a friendly and positive demenor on BadWeB.
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