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Buell Motorcycle Forum » XBoard » Buell XBoard Archives » Archive through October 19, 2006 » Enough to turn you off Buell? » Archive through October 11, 2006 « Previous Next »

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Thepup
Posted on Tuesday, October 10, 2006 - 09:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"Would you classify your use as according to the manufacturer's expected and intended consumer use?

I don't take lemon bikes lightly. I'd be pissed if I bought a bike and it died 1,000 miles later (as is on this board right now on an Scg).

If you go to an auto dealer with a car that has rubber chunks slung inside the wheel wells, you would rightly assume that the car had been handled "roughly".

I would think that track day use (and daily use that resembles track days) would shorten the lifespan of any vehicle. You can't take your brand new Tacoma pick-up and race the Baja 1000 in it. It won't last. The use exceeds the manufacturer's design parameters for it's intended average consumer use.

Please don't get me wrong. I am in no way belittling anyone's bad experience with mechanical gremlins, but I find it interesting that guys that beat the ever living dog crap out of their bikes complain when things break.

I believe that all of us Buell riders run harder than most because our bikes allow us to. In general, I think Buell has done a pretty good job taking care of even those who are a little "harsher" on their equipment than they should be.

My $.02."

Ft bstd,what is Buells intended use of a sportbike?especially since they use high speed runs through canyons,"own the corners",sponsors stunt teams and sponsors battletrax events at thier dealer events.

(Message edited by thepup on October 11, 2006)
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Bads1
Posted on Tuesday, October 10, 2006 - 10:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Skyguy my bikes alot like Jason above have been solid. My wife has a 03 XB9S that we bought new last year zero miles. I replaced the belt when the bike approached 1500miles just for a piece of mind. That costed me almost 600 and the bike was brand new. I'm not complaining about that. But although you have had your problems you come here day after day to complain. What do you want us to do??? We have heard your problems and remember them as Steve stated for months back it not like we don't care or haven't tried to offer help or advice. We are not your dealer or Buell we are a small community that enjoy the bike. If I had the problems you do and feel that I've been screwed and can't get anything resolved I'd sell the bike pronto not return to the brand,buy another bike and life would go on. Just that easy.... life to short. Good luck with your decsion on your bike. Remember we aren't your problem.
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Court
Posted on Tuesday, October 10, 2006 - 10:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

>>>> face the wrath of the faithfull.

Quit whining. You've heard my opinion, you've not faced my wrath.

You have an opinion, you're entitled to it and you've spouted it till you are blue in the face.

I have the same rights.

Court
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Bads1
Posted on Tuesday, October 10, 2006 - 10:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Pup Buell hasn't done a Battletrax since 03 and they don't sponsor dealer Battletrax's... never had never will,the dealers pay for them out of there pocket's. As far as Stunt teams define Sponsorship??? Does that mean.... I blew a motor I need a new one???? I doubt it. Do they maybe get some sort of discount on parts or some type or form of help yes. If they were that big into the sponsorship the stunt team or teams would have performed at Homecoming...that didn't happen
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Skyguy
Posted on Tuesday, October 10, 2006 - 10:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Your opinion was fraught with untruths.

Isn't it great having rights..............
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Thepup
Posted on Tuesday, October 10, 2006 - 10:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Bads,they did sponsor battletrax though and they do sponsor a stunt team.With that said,what is Buell's intended use of the "Sportbike" they sell?
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Bake
Posted on Tuesday, October 10, 2006 - 10:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Wait a few months and that bike will be worth about 5,000.......................

I am not getting any bites on my 03 at 4,000.

Worthless POS.


Unfortunatly it's this kind of stuff people have grown weary of. I don't think there were that many who were unsympathetic to your problems, it's the way you went about it.
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Bads1
Posted on Tuesday, October 10, 2006 - 10:31 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Always wear your proper gear,ride within your limits. Battletrax was never sponsored...that is a self owned business that is put on by Reg. My Bar sponsors a out law car...we give him a 200 bucks a year to put are name on his car doesn't mean we have any control. Do you think Buell does???
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Thepup
Posted on Tuesday, October 10, 2006 - 10:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Bad,never said they had control,please reread my reply to Ftbstd talking about the intended use of a Buell motorcycle,I know you want to turn this into something negative but I was just asking him a question.
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Skyguy
Posted on Tuesday, October 10, 2006 - 10:53 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Bake, no one is as weary as I am...........

And yes very upset. Sorry you don't think I should say anything but I am past caring.
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Sub65chris
Posted on Tuesday, October 10, 2006 - 10:58 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sorry you don't think I should say anything but I am past caring.



dude help everyone here re-phrase and be more neutral . everyone and their brother knows you are "beyond super duper upset "chill and let some (just a little )of the hostility go.
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Thepup
Posted on Tuesday, October 10, 2006 - 11:02 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sky,I wish I did have your problems,with that being said,I know what I have and what to expect out of my Buell.
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Cochise
Posted on Tuesday, October 10, 2006 - 11:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Need a better offer Skyguy? How about I trade you my '94 ex-police Caprice cruiser for your Buell.
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Bads1
Posted on Tuesday, October 10, 2006 - 11:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Nope Pup not trying to make this a negative thing at all. Just some of your facts are not correct.
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Thepup
Posted on Tuesday, October 10, 2006 - 11:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Has Buell ever sponsored a Battletrax?Does Buell sponsor a stunt team?
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Bads1
Posted on Tuesday, October 10, 2006 - 11:33 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Pup around and circles we can go where we stop nobady knows. Your understanding's are different then mine. I can accept that but to argue with someone or debate with someone that is the only thing thy want to do is not my idea of fun. Pup enjoy your Buell,its late I'm tired. Skyguy hope things work out for ya. If I wasn't happy I'd sell get another bike they are all good.

(Message edited by bads1 on October 10, 2006)
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Cochise
Posted on Tuesday, October 10, 2006 - 11:48 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Does Buell sponsor a stunt team?

I don't know the answer about the Team part, but there is a rider in South Africa who is sponsored by Buell. His name is Ramon.
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Cochise
Posted on Wednesday, October 11, 2006 - 12:26 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Need a better offer Skyguy? How about I trade you my '94 ex-police Caprice cruiser for your Buell.

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Ft_bstrd
Posted on Wednesday, October 11, 2006 - 12:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Pup,

Do you really think a "race replica" bike is really equipped to go out and compete?

A sport bike is exactly that. It's built for consumer use on legal roads (assumed to be at or near legal speed limits). It's assumed to be ridden but not abused.

If you do 100% of your riding like this:





or this:






Then, no that is not Buell's intended use. You are riding beyond the bikes expected durability. Components will fail prematurely.

Why did the XBRRs fail in the first race out of the barn? Internal (consumer stock) components were not able to withstand the stresses of race use. If you ride on the street as one would race, you will experience much shorter durability cycles on components. You regularly bounce your bike off the rev limiter, you will reduce your engine's life cycle. You may not like it and you may not want to have to pay for it, but it is a reality.

I would love to have a bike that I could beat the ever livin' dog crap out of and the company that sold it would always replace all the parts free of charge to me.

When you find that company, please let me know. I'll buy two of their bikes.

What I have found is that when you can find a competent service department (and there are admittedly many that aren't), Buell has a pretty damn good warranty and actively stand behind their bikes.
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Ft_bstrd
Posted on Wednesday, October 11, 2006 - 12:36 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I don't know if they sponsor a stunting team or not, but I seriously doubt that this is the type of publicity Buell wants.



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M2nc
Posted on Wednesday, October 11, 2006 - 01:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sky - I do not know what other items you have had problems with, but the present list is interesting. It shows a trend that Buell does need to look at. All the parts that have failed on your bike are not manufactured by Buell. They are all out-sourced parts. That is not to let Buell off the hook for your problems, but they need to hold their supplier's feet to the fire.

That said, Buell has dropped many suppliers for sub-par quality. The '03 belt supplier was dropped for Goodyear. I have heard of a few '06 belts breaking but to date not the numbers that the '03 reported. Dunlop for '07 was kicked to the curb because of customer complaints especially with the D616. I think Buell needs to push for a Toyota/Honda like supplier relationship. Though Strut bushings were a know problem on 98 Toyota Camrys but Toyota still charged me full retail of $400 to fix them when they went out.

There is power in volume so Buell will not have the leverage that Toyota or Honda have. These big manufactures can demand what ever and the suppliers will bend over backwards to give them what they want. Buell does not produce the volume necessary to rattle any sabers. Oh and do not try the Harley connection. The company I work for is in the same position. A large parent company that shares suppliers. If there are any suspect parts, they ship them to us because less exposure if something is truly bad. If a corporate supplier deal is made then Buell has to honor it even though Buell's needs may not be met by the supplier. Yeah I live that hassle every day.
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Thepup
Posted on Wednesday, October 11, 2006 - 05:23 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Ftbstd,I would say that the picture of the tire is exactly what they promote.Do they expect you to go stunting,probably not.Last time I checked a "Sportbike"is made to ride in a sporting way,not like a cruiser.So when a bike is ridden hard it is expected to hold up,track days are a different story,but to say going out and hitting the twisties is abuse then Buell should make cruisers.
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Skyguy
Posted on Wednesday, October 11, 2006 - 10:48 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I have to admit the level of upset increased when I started to hear yet again how I must have abused the belts. Then Court posted BS and I got really wound up. I expected a bit more from him..

I have never said Buell should give me free parts. I have said that when a large number of their customers have issues with things like belts and stators the least they could do would be to replace the trouble parts at cost.

To expect them to lose a bunch of money is not reasonable. Instead they charge full retail for the troublesome parts and do their best to avoid admiting THEY have a problem. This is bad business because sooner or later they will run into someone like me.

I must be a bad guy to think this is a B.S. attitude. EB relied on us early owners to support the brand. I have supported the brand even when having trouble. A couple of folks on Sacborg had to remind me that it seemed I was drinking the Buell-aid myself for awhile.

I refuse to support the brand any longer and will do everything in my power to cost Buell sales and money. Courts BS post put me so far over the egde that If I was the person I was ten years ago then I would go out of my way to damage anything owned by BMC should I ever see it by the side of the road.

Luckily for them I have grown up a bit since the old Earth First days....................

There is no denying that BMC left many of us 03 owners and from what I can tell many tuber owners hung out to dry.

Taking care of customers is what I do. I have always had a service related business and my customers are gold. If I have to lose money on a couple to win loyalty that is what I do. I know it will come back ten fold.

Leave a customer hung out to dry and that will also come back ten fold................

I am looking at a new domain name that includes the word Buell. I am going to do some serious research and plan on making BMC's attitude and issues very public.

I am also going to talk to a product liability attorney and see if there is a class action possibility regarding the belts and headlights.

Most people have to work full time but I get most of my winters off and am usually done working by ten or 11am. I am the kind of person who does not let things go easily when I get screwed over.

Anyway I am done going round and round on this board regarding the problems especially as this is not where I can find many people whos minds may be changed here.

Orange robes for everyone!
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Spiderman
Posted on Wednesday, October 11, 2006 - 11:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Sky,
I can't empathize with you on our situation cause evrything that went bad with my tuber was due to the whoopin I put on it.

But I can tell you this, by spouting off like this, and threats will not help your case in the long run. In either litigation or otherwise.

Just remember teams don't post their plays before the final game.

Posting comments like that can only hurt you in the long run...

Best of luck to you...
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Glitch
Posted on Wednesday, October 11, 2006 - 11:23 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I was doing some reading.
Found out that the belt system is only meant to flex around the pulleys, and over the idle pulley. Anything else could damage the belt.
So, if you swingarm is tweeked it just may cause your bike to eat belts.
Skyguy, did you have the swingarm checked for alignment after Vin Diesel hit it?
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Skyguy
Posted on Wednesday, October 11, 2006 - 11:55 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Glitch, The bike went to Skip Fordyce for a estimate and it suposedly included checking the bikes alignment. I was told it was fine, just scratched up. It tracks straight and seems to handle fine though. It also went through a couple of belts before that happened.

Spidy, I don't have any options left with BMC or the dealers so I really don't know what to do other than be upset. I wish there was some alternative but despite tons of effort I have gotten nowhere.

I do not want to go the legal route and honestly am not sure if I even can. I can however build one heck of a website and don't mind paying a few dollars to get it to come up on the top ten everytime someone searches for Buell.

Everyone that actually knows me, knows I am a very fair, honest and reasonable kind of guy. I am also very passionate about whatever it is I am doing. If I make a mistake I admit it. I have always taken issue with dishonesty and I feel that BMC has been dishonest and unfair.

All I can do at this point is try to sell the bike and make the public at large aware of the issues. Sad because all it really would have taken to bring me back into the fold would have been a discount on a couple of parts, fixing my wheel bearings and most recently a stator/regulator at cost (due to stupid wire routing).

I never blamed BMC for a bad fork seal, my shot steering bearings or a wheel bearing that blew out nearly casuing a crash. these were things I took full responsability for.

Headlights, belts and strandings due to wires rubbing through are serious issues. These problems can kill people and that BMC refuses to fix or admit to them is IMHO scummy as all hell. Scumbags should not profit from thier actions.

I am not saying EB is a scumbag so don't get me wrong. I still have the utmost respect for him. HD on the other hand...............
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Skyguy
Posted on Wednesday, October 11, 2006 - 11:58 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

My spelling sucks due to being very tired and when tired dyslexia causes me to swap letters all the time. For some reason some words are worse than others. Even when wide awake I usually get "because" messed up.
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Rasmonis
Posted on Wednesday, October 11, 2006 - 12:26 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Skyguy,

Sorry to hear about your situation, it these things happen. I have read on this board however of other owners who experienced problems with their bikes and BMC or the dealer when above and beyond to take care of the problem. Perhaps a different approach is in order.

I and a long list of other owners have had positive experiences with their bike(s)0. Personally, I would fix it, sell it then buy another Buell. You obviously like the performance aspect of it and your experience in general has not all been negative. Sell it for parts if you have to.

Wish I could offer better advice. Good luck.

-Ras
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Blake
Posted on Wednesday, October 11, 2006 - 12:55 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

"I ... will do everything in my power to cost Buell sales and money. "

That is not the kind of statement most would expect of "a fair, honest and reasonable kind of guy."

You've become bitter, hateful and vindictive and a terribly negative contributor here. I strongly suggest you try giving the book of Job a read. It might help you put your problems in a more reasonable perspective. Then find the issue of Road Racing World magazine where the Ducati 748 customer tells about his experience persevering through serous engine problems, in the end bubbling his concerns all the way up to corporate management. Please note how he did this in a completely mature and professional manner. Please note his wonderfully positive results.

You surely understand that you are misbehaving when posting some of your inflammatory comments, yet you continue to do so. It is not a constructive dialogue; nor is it consistent with the policy to which you agreed when registering on the site. Honest you say? If so, then you have obviously forgotten the terms you agreed to abide by and uphold here on BadWeB.

We understand being disappointed and even angry when stuff breaks and causes inconvenience and expense. We, most of us here on a consistent basis, are here to help or at least offer some support. You've made that very difficult.

If you really intend to wage a personal war against Buell motorcycles, you'll need to do it outside of this forum. It's your choice entirely. Really.
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Skyguy
Posted on Wednesday, October 11, 2006 - 01:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Different approach? I am so sick and tired of hearing this from some of you people.

You have no idea what or how my approach was. The recent hostility is due to the fact that my nice, friendly and easy to talk to on the phone approach DID NOT WORK!!!!! I waited weeks for return phone calls and never got nasty.

Sorry for yelling but it is getting tiresome being blamed for the problems and lack of results.

I am a nice person and even when I got billed by Verizon for 1,000 dollars worth of calls I did not make I never raised my voice or was mean to the CS reps there either. I would never be nasty to a CS rep because they do not make the rules.

I did however end up with nearly a years worth of free phone service. After ten hours on the phone with various supervisors someone finally realized that if the company took care of me I would in turn continue to do business with them. They took care of me and to this day I still use Verizon even though it is not the best service for the area I live.

As for buying another Buell? After this experience.......... NO WAY!

Actually that is not true. If anyone from BMC would actually call me and try to work out the issues I would be of a different mindset. It would not have taken much to make me happy.

After no less than five calls to CS I am sure that is not going to happen though. It saddens and disapoints me at a level most here just won't understand.

I expected more from Buell. Why? Becasue one of my best flying buddies was Doug Domocus (aka the Wheelie King). He spoke highly of Buell and was the primary reason I bought one. Sadly he died in a tragic accident. However if he was still alive he would be taking care of this for me personally and I am sure that someone at BMC would have handed me a new bike by now.

Keep in mind I was never asking for a new bike. All I wanted was a break on the second and third belts and the wheel bearings fixed. The factory has to be aware of the wireing harness issues becasue no one from the factory got a hold of me to ask why or how the wires rubbed through.

I am left with the distinct feeling they don't care as long as they sell more bikes every year.
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