| Author | Message | ||
     Frequency |
Well i made an appt for my 10k check for last monday. I got a call tuesday saying it will be another couple days. Wed i called to see if she was ready. I they were waiting for a fork seal... hmm ok Thurs they call and say she is ready. I ask for the total: $543.50... $543.50... $543.50... I had the lady repeat it 3 times. Still in shock i said ok and hung up IIRC the price board listed a 10k check at 270. What could they have done to push the price up to double that w/o calling me... Anyone ever have anything like this happen before? | ||
| Doon |
Maybe they did it twice for good measure  | ||
| M1combat |
I walked into a dealership and asked if they had ever rebuilt Buell forks before. The service guy said "Yeah, of course.". I said "Well, I just asked because you guys don't sell that many of them and I was just curious." He said "They're exactly like HD forks... They're showas right?" I said "Well, yes, they're Showas but... HAve you ever even LOOKED at a Buell fork?" Silence. I said "They're up-side down cartridge forks and they're triple adjustable." More silence... I did my own damn 10K service... I'm sure the labor involved is what pushed the cost up. The parts for a fork rebuild are about $30. As I recall the 10K service calls for a fork rebuild. If they didn't realize that they needed to do that (I don't know what the HD's need at 10K) then that's their fault and not yours. It's also their fault if it took them three hours. | ||
| Aeroe |
What's involved with a fork rebuild M1? I need to do mine soon... | ||
| Tbowdre |
why are people rebuilding forks at 10K?... leaking? fork rebuid = replacing seals, dust cover and changing oil. not hard if someone who has done it before helps and you have an impact wrench or the corect tool to separate to the two pieces | ||
| Frequency |
The are a pretty good buell dealer IMO, Schaeffer's in orwigsburg(sp) and the price board was just buell prices, they have a seperate one for HDs and i have no idea why my forks would need to be rebuilt they were replaced after a nasty wreck if i would have know i would be raped by them i would have done the damn service myself but i've been really busy lately and thought 300 ain't bad for a 10k service | ||
| Roc |
Fork oil change at 10k, I don't think there is any rebuild. What was the estimate on the repair order that you signed? That is a legal contract and I think they need your ok for additional charges. Our shop would have notes and initials concerning any additional work, or we would probably eat it. Our 10k for the XB Buells is around $850, labor rate is $80 an hour. | ||
| Frequency |
$850, holy shit, honestly not sure what the estimate said never expected this to happen | ||
| M1combat |
You'll need dust boots, fork seals, copper crush washers and fork oil... About $30 from American Sport Bike as I recall (just bought mine). As far as actually rebuilding them take a look through your service manual... They mention a special tool used to compress the spring but from what I've heard it's not really needed. You would really just replace the fork seals and dust boots (look through the KV for help with re-installing the fork seals) and make sure the parts are clean. Get all of the old oil out and put them back together. Getting the fork oil level correct is a bit tricky if you don't have a means of accurately measuring liquid volume. They need to be the same amount and keep in mind that the fork oil level and viscosity is used as a tuning device  . IMO a heavier person should add just a bit of fork oil compared to what Buell recommends. That said... if you're into tuning with fork oil you should have replaced the springs with ones matched to your weight long ago . | ||
| Skully |
I have 27,000 miles on my forks. I've never done anything but replace the oil. Keith | ||
| Frequency |
Well i called them this morning. the board says 270 but that is just a guestimate. then in the next breath she said Bill told her 540 is the flat rate. she couldn't tell me what was done to my bike in order to bring it to the 540 other than the forks are alot of work and the parts were 32.95. she told me the fork rebuild is part of the normal 10k check. so if thats true the board should reflect that price IMO. if its not part of the 10k check and that is where the extra 270 is coming from then i should have been called and asked if i want my forks redone | ||
| Josh_cox |
Our 10k for the XB runs $550 normally. That price isn't too far from normal. They should probably advertise differently though. | ||
| Frequency |
Our 10k for the XB runs $550 normally. That price isn't too far from normal. They should probably advertise differently though. I called another dealer in the area they quoted me 310. Well I have a call in with the manager right now. I'll let you guys know how its turns out. | ||
| Pwnzor |
I hate to ask the most obvious question, but since I haven't seen it asked, here it is: Did you get the estimate in writing when you dropped off the bike? Doesn't sound like it. Don't ever assume you will be charged what is written on the wall behind the service desk, or ANYWHERE for that matter. You get no estimate, you get reamed, every time. Sorry it happened to you, but when a dealer gets away without giving an estimate, they will bend you over so far you can read the bottom of your own shoes.  | ||
| Firebolteric_ma |
>>>>>>>>>>>>>>>they will bend you over so far you can read the bottom of your own shoes.<<<<<<<<<<<<<<<<<<<<<<<<<<  AIN'T THAT THE TRUTH!!!! | ||
| Lost_in_ohio |
Here (Ohio) they can exceed the estimate by 20% before having to get a verbal approval....If exceed it without approval you do not have to pay the difference. | ||
| Pwnzor |
There is some percentage by which they can exceed the original estimate here as well. Twice I have had a service MANAGER try to tell me I had to pay for things that weren't on the estimate. Both times I ask to speak to the owner. Both times, he wasn't there. Both times I produce my written estimate and wrote a check for the amount, walked over to my bike and rode away. Told them to call my house and ask for the owner, maybe he's in maybe he's not. | ||
| Prof_stack |
I just made an appointment for the 10k service and have to wait 3 weeks before the Buell tech (Kevin, he's good; started there in 2000) can get to my '03 XB9S. Estimated charge $340, but I'll do the engine and primary/crankcase changes myself so the total charge should be less. AT 10K the fork oil is to be replaced. Doubtful it needs to be rebuilt. | ||
| Oldguycityx |
Freq, Which dealer did you call that gave you the $310 price? | ||
| Frequency |
Which dealer did you call that gave you the $310 price? Classic Harley Davidson in Reading, about 5 miles from my house vs the 24 schaeffer's is | ||
| Frequency |
Ok they admitted the board price was wrong and they are giving me the bike for $450 and they have since adjusted the board price I have the work order in front of me and the estimate is 405 (Message edited by Frequency on August 11, 2006) | ||
| Vanvideo |
Crap. Adamec HD here in Jacksonville wants about $600 for the 10K checkup. | ||
| Kdan |
I don't charge myself anything for the scheduled maintenance! Maybe there's some money to be made here? But I know the manager and he can be a prick. | ||
| Dbird29 |
I hear that Kdan mechanic can be a real a-hole too. | ||
| Kdan |
I hear that Kdan mechanic can be a real a-hole too. Abso-freakin-lutely. Opinionated sunuvabitch too! But he does decent work and there's no waiting. | ||
| Nutsosane |
I just paid $200 for the 10k service. The board had prices listed for 05,06 Buells at $185 and $201 for synthetic. Upon arrival the total charge ballooned to $395. I said whoa, the service writer quoted me $201 for the 10k and I specifically asked if this included the fork oil change. I also stepped back to refer to the board advertising the $201. The manger says "That's for 2005 & 2006 models." "But if you were quoted $200 I'll honor that." YAHOO. The sign has been adjusted to show $400 for 10k services for all years. My advice is schedule the bike to have the forks and TPS done at 10k. Perform all the regular oil/primary changes yourself. This should be about 2.5 hours work. My shop rate is $60 per hour, so let's give 'em the benefit of the doubt and call it an even $200. For most Buellers $200 is a fair price to let someone else pull the forks. NUTS | ||
| Pmpski_1 |
Is there a resource here or somewhere else where I can find out about the the service intervals and what is included in these? I see some posts saying the forks need to be rebuilt, some saying that the oil needs to be changed. Why would the forks need to be rebuilt at 10k for a street machine? | ||
| Doon |
pmpski: Your Manual should have it. I looked at mine and it says replace fork oil every 10K | ||
| Buellfirebolt31 |
Our 10k is 304 PLUS PARTS!!!!! frequency..check parts listed and see if something is outrageously priced on it | ||
| Pmpski_1 |
Doon - I don't have an owners manual because I don't have a Buell I want a CityX pretty badly, so I'm hanging out here asking questions before I bust my budget. I'm not afraid of doing the work myself (if it doesn't break the warranty), but I want to get an idea of the service intervals and what is to be done for them. Thanks! | ||
| Prof_stack |
The manager says "That's for 2005 & 2006 models. But if you were quoted $200 I'll honor that." YAHOO. The sign has been adjusted to show $400 for 10k services for all years. What a load of crap! Why would '03/04 XB's be any different? If Buell servicing could spin away from the High Dollar group we'd all be better off. The price is mostly for labor and labor prices do vary around the U.S. | ||
| Vonsliek |
i just got charged CA$421 & chump change for 10K service .. i thought it was steep, but now i am thinking i got off light compared to some of you poor bastards?! thats abt US$350. manual tells all .. fom now on i am gonna buy the tools i don't have & do my own services .. even if it takes 20 hrs, i'll know how to do it & it will be less $$$ i'll be giving those money grubbing corporate ••••• biker wannabes. even the buell trailer at USGP '06 seemed too hardley for me .. free red bull & water, oh & tshirt, but otherwise knda lame. | ||
| Prof_stack |
I just made an appointment for the 10k service and have to wait 3 weeks before the Buell tech (Kevin, he's good; started there in 2000) can get to my '03 XB9S. Estimated charge $340, but I'll do the engine and primary/crankcase changes myself so the total charge should be less. At 10K the fork oil is to be replaced. Doubtful it needs to be rebuilt. Okay, so I took it in to have the 10K done on Friday. The pegboard still showed $340 for the service. But when I picked it up, the price was over $500. The service counter guy showed me a page showing that the '03 XB9S service is actually a 7.9 hour job, at $88/hr. That's almost $700. They were planning to cut me a break because of the quoted and printed price. Being polite, I calmly discussed the situation and soon I was given the revised bill of $333. After paying the bill, I noticed that the sign now read "BUELLS 10K - $690". A couple calls today found one nearby shop at 12 hours for the service and another at 4 hours. Daves of Appleton told me it is about 5-6 to do it correctly. Its time to start reading my shop manual! |
