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Bigbuell
Posted on Saturday, May 20, 2006 - 05:10 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I just want to give thumbs up to Fresno Harley/Buell. After all the problem that I had with my XB12Ss with the fuel injection and the head light melting. Well they came thur with their promise to take care of me. Well took it in this morning for the head light to be replaced, and which they did fix and replace. I also before they took the bike in for service I switched the stock ECM out for the race ECM and put the K&N with the open air box kit on, and did it right in the parking. Well they called me back and said that my bike was done and to come pick it up. Well after signing the dealer paper I thought I was going to have to pay for the TPS reset. WOW! What a shock. I did not have to pay a dime! How cool! And the bike runs better than ever before. Thanks again Fresno Harley/Buell.
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Diablobrian
Posted on Saturday, May 20, 2006 - 05:25 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Customer service is KING!

Thanks for reporting good service. Other badwebbers will benefit from your positive
report. This in one of the big benefits of being a badweb member.
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Lovematt
Posted on Saturday, May 20, 2006 - 05:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

This is good to hear...Fresno is closer than the bay area in case I need to go to a dealer.

Thanks for the good word!
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Bake
Posted on Saturday, May 20, 2006 - 06:49 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Nice to hear!
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Neema
Posted on Sunday, May 21, 2006 - 07:05 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

good to hear. i gotta take mine in for a big hiccup its having around 1700 rpm.

you say they didn't charge you for the tps reset? hmm... looks like i'll have to get on that race ecm : ).

thanks for the info!
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