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Buell Forum » 1125R Superbike Board » Stator/Voltage Regulator/Charging System subforum » Archive through November 04, 2011 » Called customer service « Previous Next »

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Curve__carver
Posted on Thursday, October 27, 2011 - 10:56 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So I called HD/Buell customer service to create a case about frequent battery lights at idle. I was told this wasn't an issue because 'performance motorcycles' aren't designed to be ridden in/near traffic or stoplights : ( I asked him if he would show me the page in my owners manual that supported his comment. He said he was not able to do that, but assured me that the only motorcycle designed to be ridden in traffic was a Harley : (

I would describe his tone as smug. He was intentionally lying to me and we both knew it. Very disappointing.
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Dannybuell
Posted on Thursday, October 27, 2011 - 11:10 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

google merchantability

what is the current configuration of your electrical system? harness used or not?
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Georgehitch17
Posted on Thursday, October 27, 2011 - 03:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm pretty sure our manuals say to up shift approximately every 10mph that wouldn't make much sense now would it. You would be shifting at every 2k rpms where the dealer is recommending shifting every 5k rpm hmmmmmmm.
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Samg
Posted on Thursday, October 27, 2011 - 06:19 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Since you are getting a hard time from Harley. Do this really quick and cheap fix..replace the relay for the charging system update
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Xb1200rick
Posted on Thursday, October 27, 2011 - 09:18 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Do this really quick and cheap fix..replace the relay for the charging system update
I was at the parts store the other day picking up stuff and decided to pull the relay for the heck of it and buy a spare. It sounded like a baby rattle when you shook it.Probably not working too good.. Bought 2 spares
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