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Buell Forum » 1125R Superbike Board » Archive through September 16, 2011 » Contacted the MoFuCo (UK) « Previous Next »

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Crowley
Posted on Tuesday, September 06, 2011 - 01:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

In recent weeks I've had a lot of post from various Har*ey dealers inviting me to open days/test rides on their tractors. After the disgraceful behavior of Wandell and Co, I phoned the MoFuCo and told them to delete me off their lists as I had no intention of darkening their doorstep ever again, and cited their shafting of Erik as the reason along with wishing them poor luck in their business horizon. A futile exercise I know, but it made me feel better, especially as many HD dealerships in the UK seem to be going down the pan, and Erik Buell Racing appear to be doing rather well
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Rogue_biker
Posted on Tuesday, September 06, 2011 - 04:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm with you 100%.

I was once a defender of H-D, but now I realized that they are NOT interested in making any kind of high performance motorcycle. All they want to do is sell a lifestyle made famous by a bunch of outlaw bikers of the 60's and 70's!

It's so typical of an American company! They want to sell you shit based on the brand and the "Made In USA" factor but does not provide any substance behind the product. Ford, GM, and Chrysler have been using this ploy for decades and it came to roost when they finally realized they are loosing their companies. GM is barely turning itself around. Ford has turned around. Chrysler is also making a comeback thanks primarily to its Italian owners! No thanks to Daimler who raped Chrysler. It's ironic to me that the biggest American motorcycle maker is the one that killed the only motorcycle innovator in the USA (Erik Buell). It's also ironic that the people that are taking Chrysler back as an "American" brand comes from Italy!

H-D needs to learn its lesson and their time will come to roost soon enough. How much longer will it take for them to keep fooling buyers? The baby boomers of the 60's and 70's are dying off faster than H-D sales!
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Hybridmomentspass
Posted on Tuesday, September 06, 2011 - 07:32 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

here we go...
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Mcrbuelligan
Posted on Wednesday, September 07, 2011 - 03:32 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Don't know if you USA chaps are aware of the situation, maybe you are ?. Though word from the mother ship is USA dealers etc have now been told they can not sell parts etc to markets out side of USA.

And personally I think HD did Erik a favour as the saying goes "you don't know what you've got till is gone" , however I was miffed when HD closed down Buell.
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Court
Posted on Wednesday, September 07, 2011 - 05:59 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>have now been told they can not sell parts etc to markets out side of USA.

There have been some recent developments, you are correct.
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Mcrbuelligan
Posted on Wednesday, September 07, 2011 - 06:09 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

tell me of these developments you speak of
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Jules
Posted on Wednesday, September 07, 2011 - 07:10 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

have now been told they can not sell parts etc to markets out side of USA

Really?

Anyone happen to know how "all encompassing" that is?

If (for example) my local (UK) HD dealer needs to get a part for my Buell and HDUK don't have it am I now "screwed"?

I wasn't really niaive enough to think that "7 years of parts support" would actually happen, but legally that's actually quite dodgy..

UK consumer law is pretty good, if I can't get parts for the bike for at least 5 years from the date it ceased being sold I can still "reject" it as not fit for purpose... Not that I am tempted to, it's just odd..

It's quite interesting when "foreign" companies change their practices and assume that they don't need to comply with UK consumer law. I had a similar incident with "Paypal" last year and ended up getting them to back down.
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Trojan
Posted on Wednesday, September 07, 2011 - 07:37 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

If (for example) my local (UK) HD dealer needs to get a part for my Buell and HDUK don't have it am I now "screwed"?

I think the ruling only applies to H-D dealerships selling parts outside the US rather than to H-D itself. If your UK dealer needs parts he would get them direct from the H-D distribution network rather than from a US dealer, so shouldn't have any problems so long as the part is still available.

UK consumer law is pretty good, if I can't get parts for the bike for at least 5 years from the date it ceased being sold I can still "reject" it as not fit for purpose...

Doesn't get your bike fixed though does it : (And I don't think this applies if the company manufacturing the product no longer exists. Although H-D are the parent company and have taken over responsibility for warranty etc I don't know how this would stand under UK law. I do know that arguing with H-D through legal channels is very expensive though as they seem to have almost unlimted resources when it comes to litigation! !
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Mcrbuelligan
Posted on Wednesday, September 07, 2011 - 11:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Jules - As far as I am aware for example if you wanted to buy er some wheels for your 1125 and found a dealer in cali that had the ones you wanted and your in the uk - they could not sell you them. Though Court has said there are develpments on this hope its good.
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Jules
Posted on Wednesday, September 07, 2011 - 11:36 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I do know that arguing with H-D through legal channels is very expensive though as they seem to have almost unlimted resources when it comes to litigation! !

I hear that...

Fortunately i wouldn't be fighting HD, I'd be fighting the HD Dealer I bought the bike from and they'd be much more interested in making the issue go away...

But TBH they've been really good to me over the last 18 months of ownership so I am sure there'd never be an issue.

On the plus side I can't see me parting with the 1125R anytime soon, it's the most "fun" bike I've ever had (and I've had a few) and the growing list of spares I have in boxes in the garage is doing wonders for my confidence in long term parts availability (for me LOL).
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Mcrbuelligan
Posted on Wednesday, September 07, 2011 - 11:39 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Jules - which dealer do you go to ?
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Jules
Posted on Wednesday, September 07, 2011 - 12:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Cheltenham Harley. The Service Manager (Ian) is really cool..
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