| Author | Message | ||
     Averagejoe |
Okay so my 1125 is my first new bike in 17yrs. I am very impatient when it comes to getting my stuff fixed, thats why I NEVER take my bikes to the dealer. I had to limp my bike to the dealer after work the other day for what seems a fuel pump issue. The problem is I ride my bike nearly every day to work, it is my primary transportation, my truck sucks the gas down and will eat me alive in gas. SO tell me whats a reasonable amount of time to get it at least diagnosed and fixed, they have had it for 3 days and heard nothing. Said they would call me when they figure something out. | ||
| Xnoahx |
If they need to order parts its going to be at least a week to get them. If they know you use the bike for transportation they might be able to put a rush on them via HDs 'Down Vehicle' order program. This puts a rush on parts but does cost the dealer shipping which Im not sure gets reimbursed by warranty. That said, 3 days seems like plenty of time to diagnose. I would touch base with them and see what the status is. They could be waiting on tech services to get back to them on the issue if they havent delt with it before. |
