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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through November 17, 2009 » Extended Warranty - Any Discounts? « Previous Next »

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Kevin_stevens
Posted on Friday, November 13, 2009 - 12:48 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm trying this again as I posted it onto an archived thread and got no responses.

I have to make a decision on the H-D Extended Warranty shortly, as the brochure I have says 90 days/2000 miles, and I'm pushing the latter within the first month.

My dealership is not discounting the warranty at all, they say they "can't". I find it hard to believe because a) every car and bike extended warranty I've ever gotten has been discounted heavily, and b) I've seen stories here of people getting discounted deals.

Anyone know of a dealer (preferably a sponsor) that is offering deals on the warranty?

Tx!

KeS
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Ft_bstrd
Posted on Friday, November 13, 2009 - 01:16 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I know we aren't discounting extended warranties as far as I know.

I don't think they can.
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D_adams
Posted on Friday, November 13, 2009 - 01:17 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Mmmmm, I called the dealer, they will sell an extended warranty up to the final day of the original warranty as long as it doesn't expire prior to purchasing it. 3 years, $1200. I haven't read the fine print, but I'll be at the dealer tomorrow morning, I might ask for some details then.
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Kevin_stevens
Posted on Friday, November 13, 2009 - 01:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Please do, because the H-D Extended Service Plan flyer says: "If the contract sales date is greater than 90 days from the in-service date, or the mileage is greater than 2,000 miles, an additional surcharge will apply."

If nobody's discounting it, that would be useful knowledge as well.

Appreciate it.

KeS
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Xnoahx
Posted on Friday, November 13, 2009 - 04:12 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Just like anything a dealer sells they can choose if they want to discount it or not. They have to pay a cost on it and are there to make money on their products. Normal surcharge is $150. I would get in there before your 90 days/2000 miles is up and get some. See if they will throw in free tire and wheel for you. I would imagine that within even the factory 2 year warranty that you could encounter a nail in your tire and it will cover it completely.
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Gotlime
Posted on Friday, November 13, 2009 - 08:39 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I'm guessing they can discount it, but they aren't. Not much you can do about it. My dealer quoted me full price. I passed.
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Court
Posted on Friday, November 13, 2009 - 09:51 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

There used to be a HUGE markup in extended warranty sales. 10 years ago I think you could offer 50% of the asking price and the dealer still made good money.

No idea of the current situation.
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Jdugger
Posted on Friday, November 13, 2009 - 10:13 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I just bought an additional 2 years for my 08 1125r. I'm nervous that I've wasted my money.

Not because of the usual reasons, but because my bike is in the shop now and the dealer is having some trouble getting parts. Apparently a call to Buell resulted in a list of vendors that made the stuff and the instructions to call them directly... "good luck!"

I guess HD is washing their hands of this as absolutely fast as possible.

Groan.
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Cafefun
Posted on Friday, November 13, 2009 - 10:22 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

If that's the case that's BS. harley said they where comitted to 7 yrs on parts and service. If this is the case I wish I would have never bought mine even tho it is the most fun I've had on a bike in yrs
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Jdugger
Posted on Friday, November 13, 2009 - 10:26 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Of course that's what was said -- they are required to by law.

Now, go to your dealer and order a new ECM. (Apparently mine needs one because the thermostat is going nuts). Tell me what you get.

I have THREE of these things just so I can keep one running. And the ONE THING that breaks is the ONLY ONE I can't swap between bikes!
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Froggy
Posted on Friday, November 13, 2009 - 10:45 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)


quote:

they are required to by law.




No they are not.

As for the parts backup, it might have something to do with Buell sales being up 1000% and everyone attempting to hoard parts. Once the storm dies down it shouldn't take as long. Still, I would keep a spare belt on the shelf anyway.
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Jdugger
Posted on Friday, November 13, 2009 - 10:57 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I believe in Europe HD is required to supply parts for 10 years...
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Court
Posted on Friday, November 13, 2009 - 01:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

US 7
Europe 10

There is no law . . . silly Internet.
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Hogluvr
Posted on Friday, November 13, 2009 - 01:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

So I guess I'll be moving over to Europe in 2016??
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Jdugger
Posted on Friday, November 13, 2009 - 01:51 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

> There is no law . . . silly Internet.

Interesting.

I have a private email from a VP at Buell indicating otherwise.

"HD will continue to service Buells including parts for at least ten years (required by European law). So enjoy the bikes with confidence."

Apparently the misunderstanding about the law is pretty widespread.
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Hogluvr
Posted on Friday, November 13, 2009 - 02:15 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

quote: There is no law . . . silly Internet.

I think it was a joke...
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Rockstarblast1
Posted on Friday, November 13, 2009 - 03:54 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

10years still isn't very long can you picture any bike older then a 2000 not being rode any more because they just stoped making parts for it? This opens up some opportunites for some aftermarket companys but I'm sure the opposite will happen and in2 years nothing will be made any more. I work in a machine shop trust me I know :-) the casting factory that we get work from makes a few Buell parts from what I'm told. I haven't heard anything new since Buell has "died" though
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Phillyblast
Posted on Friday, November 13, 2009 - 06:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Rockstar,
Entirely possible scenario, but I'm still riding (and getting parts for) my 15 year old Buell.
I'll worry about parts for my 1125R when the time arrives, but I suspect it will be about as difficult as finding parts for my "Uncle" Mike's 1973 Trumpet. He just completed a frame-up redo on it. The only part he had problems finding was "time".
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Court
Posted on Friday, November 13, 2009 - 06:04 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>So I guess I'll be moving over to Europe in 2016??

Then why didn't you move to Japan when you bought your bike? The rest of the world only gets a 2 year warranty. . . . you knew the Japanese get 3, right?
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Court
Posted on Friday, November 13, 2009 - 06:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

>>>"HD will continue to service Buells including parts for at least ten years (required by European law). So enjoy the bikes with confidence."

Send me the law . . . . I've been asking for folks to send me the U.S. law for 2 a month . . .

Look . . . I won't be surprised to find there is one . . . but so far everybody, including Vice Presidents, who tells me "the law says so" can't cite the law. There are website devoted to this "urban legend".

Look . . . I've owned 9 Buells and now have 2 . . . I hope you can find a law that says 25 years.

I can SHOW you the law that says how high your turn signals have to be off the ground, what switches a motorcycle has to have and where the LAW says they have to be located . . . . but I am dying to see this "7 year law".

Someone prove my aging ass wrong.
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Court
Posted on Friday, November 13, 2009 - 06:19 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

By the way . . . . in digging through my stuff here . . . I can find provisions in other jurisdictions (like Europe and Australia) just not the United States of America.




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Phillyblast
Posted on Friday, November 13, 2009 - 07:07 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Best I've found on the subject is California requires 7 years of parts availability regardless of warranty duration. It seems to address electronics and appliances, haven't had time to read the entire thing. CA code 1793.
--

quote:


1793.03. (a) Every manufacturer making an express warranty with
respect to an electronic or appliance product described in
subdivision (h), (i), (j), or (k) of Section 9801 of the Business and
Professions Code, with a wholesale price to the retailer of not less
than fifty dollars ($50) and not more than ninety-nine dollars and
ninety-nine cents ($99.99), shall make available to service and
repair facilities sufficient service literature and functional parts
to effect the repair of a product for at least three years after the
date a product model or type was manufactured, regardless of whether
the three-year period exceeds the warranty period for the product.
(b) Every manufacturer making an express warranty with respect to
an electronic or appliance product described in subdivision (h), (i),
(j), or (k) of Section 9801 of the Business and Professions Code,
with a wholesale price to the retailer of one hundred dollars ($100)
or more, shall make available to service and repair facilities
sufficient service literature and functional parts to effect the
repair of a product for at least seven years after the date a product
model or type was manufactured, regardless of whether the seven-year
period exceeds the warranty period for the product



So perhaps that is where the 7 year time span comes from? Not federal but more a "if we're doing it for Cali might as well just do it for the entire U.S.A?
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Redscuell
Posted on Friday, November 13, 2009 - 07:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Since BMC's demise I have felt that Harley-Davidson would be able to take the sour taste out of a lot of Buell owners' mouths by extending the warranty period beyond the current 2 years.

Based on my experience to date with Harley-Davidson, I would say the chances of them doing that are zero and none. But I reckon it is the mending of fences that they should make, given that they have DESTROYED the resale value of the 1125 in the States by PAYING dealers to dump them at half price (so far I'm not aware of that happening here in Oz - yet).
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Fmaxwell
Posted on Friday, November 13, 2009 - 07:34 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I can't find a law either, but I'm more worried about whether HD will be around for seven years than whether the parts will remain available.

From the FAQ on Buell (division of HD):

How will I get my Buell serviced? Will you honor my warranty?
Authorized Buell Service Providers will provide warranty, service and repair work. And Harley-Davidson expects to be providing replacement parts and service for as many years as required market by market. Of course we will honor all of our warranties.


That's kind of wishy-washy: "expects to" "as required." But that's not what Eric Buell said in his video statement about the closing:

"While I regret that we will not be able to build new Buell motorcycles, Harley-Davidson will stand behind Buell's full warranty, whether you are an existing customer or a new customer. And they are committed to supplying parts and services required, market by market."

Erik Buell issued that statement as a representative of Harley Davidson (through their Buell division) on a web site controlled and owned by HD. That was clearly intended as a 'commitment' to provide parts and service for the foreseeable future.

So, worst case, HD folds. Next worse: They stop making parts available, in which case a class action lawsuit is filed, the video played, and HD is directed by the court to provide the parts as long as would be expected by a "reasonable man" who purchased a Buell after seeing that video.

If Europe requires that parts be available for ten years, then I'm figuring we can either order from Europe or HD will sell them in the U.S., too (it cuts costs to increase production volume by selling in the U.S. and Europe). Chill out and ride.

(Message edited by fmaxwell on November 13, 2009)
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