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Buell Forum » 1125R Superbike Board » Archives 001 » Archive through October 24, 2008 » Ahhh, the root cause!!! » Archive through October 12, 2008 « Previous Next »

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Kttemplar
Posted on Friday, October 10, 2008 - 11:03 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Regardless of what the problem was, there was definitely a problem on my bike, and it seems, for the most part, to have been fixed by the new re-flash. I also believe that the company that produces the DDFI-3 is the one doing the programming [Intelligent Design Solutions, Inc. (IDS)] and not Buell, but I could be wrong. I work as an independent contractor/ consultant for software companies and there are many problems that can occur between the producer of the product (Buell), the producer of the engine (BRP/ROTAX), and the software company writing the fuel map [Intelligent Design Solutions, Inc. (IDS)]. The phenomenal part of all of this is that it has been fixed and Buell has gone above and beyond the call of duty, IMHO, to make the product right. I am very happy with my bike and it is my primary means of transportation.

Mike
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Rainman
Posted on Friday, October 10, 2008 - 11:06 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Unless the horse arrives at your gate and you live in Troy
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Buellborn
Posted on Saturday, October 11, 2008 - 12:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I really do not mean to be a smart ass, and I wish I understood sociology more than I do but someone please tell me why a company fixing flaws is considered above and beyond.

In most of the world this would just be expected. Do Americans have lower expectations? Why would you not want it fixed? Do you think it shows you are Buell in a bad light? Example: Is it really OK by some to keep going to the dealer for a new rear turn-signal on a brand new bike?

What makes a person think 30-mpg is normal and is not phased even when its improved by 5mpg that something was previously obviously measurably wrong.

For the safety of our own country I wish more people would buy American made products (yes I know the engine is not) but should we not expect world class quality from ourselves?

I think the brave owners that spoke out to make things better have done us all a favor even if your expectations are not as high and you may not appreciate a better product I assure you many do
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Fresnobuell
Posted on Saturday, October 11, 2008 - 01:23 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yeah god dammit. I am sending Buell a bill for $180--the cost of the extra gas I bought during the last 10 months due to poor fuel mileage.
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Pariah
Posted on Saturday, October 11, 2008 - 01:30 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Really? You know, Fresno, they might counter that all those airborne agricultural bits clogged up your air intake and choked your bike... .

Actually, I was in Fresno not long ago, and I liked it. Didn't realize the air was funny...
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Diablo1
Posted on Saturday, October 11, 2008 - 09:28 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I really do not mean to be a smart ass, and I wish I understood sociology more than I do but someone please tell me why a company fixing flaws is considered above and beyond.

Ain't that the truth? If you look at some of the early posts on this forum with people reporting problems, you will see that these folks were flogged by many others here for reporting problems that "didn't exist". Famous quotes in defense of the product:

1. All water cooled twins get lousy mileage.
2. You shouldn't run the engine below 4,000 rpm - it's a high performance engine.
3. Mine's been fine - not one problem.
4. Heat problem? You aren't wearing proper riding gear.
5. It'll get better after break-in.
6. You need to run the engine at the proper rpm so the ECU learns the right information.

It's great that the fuel/ignition map is finally correct and has solved all of these problems. IMHO, it really shouldn't have taken 9 months. I expect this post will be followed up by the standard "red herring" post - someone reporting how a $100K Porsche has some problem that they haven't been able to fix.}
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Doerman
Posted on Saturday, October 11, 2008 - 11:22 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It's great that the fuel/ignition map is finally correct and has solved all of these problems. IMHO, it really shouldn't have taken 9 months.

I owned a BMWR1100s prior to buying my 1125R. It surged at low rpm (3-4K). The fuel injection problem was never acknowledged by BMW and consequently, never fixed. We're talking years here.

Some 1098 owners are still having fuel injection problems after 18 months of ownership. Not yet addressed by Ducati.

Quietly and in the background, Buell worked hard on fixing the problems and did so in record time (considering a new map must be approved by EPA).

Therein lies the difference and why Buell stands tall above other manufacturers.
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Kttemplar
Posted on Saturday, October 11, 2008 - 11:30 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Doerman,

+1 on your comment about Buell outperforming other companies with similar issues.

Mike
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Pridayr
Posted on Saturday, October 11, 2008 - 11:47 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I work in sales. I refer to intolerant, perfection-demanding, gimmiegimmierightnownownow customers that do not understand that the world is not perfect as:

"Customers with Difficult To Meet Needs"

BMC Rocks VS the competition. They may not be perfect, but they are WAY above average in the industry. If you don't like it, don't give them your money. Funny how that works...


Rob
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Two_buells
Posted on Saturday, October 11, 2008 - 12:08 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

D-man, well said!
Therein lies the difference and why Buell stands tall above other manufacturers

I don’t know what year the 1125R was scheduled to be released but it was definitely moved up due to H-D/Buell stopping the Buell Dirt Bike project scheduled to be out in MY 2008.

I bought my 1125R back in March. Some guys were posting issues with some of the early bikes and some of the press was negative. I still put my good money down to buy one these fantastic machines 'cause I knew from past experience that Buell would fix any,or all the of the issues.

I like to thank all the Buell employees that busted there butts to make this bike, my bike, the best Buell to date.

}}
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Blake
Posted on Saturday, October 11, 2008 - 03:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

these folks were flogged by many others here for reporting problems that "didn't exist".


Geez Brian, if the examples you list are "flogging", I don't know what to say, but maybe adopt the Danger Man's admonition to HTFU. : )

How many times has someone ever stated here in response to complaints by Buell owners that the particular problem that they are experiencing "didn't exist"? I don't recall ever seeing such a comment.

Accusing folks here of that kind of taking stance seems like a very over-sensitive response and a horrible over-generalization.

But mainly, why turn the discussion and issue to one of attacking folks or the forum? I don't get it. Sour grapes? Axe to grind? What?

Sure doesn't seem like the Brian I've come to know.
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Blake
Posted on Saturday, October 11, 2008 - 03:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

"I KNEW it was not right....but many argued the point........ "

Internet forum translator engaged...

"I KNEW it was not right" ----> "Me! Look at ME! Me! Me! Me!"

"but many argued the point" ----> "Bow down to me, me me! You suck! Never ever question me, me, me again!
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Diablo1
Posted on Saturday, October 11, 2008 - 03:44 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

But mainly, why turn the discussion and issue to one of attacking folks or the forum?

No one is attacking folks on the forum. Just pointing out that some would rather attack the bearer of bad news, deny there is a problem, argue the problem is minor and blown out of proportion. The first step in solving any technical problem is......accepting there is a problem.}
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Chadhargis
Posted on Saturday, October 11, 2008 - 04:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Buell IS a special company and do a great job at addressing issues.

I too had to deal with a surging BMW RT, then I bought a GS, and it carboned up and pinged requiring a complete top end rebuild under warranty. A few thousand miles later, it started again. I had an FJR1300 to had "valve tick" which was secretly fixed by the company, but you only got the fix if you complained, and it was only free if you were under warranty. My KLR-650 had the infamous "doohickey" problem which failed after the warranty expired and I had to fix it. Kawasaki never replaced the part, and refused to acknowledge the issue.

Strangely enough, my Suzuki GSX-R600 that is my track bike takes an amazing amount of abuse without issue. It had 31,000 miles on the stock motor before it developed an issue with popping out of third gear. I replaced the entire engine for $400 with a used motor that I continue to beat to a bloody pulp.

So...be VERY happy that Buell responds so quickly to issues. Most manufacturers don't.
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Badlionsfan
Posted on Saturday, October 11, 2008 - 05:16 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Internet forum translator engaged...

"I KNEW it was not right" ----> "Me! Look at ME! Me! Me! Me!"

"but many argued the point" ----> "Bow down to me, me me! You suck! Never ever question me, me, me again!


I try to stay out of this crap, but I have to chime in here.

Dave (XB9) is someone that I have met personally. He's a VERY intelligent person that has lots of knowledge about motorcycles and fuel injection. Dave has done nothing but try to figure out what the problem was, and what the solutions were. He has helped several 1125r owners in this area trying to address the issues the early models were having long before Buell announced a fix was coming. Hell he invited me to his house to do the solenoid removal after meeting him one time at the race track. He's never sat behind his monitor and ripped Buell or anyone else. Everything has been constructive towards reaching the common goal of all of us 1125r owners-- Make a good bike great, the way it should be.

Blake I know this your yard and your rules, but I just think that that was uncalled for. You have no idea what some of these guys have gone thru (since you don't own an 1125r) that dropped 12k on a bike that wasn't right.

I'm sure you and others will rip me for this, but I call 'em as I see 'em.



(Message edited by badlionsfan on October 11, 2008)
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Doughnut
Posted on Saturday, October 11, 2008 - 05:52 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Stop it. . . stop it! Can't you see you're tearing us apart!
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Fresnobuell
Posted on Saturday, October 11, 2008 - 06:05 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Yes, there was tons of conjecture in the early going in LARGE part based on the mis-information from both BMC and the dealer network. I have no desire to re-hash it, but the fact is some of the vocal members here were raked over the coals by a certain moderator.

Now that at least some of our complaints as early adapters of this wonderful motorcycle have been validated, the certain moderator (who doesn't own, nor has even ridden as far as we know, an 1125r) continues the beratement.

Time to suck it up and offer some apologies to the people who put their money where their mouth is...$12,000 worth.
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Carbonbigfoot
Posted on Saturday, October 11, 2008 - 06:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Stop it. . . stop it! Can't you see you're tearing us apart!

"Can't we all just get along?"

-Rodney King

R
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Slypiranna
Posted on Saturday, October 11, 2008 - 06:59 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I met Dave/Xb9 here as well...very early in my new ownership. Back in January or February, if my memory is correct...

After months of internet communications, mainly revolving around this motorcycle and sharing information regarding such, I had the pleasure of meeting him in person at Mid Ohio...along with other 1125R owners.

I respect this man, his knowledge, his experience, his dedication, his teamwork ethics but above all, his outright kindness in sharing this all with others. He cares more so about another than that of his own agenda.

There is nothing reserved or in the works with Xb9. He is a genuine racer/tuner at heart and a very good man.

Without question, he has positively helped Buell Motor Company, HD and all owners in many respects.

I consider Dave a very good friend.

If anyone wishes to call him out in a negative manner, I'll be happy to assist HIM...in dealing with your attempts.

With all due respect, Montgomery Markel
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Buellborn
Posted on Saturday, October 11, 2008 - 07:12 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I cant believe I'm witnessing such treatment to the owners.

Internet forum translator engaged...

"I KNEW it was not right" ----> "Me! Look at ME! Me! Me! Me!"

"but many argued the point" ----> "Bow down to me, me me! You suck! Never ever question me, me, me again!



Is this treatment to "thin the heard" to dumb down the average reader here? It removes credibility of anything said when a opposing point is belittled. The pattern is clear and disappointing as there are so few places for us Buell owners to talk open and honestly.

The facts continue to contradict the voices of many who then lose creditability by not moving forward with the times building on facts of knowledge and not just warm fluffy marketing lines.
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Court
Posted on Saturday, October 11, 2008 - 08:31 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The fun part is that Buell, owing largely to the fact that a number of the engineers bought and ride the same bikes we do, was on top of several of these issues months before any customers ever mentioned them.

Quite cool.

I've been waiting for BMW to fix the surging EFI and finally gave up and sold the bike last week. I figured 9 years was enough.
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Fresnobuell
Posted on Saturday, October 11, 2008 - 08:40 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The fun part is that Buell, owing largely to the fact that a number of the engineers bought and ride the same bikes we do, was on top of several of these issues months before any customers ever mentioned them.

Really? Since the issues surfaced with the riding public pretty much immediately it means that Buell must have released the bike knowing that it had the issues. That's good to know.
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Tasmaniac
Posted on Saturday, October 11, 2008 - 08:56 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

I think the release had to happen early to put that little plate we all love on the top triple tree.

Brett
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Slypiranna
Posted on Saturday, October 11, 2008 - 08:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Someone please PM me that I just didn't read the above...

...any of it. mm

(Message edited by slypiranna on October 11, 2008)
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Doerman
Posted on Saturday, October 11, 2008 - 09:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

It is all interesting.. However, I don't believe any of us are members of the "Buell motorcycle advice council" and are not entitled to know exactly what decisions are made hour by hour in regards to further refine our bikes.

They (BMC) need freedom from interruption to work it out. Working in an open communication loop with us would only have served to slow them down. Did you really expect a weekly progress report? That would just delay the rapid and fantastic progress they have made on resolving the issues.


Their decision to release the 1125R last year is one I am very glad for myself. It has given me 10 months of a very enjoyable ownership experience.
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Slypiranna
Posted on Saturday, October 11, 2008 - 10:57 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Doerman,

IMO, 12k affords a buy in to the "advise council".

Buell did listen and find resolve. Thank you very much BMC. I'm sure most agree with that, now.

That does NOT give reason to discredit early owners though. Not at all.

It was originally advertised as a street bike...now the 11r is a sportbike. The Cr is street tho.

BMC/HD monitors this website's content and other's. They do find "this" info useful. Even Blake and Court might agree with this last statement. mm

(Message edited by slypiranna on October 11, 2008)
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Buellborn
Posted on Saturday, October 11, 2008 - 11:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

The fun part is that Buell, owing largely to the fact that a number of the engineers bought and ride the same bikes we do, was on top of several of these issues months before any customers ever mentioned them.

Quite cool.


So it ok to feed your guest spoiled milk, as long as you know about it first?}
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Ruprecht
Posted on Sunday, October 12, 2008 - 12:05 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

As a prospective buyer looking to get one of these machines, I'm much more confident now that this problem has been acknowledged and addressed.
The fact that some owners seemed to suffer from it while others didn't was much more of a worry to me. Inconsistent build quality would have been more of an issue, and harder to assess or rectify, than a relatively minor design or engineering problem such as the fuel/ignition mapping.
I have to say though that, great as the effort to address these issues is, the fact that they existed will still reflect on the machine and manufacturer.
My TL1000S had a 3 month recall for a seal in the tank, a new ecu (jerky/stumbling fuel injection) and the fitment of a steering damper. Nothing was ever done about the rotary rear shock or the frame cracking at the shock mount.
The reputation gained in those first three months stuck with the TL1000S for all it's years of manufacture. I also think it made a lasting contribution to the impression of Suzuki as a brand with powerhouse engines, but slightly rough around the edges.
It's a pity, but I think primarily because of this one issue, the 1125R won't really turn the page for Buell as much as it could have.

(I don't suppose anyone's identified that dyno chart I posted earlier?)
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Fresnobuell
Posted on Sunday, October 12, 2008 - 12:26 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

the 1125R won't really turn the page for Buell as much as it could have.

Not sure about that statement. I think with the bike running like it should be now and some proper press accolades it could still be...
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Xb9
Posted on Sunday, October 12, 2008 - 10:06 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only) Ban Poster IP (Custodian/Admin only)

Blake, if that's your interpretation of my statement, you're the egotistical maniac, not me. You obviously don't know me. That's all I have to say.
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