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Buell Motorcycle Forum » Big, Bad & Dirty (Buell XB12X Ulysses Adventure Board) » BB&D Archives » Archive through August 10, 2009 » Dealer Experience « Previous Next »

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Slinky
Posted on Saturday, August 08, 2009 - 10:47 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Well, some of you wanted to know about Wausau HD/Buell.

So I took my rear wheel there to get my wheel bearings changed. I bring the wheel and bearings to them, and they said it would be 1/2 hours of labor, (30.00). So after 1 hour of waiting I go see what's up with my wheel.

Turns out the spacer got cocked when they pressed in the bearing. They won't re use bearings, and they don't have any more. They tell me that they will have it ready the next day, this is 5 min before closing mind you.

Long story short, I didn't have my wheel the next day due to them having to run to Appelton for the bearings, and it being to late to press them in,(no big deal). So they had it ready right away the next morning.

They balanced the wheel for free, and they also didn't charge me for the new sprocket bolts.

I am very impressed with the service I got. Yeah it sucks it got screwed up to begin with, but shit happens. It's not like I don't make mistakes at work.

So I'm all set, new bearings and a set of Roadsmarts. I love this bike. I even included some pics of the Uly and my previous bike.
buell

cbr
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Barker
Posted on Sunday, August 09, 2009 - 12:12 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

good to hear.

dang bro how tall are you? you make that uly look like a kid's toy.

you musta been all wadded up on that Sea Bee AAR.
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Slinky
Posted on Sunday, August 09, 2009 - 07:33 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I'm 6'5". The uly is a little more comfortable, but my cbr wasn't too bad.
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