| Author | Message | |||
     Jlnance |
I want a box, containing a Uly rear wheel assembly, to be sitting in a closet somewhere. I'd like another box with a belt to be in there. And perhaps another with a Stator/VR in it. I'd like to pay a nominal fee, which would allow me the privilege of buying the box. Ideally the box would be located in California, to allow playing the timezones. I want to know, when I'm in the middle of nowhere, and my wheel bearings fail, that I can pick up the phone and have the box FedExed to me. Thoughts? | |||
| Xbimmer |
Ideally your boxes should be at the nearest B/HD dealer...  | |||
| Mike_dinger |
Sorta like fans on backorder for 2-3 weeks? | |||
| Froggy |
I got a pair of wheels for sale, sunset orange.... No box yet, but that can be fixed... | |||
| Jlnance |
Ideally your boxes should be at the nearest B/HD dealer... Yes, but they aren't, hence this thread.  I'd love it if one read this thread and decided it was a good idea. (Message edited by jlnance on August 22, 2008) | |||
| Chadhargis |
I have a spare set of wheels...complete with rotors and drive sprocket. I also have a spare belt. 2 out of 4 ain't bad. And for the record...if any of my Buell brethren were stranded. I'd ship you whatever I had and trust that I'd get it returned and be reimbursed for my expenses. | |||
| Jphish |
Good Idea JInance - I mentioned this on a few threads when I blew my rear shock in Yellowknife this June. No replacement in all of Canada and 7-10 days from my dealer in Wa. So...must be a way to collect $10 from 100 uly owners to purchase and store the parts somewhere that would provide access in our hour of need. I agree with Chadhargis as well - cityx put out an APB for a belt recently for one of his customers (keep in mind B/HD somehow couldn't come up with one - shame!) Buell should set up a 1-800 stranded rider hot line - $10 a year to join - that expedited parts worldwide. Even if there's a dealer within 1000mi (which in Canada / Alaska - good luck) they often don't have parts. I carry spare belt, bearings, shifter w bolt, clutch cable etc. Gotta be a better way. | |||
| Aussiexbox |
Chad,we do exactly that here in Australia mate,we find we can order form the US,store items that we may need,and if somebody needs what we have we normally ship it to them,until there's gets here and they send it to the one who sent them theirs,or sell it to them at what it cost them,it's the only way we can support ourselves here,1 because the price of parts is so high,and 2,they normally have to order from the states anyway. But hey thats part of being a Buell owner world wide,the boys in SA have the same issues as does our NZ buellers. Phil | |||
| Flynuly |
I like this idea of a stranded rider hot line. I would be willing to pay a higher startup fee with a lower annual maintenance cost to help get things rolling. Wouldn't it be great if a dealer/BUELL would start something like this. Having worked aircraft all over the world for the last 25 years, it will never be the part you have that breaks (no matter how large your inventory) but the small expensive one you don't. | |||
| Jphish |
Flynuly - Yeah, Murphys law always in effect. My topcase is already just a traveling parts bin. I don't mind the PFP (predictable failed parts) inventory on board. Its the stuff you can't reasonably anticipate (bent rim, shock, etc) that will leave you dead in the water somewhere in Yakitat...hopefully not too deep. Someone would need to check the 1-800 # at least once a day to effect a timely response. The kind of folks that call 911 because the pizza got delivered late, or lost a windscreen pin, would need to be screened out. I don't know Court - but some of those that do might want to further the possibilities. Buell could get HUGE cudo's and endear all of us Uly lovers for a lifetime. | |||
| Xbimmer |
Yes, but they aren't, hence this thread. I'd love it if one read this thread and decided it was a good idea. Wasn't poking fun at your idea Jlnance, it's a great idea. BMWMoA members have a great resource at their hands in the form of the Anonymous book. It is chock full of members throughout the country listed by state/city, who are willing to help out another member in need. It'd be great for Buell owners to have a resource like that. What with the lack of Buell parts apparently at many BHD dealers an overnighted belt or wheel or whatever could be a lifesaver. A Buell Road Trip Rescue program would be awesome, even at $50-100 a year membership. | |||
| Hughlysses |
BMWMoA members have a great resource at their hands in the form of the Anonymous book. It is chock full of members throughout the country listed by state/city, who are willing to help out another member in need. It'd be great for Buell owners to have a resource like that. Xbimmer, you never heard of BRAN? http://www.badweatherbikers.com/cgibin/discus/boar d-auth.cgi?file=/42/42.html&lm=1219332940 | |||
| Xbimmer |
Xbimmer, you never heard of BRAN? Yep, but I was referring to the Anonymous book itself, very easy to carry along on a trip. I guess one could print out the BRAN list before a trip though, or access it from the motel where you may be stuck. Sorry for not recognizing BRAN...  | |||
| Buelldualsport |
I had BRAN for Breakfast Works well | |||
| Ft_bstrd |
You could rent space at a UPS store and have them to hold it. They could ship your "box" anywhere you wanted it to go with a phone call. | |||
| Petereid |
The problem is worse in Canada. There is a "Master Dealer" (Deeley)who services all the Canadian dealers and LIMITS what they are allowed to order. No replacement in all of Canada and 7-10 days from my dealer in Wa Just a side note, Your dealer in WA would be geographicly closer then 80% of the dealers in Canada. In the Yukon if your Monday's newspaper arrives on Friday things are going well..... so the shipping time from your dealer isn't that bad. I suspect it would have taken that long from a Canadian dealer anyway, perhaps a day less as it wouldn't have to clear customs. | |||
| Jlnance |
In a testament to the quality of the people on Badweb, I have been PMed by a member here who actually has such a box. He says if I ever need it, to call his wife, and she will Fedex it to me. So I am good to go. But I started this thread because I was looking for a way to make everyone good to go, and solve the "my Uly ate it's wheel bearings in the middle my Alaska trip" problem. I thought about the financial issues before I started this thread. I think it could be made to work. What I came up with was something like this. For a nominal fee, say $25 + $5/year, you get the opportunity to buy the box, plus free overnight shipping. The money from selling those opportunities would be used to buy the wheel, belt, and whatever other high failure rate parts there are on the bike. The $5/year is used to replenish the shipping kitty. It is also there to give you a way of knowing how many active people you're responsible for. An individual could manage that, though it would be better if some corporate entity wanted to do it. Makes things easier with vacations, accounting, and so forth. Best case scenario would be if a dealership did it, as there might be warranty claims involved, and dealers have to be the ones to handle those. Of course the reason I'm proposing this at all is because dealers don't tend to stock things like "complete Uly rear wheel assembly," so I'm not going to hold my breath. | |||
| Ulywife |
We have a Uly parts box started here. We had a credit with Appleton HD/Buell, so I ordered a few extra parts that would have kept Carlos from riding. So far we have the following: Brake pedal Brake lever Foot pegs Clutch lever Clutch cable Belt We also keep a set of tires on stand-by. Next will be bearings and clutch cable wire form. I like the idea of having items on hand. If a dealer won't pick up this idea, we could house it here. (Message edited by ulywife on August 24, 2008) | |||
| Ulywife |
Yep, but I was referring to the Anonymous book itself, very easy to carry along on a trip. I guess one could print out the BRAN list before a trip though, or access it from the motel where you may be stuck. Something I've offered to Bueller's is a Personalized BRAN. If you tell me what states you're interested in, I can cut the BRAN down in size and e-mail it to you in the form of an Excel spreadsheet. This way too, I can add the new ones from the last quarter that may not be listed on the BRAN on BadWeB. Keep it in mind. Jlnance did this for his CA trip. I also did a few for those going to Homecoming. The other thing I have is all the Buell dealers listed by state. This came in very handy when Jim needed a part and was in the mid-west. I could track his destination and started making phone calls for the part needed. | |||
| Tootal |
BEER Buell Emergency Equipment Resource  | |||
| Ulywife |
  | |||
| Jayfredweb |
I have found very few HD dealers willing to keep many Buell parts in stock. However..., last time that I needed a part immediately, Mid America HD (in Columbia, MO) offered to get the piece overnighted to them and then overnighted to me. Only a 2 day turn around. Sure it was costly, but when compared to waiting 2 weeks for an item from any other dealer it was worth it to me. | |||
| Reepicheep |
How big is the Uly box Kristi? How big do you want it to be? I just pulled a Scorpion Sync off the front of the XB9SX. It is *well* used, but not at the wear bars yet, and is worn pretty evenly. I would guess it has at maybe 1000 miles left in it. Not something you would want to put on for normal use obviously. But that tire, a couple of tire irons, a paint bucket, and several angry men could probably get it onto a bike on the side of the road in the middle of nowhere on a long holiday weekend... and it would probably get them home. I was going to recycle it, but if anything thinks it may be useful, I'll hang onto it. Next time you and Carlos are swinging through Cincy I can run over to wherever you are and strap it to your roof rack, and you can throw it in the Uly box. | |||
| Ulywife |
Our Uly box is currently multiple boxes on a shelf. I pack the extras when we travel and I take the truck. When Carlos went to WV, he did take the belt with him. My thought is the "gotta have it now to get home" will consist of several key parts that will probably not fit in one box. However, there is a shelf in the shop that could be designated to BEER supplies. We would first have to start with a gotta have list, consisting of part numbers and prices. These parts would be inventoried and then replaced as used by the person in need. Once they return home, they would be responsible for ordering the part and could have it shipped here to be on hand for the next emergency. We are going to need the assistance of someone with an 07 and 08 parts book to compare the part numbers with the 06 book we have. I'm guessing most part numbers, if not all, are going to be the same...notice, I didn't assume, you know where that would get us. I already have a spreadsheet of part numbers with prices from Carlos' Dragon Adventure back in 2007. We could start with that and build from there. Thoughts? Reep - hold on to that tire for the moment. If we get this going, I may get you to drop it to my Dad's house and he can bring it to me in November. | |||
| Jphish |
JInance & Ulywife - Capital Idea !!... And I sure don't have a better one. I agree that it would take a load off you Kristi if a dealer would step up to the proposal, but this idea has been kicking around for awhile and I havent heard anything that suggests even marginal interest by any official purveyor of Buells. So if it's gonna happen - Buellers are going to have to do it. If 200 of us chipped in $10 we could get a shock, 2 wheels & bearings (front & rear) clutch cable, tires, VR and a few other popular demand items. Understood that Ulywife needs at least $100 in the account for overnite shipping costs and whoever uses the service reimburses the account for parts and postage. We would also need a back up emergency part distributor, in case Kristi and Carlos decided to take a well deserved vacation. I'm in - I'll send a check for $20 to get things started. If I never need/use it...all the better. Ulywife - have a prefered mailing address or PO Box for reciept ? | |||
| Reepicheep |
I'll keep the front in the garage. Let me know if you want me to drop it off somewhere... | |||
| Ulywife |
Reep - I'll keep you posted. Jphish - before any $$ comes in, I think we need to determine a parts list, find out prices and set parameters for who and how the BEER supply is used. We also need to be sure we include the small parts to make the larger part work so you're not still dead in the water. Here is a list with a few things added from Carlos' Dragon adventure. We can start with this list. The small parts I still need to identify on this list, so some bolts, washers, etc. may come off this spreadsheet.
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| Buelldualsport |
We are in for $20 | |||
| Aeholton |
I'll contribute whatever $ you determine will be needed. This is an excellent idea. When you get it all worked out, let me know how much and where. Would paypal work? | |||
| Court |
I've long maintained that several of the Buell dealers that "get it" should collaborate and "jointly own" a box and have a procedure whereby customers can get quick access. We did something like this at Buell with the 800 "Dealer Satisfaction" number we established. The dealer dialed a number and the moment he/she described the problem we (Joni, Jennifer or I) immediately assumed full ownership of the problem and delivery of a solution. We (and I have to give nearly ALL the credit to the two gals . .. Joni is still a spark plug in the R&D department and an avid rider) were able to deliver some amazing solutions. The idea was that we couldn't anticipate all the problems but we could have a quick response "Do whatever it takes" protocol in place that allowed us to bend whatever rules it took to deliver a solution and sort out the paperwork, bruised ego, broken rules and so forth later. There were two, that jump to mind instantly, AMAZING solutions delivered that made lasting impressions and I've got cases of files on others. . . . If 5 dealers got together they would each be out less than the price of lunch for 4 in Manhattan and the marketing benefits would be incredible. This is NOT rocket science. It's been done. It works. The key (and this is what I did) was to have a very thought out and detailed protocol and rules for breaking the rules. Opportunity exists. Court |
