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Buell Motorcycle Forum » Big, Bad & Dirty (Buell XB12X Ulysses Adventure Board) » BB&D Archives » Archive through June 09, 2008 » Customer Service eMail? « Previous Next »

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Baydog
Posted on Wednesday, June 04, 2008 - 07:01 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Does anyone have the email address for Buell CS? I prefer email to calling.

Thanks.
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Hughlysses
Posted on Thursday, June 05, 2008 - 05:11 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Baydog- if there is one, it hasn't been posted. I think the phone number is your only choice.
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Jwnsc
Posted on Thursday, June 05, 2008 - 08:21 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Rod,

You might try this.
Go to Buell website.
Click on FAQ.
Click on any of the topics.
At the bottom of the screen you should see
"Don't see your question? Send your question to Buell."
Alternatively, you could call CS and ask for a specific e-mail address.
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Baydog
Posted on Thursday, June 05, 2008 - 11:34 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Thanks guys. I'll keep this in mind for the future. For my immediate issue, I dropped a letter in the mail this morning. Since the bike is in the shop for at least another week and a half, mail should suffice.
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Xcephasx
Posted on Thursday, June 05, 2008 - 01:46 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

baydog, what is the snail-mail address? i wanted to mail on too.

thanks
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Baydog
Posted on Thursday, June 05, 2008 - 11:39 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

Here you go...

Buell Customer Service Department
Harley-Davidson Motor Company
PO Box 653
Milwaukee, WI 53201
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Atoms
Posted on Friday, June 06, 2008 - 07:44 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I prefer email to calling.

Amen! I can email at work, but I can't yammer on the phone without disturbing my co-workers.

Also, email works at my pace, I don't need to endure tedious menu systems and listen to horrible music while on hold for who knows how long.

I try to not patronize companies which only have phone-only customer service, but if it turns out that Buell is one of those companies I'm keeping my Uly anyway.
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Towjam
Posted on Friday, June 06, 2008 - 08:22 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Custodian/Admin Only)

I prefer email to calling.

True story: I actually prefer watching movies and TV shows on my laptop. I can plug in the headphone, sit back in the recliner and crank up the explosions and expletives* without disturbing the kids or spouse. My wife and kids have now gotten in the habit of IM'ing me while I'm watching the movies. While they are sitting about 3 feet away.

* I am a responsible parent. When watching porn on the big screen TV, I'll always turn the volume down when the kids come into the room.
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